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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
87%
推荐此酒店

整体体验

4,3

基于 1629 评论
87%
推荐此酒店

Ratings Breakdown

1629评论

  • 5 星级
    945
  • 4 星级
    386
  • 3 星级
    135
  • 2 星级
    102
  • 1 星级
    61

Clean, Quiet and Comfortable Service!

By

tháng 6 05, 2023

Excellent customer service - I couldn't check in until 10:30 or so...the front desk staff was incredibly helpful and polite. Very comfortable room. Very clean and very quiet. A wonderful and relaxing experience :)

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Clean room. Bed was too hard

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tháng 6 04, 2023

Very disappointed that the spa was not usable. Was assured that the spa was working but was not and clearly had not been working for some time. The staff was nice but had no idea as to when the spa would be usable. I will be in the area in the near future and will definitely not be staying there.

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Nice front desk team, no place to hang out for mid-week get away.

By

tháng 6 02, 2023

Started with being surprised that my request for extra pillows was answered with "...if we have that many". Water quality is awful. I travel with a water filter, which has always been adequate until this hotel. On premise bar was a key reason for selecting the hotel only to find out it is only open Th. - Sat. The suite had the smallest bathroom I have had in any hotel room. The TVs are very outdated, and the WiFi blocks both Chromecast and Firestick. Restroom next to gym was locked the whole week.

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Comfy stay

By

tháng 5 25, 2023

The room was clean. The bed and pillow were very comfy. The atmosphere was very relaxing. There are balconies so I got to enjoy the view while reading my book. The workers from the front desk to housekeeping were very friendly as well and I will definitely be back.

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Quick trip

By

tháng 5 22, 2023

I have stayed here several times. It is close to all things big bear.

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comfortable bed

By

tháng 5 07, 2023

we loved the location , the jacuzy , quiet place , nice rooms ,

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Hotel Neede Updating

By

tháng 5 02, 2023

Place is on a downward trajectory. Stayed here numerous times over the years. Going down hill. Probably going to stay else on future trips if they don't fix the place.

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Great location close to town

By

tháng 4 30, 2023

Plenty of activities, dining options and live music at some of the bars and grills. Local are very friendly

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My winter at the Loge

By

tháng 4 29, 2023

I spent two years in Big Bear working on a construction project for MCAS Miramar/MCCS Miramar. I spent my first 3 months living in a tent on site. The next year and half living in a trailer on site. The last four months as the project moved to the last phase I stayed at the Lodge in Big Bear during the fall and winter. I ran for home just before the big storm hit. I had a great time in Big Bear and the Lodge was the perfect end for a long project!

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A rustic retreat with all the modern necessities.

By

tháng 4 27, 2023

The hotel is beautifully themed with a woodsy/rustic aesthetic. The best part was the magnificent working fireplace! Internet, TV all worked flawlessly, and the Keurig coffee maker was perfect for my tea or coffee needs. The staff was friendly and attentive. I will definitely be coming back.

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Big Bear Snowboarding Trip

By

tháng 4 25, 2023

Love the Big Bear Lodge. Central location, big hotel and nice rooms with balcony. Great time for last weekend of the season. Pretty quiet overall.

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Quick check in and comfortable staying.

By

tháng 4 25, 2023

I’m thankful to all staff who provide us everything that we need for safe, clean and comfortable staying. It was our first time in Big Bear trying to look for a safety and good located place and Holiday in was more than what we were expecting! A fast and warm check in make our stay wonderful.

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