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Hotel Indigo London - Paddington

12 to 20 London Street Paddington| London | W2 1HL| United Kingdom| 44-020-77064444| Email Hotel
44-020-7706110044-020-77064444
Hotel Review
Guest Reviews
Hotel Indigo London - Paddington

Hotel Indigo London - Paddington

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 1389 reviews
90%
Recommend This Property

Ratings Breakdown

1389reviews

  • 5 Stars
    901
  • 4 Stars
    321
  • 3 Stars
    81
  • 2 Stars
    54
  • 1 Stars
    32

Compact but clean! Easy access to LHR!

By

December 04, 2019

platinumelite

Staying at Indigo was absolutely great. The staff are very friendly and they have the passion to support their customers.

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Great stay

By

December 02, 2019

Nicely maintained property, great service, and convenient location very close to Paddington station.

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Buz trip

By

December 02, 2019

platinumelite

Excellent staff and nice modern (a bit small thiugh) rooms.

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Comfortable London location

By

November 29, 2019

Always friendly service and great food in the attached Bistro make this my “go to” for any London visit.
Easy access to both airport and city make Paddington a great base for any Great Britain visit

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Buyer beware - not as advertised

By

November 27, 2019

Be aware that if you book a King Superior Room that you will not receive a King sized bed as advertised on the hotel website. You won't even receive a North American Queen sized bed. When you bring this to the attention of the hotel staff they say there is nothing they can do and to fill out a comment card.

The location of the hotel is good and the rooms are clean.

I would not stay here again though due to the false claims that are made on the website regarding the bed size and the fact that rooms are extremely warm and that the room thermostats cannot be adjusted to remedy this.

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Indigo Hotel war Super

By

November 25, 2019

club

Für einen Kurzurlaub in London Super Adresse. Hotel war sauber. Personal super freundlich und kompetent. Tolle Lage in Paddington. U-Bahn nur 2 Min. Fußweg. Bad war für Londoner Verhältnisse sehr groß und topp sauber. Beim nächsten London Besuch würde ich dieses Hotel wieder buchen.

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Short stay

By

November 19, 2019

club

Very convenient for Paddington Station and access to West End. Clean, well appointed rooms. Excellent reception staff and speedy registration.

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Good bed small room

By

November 16, 2019

platinumelite

Room was very small but the bed was good. Shower was scalding hot and very slick

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Good hotel, good location

By

November 14, 2019

Best pasty about the Paddington was the location. It’s around a lot. The neighborhood is easy to get around and the Paddington Station goes everywhere so the tube is amazing. Staff is also super friendly, Gabriela I think was her name, checked me in and always checked in on me , SHE IS AMAZING.

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Was just ok

By

November 13, 2019

platinumelite

We were placed with a queen bed instead of a king, hit water was broken for two days. Lighting in lobby was horrible and design was bad. Our lock didn’t work on our room and we were moved three times. The staff was mildly accommodating but after awhile it was just comical. This is not a four star hotel by certain standards, unfortunately.

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ボイラーの故障?

By

November 12, 2019

platinumelite

従業員の対応は大変フレンドリーで申し分なし。残念だったのは、滞在一日目にお湯が出ずに水シャワーになってしまったこと。事前に何のnoticeもなかったので、水シャワーを浴びるしかなかった。。翌日には、しっかりお湯も出ていたので快適に滞在できた。

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Indigo hotel stey

By

November 11, 2019

club

Very comfortable good breakfast. Room smaller than expected but ok. Bath mat was required for shower floor and provided when requested

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