 Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
90%
Recommander cet établissement
Impression générale 4,4
90%
Recommander cet établissement
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Commentaires des clients
Hotel Indigo Londres - Paddington
Excellent Experience during a Challenging Time
ByJAB,MSN
avril 02, 2020
I stayed at Indigo Paddington just as London was being locked down over the corona virus. It was a challenging time for everyone with many unknowns. All of the staff in the hotel and the restaurant were cheerful and accommodating in all ways. I am a vegetarian and even with the challenges of the time I had good choices from which to eat. I can only give praise for how the hotel staff dealt with the challenges of the time.
Great staff, great breakfasts, great food!
ByVarge
avril 01, 2020
Excellent location, really personable staff, you felt you were being inducted into a user-friendly community, rather than checking into a hotel. From the wait-staff in the restaurant, to reception in the lobby, they understood the importance of conversation. The room was comfortable and well appointed, although slightly on the 'cosy' side, in terms of space, while the bathroom seemed huge by comparison. Overall, it was a delightful experience and certainly a memorable example of 'service with a smile'.
Great location good WiFi and good shower
ByLondon shopper
avril 01, 2020
Nice hotel could improve on the arrival welcome after all we are their paying client’s and would appreciate a warm welcome instead of can I have your credit card for security.
Too many cushions on bed and pillows could be softer and better quality. Bed was comfortable though.
Body lotion would be welcome.
Appreciated the complimentary water and orange juice.
It was my second visit to Indigo as I travel to London a lot. I wasn’t as impressed the second time round. I will stay again only if the price is right and I feel I am getting good value.
Staying in a different hotel on my next trip!!
Wonderful lodgings with awesome location
ByMargie23
mars 19, 2020
I totally enjoyed our stay at the Indigo hotel. The rooms were wonderful and I liked having an attached restaurant.
Great location
ByJBAB16
mars 11, 2020
This boutique hotel offers a great location when arriving at Heathrow and using Heathrow Express. It is a finely appointed hotel which will offer a good experience once renovations are complete. We will stay here again.
Not ever again
ByPaula
mars 06, 2020
I do not recommend this hotel. Although the location is good, the room is very small, the bed is super high ... and the water takes a long time to heat up !! We went in February and it was a hassle. At this time, the hotel had the reception under construction and we had to enter the restaurant next door. Another disorder. I will never return to this hotel again.
Great service
ByRita
mars 05, 2020
Great staffs services, good location, comfort and big room size, but bed is too small. The main entrance is under construction but without any notice before arrival. Carry a lot of luggages to spend time to find the temporary entrance. The notice board put in a wrong place that make us find the wrong entrance. The security is not enough, Anyone without a key can use the lift or stairs to go to the room floor. When we ask for a toilet tissue roll, it needs more than half an hour to get it.
Poor experience
Byeponim
mars 04, 2020
Don't stay here whilst the work is ongoing. Very little service and very noisy.
Friendly courteous staff
ByKingysmum
mars 03, 2020
Needed a hotel to stay in before flying out from Heathrow, this hotel is very convenient for Paddington Station and the Heathrow Express. Great area for exploring London and the hidden gem of Little Venice. Staff went out of their way to be helpful and friendly. Would definitely stay again.
Great experience
ByJoanna90
mars 03, 2020
Comfortable bed, lovely room and decoration. Really good service by staff.
Hotel Indigo Paddington - being refurbished
ByPeter
mars 02, 2020
This is actually a great hotel, once one gets through the inconveniences caused by the current rebuilding of the reception area. Patience is required to deal with this. But trust me, once you actually get through it, and get used to a little chaos regarding entering and leaving the hotel, it is a great place to be. The location is a perfect one from which to base tours around London; room is comfortable; amenities in the room are good.
改装中でした
ByNochi
février 26, 2020
フロントのお洒落な写真などを見て予約したのだが、改装中で、全くお洒落感のない一時的なテーブルで、しょうがない状況なのはわかるが、疲れて到着して、この光景はテンションが下がってしまった。入り口も建物の反対側になっていて、しかも違うホテルのロビーの一部を借りているので、とてもわかりにくかった。
事前にメールで連絡が欲しかったし、予約サイトに告知があれば予約しなかったかもしれない。
多分改装が終われば旅行者に夢を与えるような素敵なホテルなのだろうと思う。駅にも近く、スタッフの対応、および朝食はとても良かった。