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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    98%
    Recommend This Property

    Overall Experience

    4.8

    based on 568 reviews
    98%
    Recommend This Property

    Ratings Breakdown

    568reviews

    • 5 Stars
      469
    • 4 Stars
      74
    • 3 Stars
      12
    • 2 Stars
      8
    • 1 Stars
      5

    Can't say enough nice things about this hotel

    By

    May 19, 2017

    Staff is friendly and helpful. Beds were comfortable. Room and hotel was clean. Pool was immaculate. Breakfast was delicious.

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    Poor

    By

    May 17, 2017

    club

    Very horrible check out procedure. Check your bill they will double charge.

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    Excellent place to stay

    By

    May 17, 2017

    GREAT EXPERIENCE! I would definitely come back again !

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    Home Away From Home

    By

    May 17, 2017

    club

    We were in town for my son's wedding. Normally a regular hotel would have been fine, but we had our 90 yr old mother-in-law with us. I needed to find a place where she could get around safely no be comfortable. I searched high and low for a "suite" hotel where we could be together yet have our own space. The Charlotte Ballantine more than satisfied what we needed. Spacious two-bedroom suite with separate bathrooms, a common kitchen, dining room and living room area. We will be making this our go-to hotel when we visit our son in the future. The rooms are quiet, no slamming doors of adjacent rooms. The a/c works wonderful as does the internet and tv's. The morning buffet was the best I have seen served as a continental buffet. Food was fresh and tasty. Did not have to ask for anything as it was all there.

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    Weekend Getaway

    By

    May 15, 2017

    Excellent atmosphere with outdoor fire pit and lounge. Social on varies nights to allow you to enjoy the facility. Daily breakfast that is hot and fulfilling. Has a restaurant next door that offers a variety of food on the menu. You can also utilize the shuttle to shop or sightsee at the nearby mall. We have visited this hotel on numerous occasions and have never had a bad experience.

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    our four night stay was great.

    By

    May 15, 2017

    I have already completed a review above. I am not prepared to write any more.

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    Satisfied Guest

    By

    May 11, 2017

    Very clean suite with comfortable bed and friendly staff.
    Great breakfast also!

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    At home

    By

    May 10, 2017

    club

    Very nice place, good atmosphere. Nice breakfast included and the noise is kept to a minimum

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    Ballantyne

    By

    May 09, 2017

    club

    Great hotel! The courtyard is great!
    We only stayed one night, but the staff and management accommodated our needs. Many thanks!

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    Perfect business trip

    By

    May 09, 2017

    club

    My week stay for business was beyond comfortable. Wonderful facility. The room was spotless, the bed was so comfortable and the social each night was great. Breakfast each morning was delicious. It was nice to be able to have a full breakfast before going to my training for work. Overall exceeded my expectations.

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    Recently rennovated so it was clean and comforable

    By

    May 08, 2017

    club

    Staff is excellent. Room was clean and all the amenities in the room worked great. My only complaint is they could use more working treadmills in the fitness center.

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    Staybridge charlotte

    By

    May 07, 2017

    club

    Awesome customer service!! One of the friendliest staff I have experienced when traveling.

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