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 Guest Reviews
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98%
Recommend This Property
Overall Experience 4.8
98%
Recommend This Property
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My home away from home
ByHP73
September 25, 2016
As experienced during a previous visit, the staff at this Staybridge Suites are incredibly personable and helpful. My apartment felt like a home away from home while I was travelling for work, and the added features of pool and fitness centre were put into good use during my stay. The daily breakfast options offer nice selection for a long-term stay since they change in part on a daily basis. I would definitely be happy to stay here yet again.
Great service Friendly attmosphere
ByBiz Trip 2016
September 21, 2016
This is always a great place to stay. Anytime I'm in Ballantyne for business I stay at the Staybridge. The staff is fantastic, the suites are comfortable - as close to going home after a long work day as you can get when you're out of town. This hotel is within walking distance of at least 4 FANTASTIC restaurants in the area. The grounds are immaculately cared for. Breakfast is always good. Love this place!
used to be good not so much anymore, im going back to another hotel
Bymeeeeeeeeeeeeeeeeeeeee
September 19, 2016
I always specify the top floor away from the elevators. but when I arrived at about 3:20 which was about 20 minutes later than stated check in time, I was told no rooms were available on the top floor even though I was there 20 minutes past check in time and there were no cars in the parking lot. so I know that the whole floor wasn't sold out. I was then told I had been upgraded to a larger room on the second floor. that was unacceptable. as I am sensitive to noises and the top floor works best for me. I pressed the issue on a top floor room and finally told that one would be available but would take 2 hours before it was ready. so im kind of confused because im not sure how it went from no rooms to one available in 2 hours. so even though I was there right after check in time I was forced to wait. this would probably be a petty issure to most people. but since im the one paying good money for it, i dont think its to much to ask for the room i asked for. i could see if i arrived very late in the evening, but to arrive 20 min after check in and be told there are none available on the top floor even though the parking lot is empty is a little much. so im going back to staying at the another hotel, even though its more they are MUCH more accommodating.
Very nice hotel accomodations
Byksully0430
September 16, 2016
Very nice staff. Clean and quiet room (even by elevator)
Comfortable atmosphere and great service
ByMichic
September 15, 2016
Staff is friendly and very attentive. Good family place to stay
Attentive and friendly staff
Bymw1952
September 15, 2016
The staff was superb -- they genuinely cared about serving their guests.
Comfortable bed and great service
Bynjflorida
September 08, 2016
This is a very nice hotel that I have stayed at quite a few times. They are great!! Comfortable bed, nice suite, very clean!!
great location
ByG7Steve
August 31, 2016
great staff, well manicured.
suite Kitchen and outdoor barbeque a plus
walk to stores etc.
homey but better
Bylyn1225
August 30, 2016
This will be my last trip to that area for a while, and it will be my last stay at this particular hotel as the family members that I frequently visit in Charlotte are moving away from the area. I was actually there to help them move, which can be very stressful; however, the ammenities at staybridge suites and the convenience of the in room kitchen and great complimentary breakfast made my visit much more relaxing than expected. I have used this hotel for every visit because I fell in love with it on my first trip; there are so many little touches that make it feel like home, but with the pool, hot tub, and gorgeous landscaping in the courtyard, it actually is better than home. I will really miss my visits but if I travel anywhere else, I will definitely look for a Staybridge because I have been consistently satisified with the service and accommodations.
Staybridges Hotel is the best!
ByNDS1206
August 29, 2016
I love staying at any staybridge. Rooms are great size. Very clean and comfortable. Staff 's cusomer service was 5 star. Bonus it was a pokemon stop.
So called Studio Suite is not a suite
Byanon8945
August 29, 2016
A suite by definition is more than one room. A studio by definition is one room. The so called studio suite is a studio. One room with kitchenette, inadequate work area, a couch and no chair.
great stay
Bygriffir1
August 24, 2016
the whole family really enjoyed their stay. the kids loved the pool, the beds were comfortable and the entire staff I encountered was very helpful. thanks again