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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.5

    based on 287 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    287reviews

    • 5 Stars
      196
    • 4 Stars
      50
    • 3 Stars
      23
    • 2 Stars
      15
    • 1 Stars
      3

    Comfortable, clean rooms, staff so-so

    By

    May 24, 2017

    platinumelite

    The hotel overall is satisfactory. It's clean, quiet and comfortable. The decor is a little dated compared to other Staybridge Suites I've stayed in previously. Basically, it could use some updating. The staff was nice. The food was, well, average, but what do expect for a free hotel meal??? The laundry facilities exist, but only half of the washers and dryers worked. Again, it's free, so I can't complain too much about that. Some sprucing up and fixing the items that are not functional, i.e. washers, dryers, television in the common area, etc. and this place would be excellent. The location is very good, many restaurants close by and short commute to downtown.

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    Great hotel for the price

    By

    May 23, 2017

    Very clean and comfortable room. Attentive housekeeping staff.
    The only issue I had during my stay was that breakfast was to start at 0630 however food was not really set up until 0645-0700.

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    Great 2 day stay while in the area

    By

    May 20, 2017

    very comfortable, quiet hotel, with excellent facilities and good service

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    Great place

    By

    May 20, 2017

    Loved it. It's like having a nice 1 bedroom apartment.

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    Stay at Augusta

    By

    May 17, 2017

    Nice place and friendly staff. Relaxing and clise to many areas to eat.

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    Comfortable stop on a long trip

    By

    May 17, 2017

    club

    Nice hotel, very comfortable bed and suite. Would stay at again!

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    acomfortable room

    By

    May 14, 2017

    club

    My stay at the Augusta Staybridge has mixed reviews. There is no pool or spa- but there is a putting green that was largely unused. The suite was comfortable, and reasonable for this price point. The breakfast and evening social were very much lacking. If a full hot breakfast is a key criteria for you selecting a hotel, you may want to give this one a pass. (Social is only three nights a week) Communal area floors always seemed sticky, possibly because they never had lids that actually fit the cups available.

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    Great staff, especially the manager's social

    By

    May 08, 2017

    Very friendly and attentive staff during the breakfast and evening social in the dining area. Rooms (suites) were comfortable and had plenty of room. Would definitely recommend and use again if/when I return to the area.

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    Nice property..not well managed.

    By

    May 07, 2017

    Stayed here for 3 weeks on business..love Staybridge properties. Became very frustrated with the service. Breakfast was scheduled for 6:30 and was rarely ready by then. The person responsible for preparing it, obviously didn't like her job or the people she was serving. I asked for a full room clean after the first week and they replaced my bed sheets with sheets that should have been thrown away a year ago. They were pilled and ripped. Their business center had two printers and one was out of toner when I arrived and still wasn't replaced when I left. I informed them of this day one, because the other printer was having issues. Eventually the second printer ran out of ink and when informed, they acted as though they didn't care. Most of the front desk personnel acted as though you were putting them out. They were always in the back office, on their phones and you had to get their attention. Very unprofessional. A large bag of trash was left in the hallway for two days near the elevator. The list goes on. A shame to see a nice hotel being ran into the ground.

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    Great sleep

    By

    May 03, 2017

    club

    Absolutely loved the bed! The entire stay was inviting.

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    Good hotel but Below my average stay

    By

    May 01, 2017

    I love staying here for the large room and great breakfast. Rooms are always very clean. A lot of other amenities there also. Noticed the rates have increased. The wifi was horrible and may make me stay somewhere else next time, as it is impossible to get work done in my room that way. Front desk staff seemed lethargic

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    Desk personnel

    By

    April 25, 2017

    platinumelite

    Was not treated as an IGH guest and was billed charges for a room that was suppose to be my Anniversay free night. It was a major undertaking to try and get this issue corrected. Not sure the desk personnel was qualified for the job. I am still not sure these charges were credited as I was promised they would be. All and all a very disappointing experience.
    Love the accommodations. Treatment and expertise of staff.... not so much. Not sure I will use IGH or Staybridge again.

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