Excellent customer service - I couldn't check in until 10:30 or so...the front desk staff was incredibly helpful and polite. Very comfortable room. Very clean and very quiet. A wonderful and relaxing experience :)
阅读更多
收起
Clean room. Bed was too hard
ByJohn 3/16
tháng 6 04, 2023
Very disappointed that the spa was not usable. Was assured that the spa was working but was not and clearly had not been working for some time. The staff was nice but had no idea as to when the spa would be usable. I will be in the area in the near future and will definitely not be staying there.
阅读更多
收起
Nice front desk team, no place to hang out for mid-week get away.
ByFormer Big Bear Resident
tháng 6 02, 2023
Started with being surprised that my request for extra pillows was answered with "...if we have that many". Water quality is awful. I travel with a water filter, which has always been adequate until this hotel. On premise bar was a key reason for selecting the hotel only to find out it is only open Th. - Sat. The suite had the smallest bathroom I have had in any hotel room. The TVs are very outdated, and the WiFi blocks both Chromecast and Firestick. Restroom next to gym was locked the whole week.
阅读更多
收起
Comfy stay
Byyaya1129
tháng 5 25, 2023
The room was clean. The bed and pillow were very comfy. The atmosphere was very relaxing. There are balconies so I got to enjoy the view while reading my book. The workers from the front desk to housekeeping were very friendly as well and I will definitely be back.
阅读更多
收起
Quick trip
ByWanna Be Globe Trotter
tháng 5 22, 2023
I have stayed here several times. It is close to all things big bear.
阅读更多
收起
comfortable bed
Bydayse
tháng 5 07, 2023
we loved the location , the jacuzy , quiet place , nice rooms ,
阅读更多
收起
Hotel Neede Updating
ByMacadoo123
tháng 5 02, 2023
Place is on a downward trajectory. Stayed here numerous times over the years. Going down hill. Probably going to stay else on future trips if they don't fix the place.
阅读更多
收起
Great location close to town
ByJ.J.
tháng 4 30, 2023
Plenty of activities, dining options and live music at some of the bars and grills. Local are very friendly
阅读更多
收起
My winter at the Loge
ByNope! Not gonna say
tháng 4 29, 2023
I spent two years in Big Bear working on a construction project for MCAS Miramar/MCCS Miramar. I spent my first 3 months living in a tent on site. The next year and half living in a trailer on site. The last four months as the project moved to the last phase I stayed at the Lodge in Big Bear during the fall and winter. I ran for home just before the big storm hit. I had a great time in Big Bear and the Lodge was the perfect end for a long project!
阅读更多
收起
A rustic retreat with all the modern necessities.
ByPamelaDD
tháng 4 27, 2023
The hotel is beautifully themed with a woodsy/rustic aesthetic. The best part was the magnificent working fireplace! Internet, TV all worked flawlessly, and the Keurig coffee maker was perfect for my tea or coffee needs. The staff was friendly and attentive. I will definitely be coming back.
阅读更多
收起
Big Bear Snowboarding Trip
ByChloe&Friends
tháng 4 25, 2023
Love the Big Bear Lodge. Central location, big hotel and nice rooms with balcony. Great time for last weekend of the season. Pretty quiet overall.
阅读更多
收起
Quick check in and comfortable staying.
BySusana1111
tháng 4 25, 2023
I’m thankful to all staff who provide us everything that we need for safe, clean and comfortable staying. It was our first time in Big Bear trying to look for a safety and good located place and Holiday in was more than what we were expecting! A fast and warm check in make our stay wonderful.
Clean, Quiet and Comfortable Service!
Bywhoamireally
tháng 6 05, 2023
Excellent customer service - I couldn't check in until 10:30 or so...the front desk staff was incredibly helpful and polite. Very comfortable room. Very clean and very quiet. A wonderful and relaxing experience :)
Clean room. Bed was too hard
ByJohn 3/16
tháng 6 04, 2023
Very disappointed that the spa was not usable. Was assured that the spa was working but was not and clearly had not been working for some time. The staff was nice but had no idea as to when the spa would be usable. I will be in the area in the near future and will definitely not be staying there.
Nice front desk team, no place to hang out for mid-week get away.
ByFormer Big Bear Resident
tháng 6 02, 2023
Started with being surprised that my request for extra pillows was answered with "...if we have that many". Water quality is awful. I travel with a water filter, which has always been adequate until this hotel. On premise bar was a key reason for selecting the hotel only to find out it is only open Th. - Sat. The suite had the smallest bathroom I have had in any hotel room. The TVs are very outdated, and the WiFi blocks both Chromecast and Firestick. Restroom next to gym was locked the whole week.
Comfy stay
Byyaya1129
tháng 5 25, 2023
The room was clean. The bed and pillow were very comfy. The atmosphere was very relaxing. There are balconies so I got to enjoy the view while reading my book. The workers from the front desk to housekeeping were very friendly as well and I will definitely be back.
Quick trip
ByWanna Be Globe Trotter
tháng 5 22, 2023
I have stayed here several times. It is close to all things big bear.
comfortable bed
Bydayse
tháng 5 07, 2023
we loved the location , the jacuzy , quiet place , nice rooms ,
Hotel Neede Updating
ByMacadoo123
tháng 5 02, 2023
Place is on a downward trajectory. Stayed here numerous times over the years. Going down hill. Probably going to stay else on future trips if they don't fix the place.
Great location close to town
ByJ.J.
tháng 4 30, 2023
Plenty of activities, dining options and live music at some of the bars and grills. Local are very friendly
My winter at the Loge
ByNope! Not gonna say
tháng 4 29, 2023
I spent two years in Big Bear working on a construction project for MCAS Miramar/MCCS Miramar. I spent my first 3 months living in a tent on site. The next year and half living in a trailer on site. The last four months as the project moved to the last phase I stayed at the Lodge in Big Bear during the fall and winter. I ran for home just before the big storm hit. I had a great time in Big Bear and the Lodge was the perfect end for a long project!
A rustic retreat with all the modern necessities.
ByPamelaDD
tháng 4 27, 2023
The hotel is beautifully themed with a woodsy/rustic aesthetic. The best part was the magnificent working fireplace! Internet, TV all worked flawlessly, and the Keurig coffee maker was perfect for my tea or coffee needs. The staff was friendly and attentive. I will definitely be coming back.
Big Bear Snowboarding Trip
ByChloe&Friends
tháng 4 25, 2023
Love the Big Bear Lodge. Central location, big hotel and nice rooms with balcony. Great time for last weekend of the season. Pretty quiet overall.
Quick check in and comfortable staying.
BySusana1111
tháng 4 25, 2023
I’m thankful to all staff who provide us everything that we need for safe, clean and comfortable staying. It was our first time in Big Bear trying to look for a safety and good located place and Holiday in was more than what we were expecting! A fast and warm check in make our stay wonderful.