 Guest Reviews
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83%
Recommend This Property
Overall Experience 4.1
83%
Recommend This Property
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Great hotel
Bymohan24
29 September 2016
One of the best intercontinental hotels I have stayed at. The staff is friendly and the room is spacious. It is walkable distance to everything.
Incredible Service.
ByHOUM
27 September 2016
From the moment that I made contact with Intercontinental hotel for early check-in the service was incredible. Explaining a particular dilemma with another hotel the gentleman on the phone took a quick look returning to the phone announced "We have your room available come right over. The valet, bell service, front desk, housekeeping were all helpful and had a smile on there faces. The restaurant not belonging to the hotel the bartenders and the wait staff gave the same level of customer service as the hotel staff. Only a couple very minor issues occurred. Housekeeping did not remove the glasses from room and on the morning of checking out had breakfast in the hotel eatery food was overcooked. Everything else in this hotel was excellent. we will be returning to NOLA and without a doubt will stay again at IC.
My go to hotel in new orleans
Bywgfanous
26 September 2016
I travel 3-4 night a week every week for work and I only stay at IHG (switched last year). This is my favorite IHG property in my territory (gulf coast) and if the price is under 140 a night it is where I stay.
The staff is amazing and treats me well, and It's not only because I am a Spire Elite Ambassador, because before I had status they were exceptionally good to me.
The rooms are really nice (I typically get upgraded to the parlor suite) and the toiletries are above average. They did recently switch to a lemon scent line of products that I won't use because it makes you smell like a dishwasher.
The breakfest is amazing at the hotel as well. The poached egg with tenderloin and hollondaise sauce on the buffet is so good.
The gym is very well equipped and is on the 15th floor next to the pool.
My only problem is the parking charge. I think one of the Ambassador benefits should be free parking, or at least discounted parking. 30-40 a night is crazy. This should be extended to spire elite status holders as well. I have to park off site and walk to the hotel or take an uber if it's raining.
Fantastic End To My Vacation
By
23 September 2016
I want to send my appreciation to the Management and Staff of the Intercontinental Hotel on St. Charles Street in New Orleans!
I planned a two week multi-location travel experience that took me from Chicago to Houston to Mississippi to New Orleans and ultimately back to Chicago (via two airlines and Amtrak)! LOADS OF FUN THAT I DOCUMENTED ON FACEBOOK (with one exception in Houston)
My stay at The Intercontinental was superb and I look forward to another stay, very soon!
THANK YOU!!!
Inter-Continental Equals An A
ByOGTIGER
23 September 2016
It's been a long time since I stayed in such a clean, well-appointed hotel. The staff at check-in and departure were very attentive. Enjoyed the stay very much. Will stay at this property in New Orleans again!
Location and Price
ByGreatgame
22 September 2016
Great location and atmosphere
Easy walking to all sights and events
foam pillows
Bydebware27
21 September 2016
Your hotel was superb - the bed was most comfortable but what made me happiest was having a foam pillow :)
A plus !
ByMHGKay
21 September 2016
You cannot go wrong here. Its one block from the Quarter. Good bar & restaurant area. Nice, full-service hotel. Also, a good restaurant across St Charles. You don't have to trudge into the Quarter to eat if you're not up to it.
Great Conference Destination
ByRaystar1021
19 September 2016
I stayed here for a Business Conference. The most valuable aspect was not having to leave the hotel for the conference. The location was also a plus; it was very close to the French Quarter which supplied plenty of great bar/restaurant/entertainment options. The hotel restaurant had great Yelp! reviews, so I ate there and was not disappointed. My room was lovely, just a bit noisy (mouse in the ceiling, rattling pipes in the bathroom) but this was my only complaint.
Labor Day-Get away!
ByLoLoFTWash
15 September 2016
Everything was wonderful, from the pool to the staff and the upgrade. A little pricey but that's ok, this time.
Nice room, nice food ,but a noisy night
ByDaniel2222
14 September 2016
The room is nice and in a decent size.
We were on 9th floor, and facing ST Charles. I never have any sleeping problem , but I was waked up by streetcar for many times during that night.
Good Location in New Orleans
ByGNT44
13 September 2016
This Intercontinental is centrally located to the French Quarter, CBD, Warehouse District, Riverfront and South Market area. Accommodations have been updated in recent years and are quite nice and convenient. Rooms seem to be a bit smaller than our experience with InterContinentals in other cities, but adequate.
The Trenasse restaurant is excellent. Try the oyster platter or the oyster log if you have several persons to share.
Valet parking is quite expensive ($42 plus tax). You can self park at an adjacent garage for $30/night.