Welcome to the Fully Remodeled Staybridge Suites® Extended Stay Charlotte hotel, located in one of the area's premiere shopping, family friendly, and business districts. Our Newly Remodeled studio, one bedroom, and two bedroom apartment style suites, come with fully equipped kitchens, work space, free high-speed Internet and so much more. We have taken special care to ensure every guest suite and the public areas provide our guests a safe and pleasant stay.
You can relax in the indoor pool and work out in the 24-hour fitness center, or in our outdoor Courtyard equipped with fire pit and gas grill; perfect for a family gathering.
This elite hotel's location, within the award-winning Ballantyne Corporate Park, is ideal for business travelers; offering complimentary shuttle within a 2-mile radius. The hotel also features a comfortable meeting space for a small group of 8 people. Guests will also enjoy free hot buffet breakfast, and Evening Reception M-T-W 5:30pm-7:30pm.
Explore nearby Ballantyne Village for exceptional dining, or tee off at the renowned Golf Club at Ballantyne. Easy access to the I-485 and I-77. Within a few blocks of Newport Group, Campbells Soup, Charter Communications, ESPN, Walt Disney, NTT, Dimension Data, Ernst & Young and XPO Logistics.
Overall Experience
4.7
Comfortable beds and awesome staff.
ByLuke1981
August 05, 2020
Everything about our stay at this hotel was great. Price was more than fair compared to the services received. Staff was great.
Another great stay!
ByMegawolf
August 04, 2020
Once again IHG has come through with exceptional service even during a pandemic.
Not up to their usual standard
ByFrostifuzz
July 31, 2020
Because of COVID they have cut staff and cut hours and it was painfully obvious. We have stayed here before and the room was MUCH cleaner. We received emails from the parent corporation saying all the extra steps they were taking during the pandemic to keep everyone safe, etc.
Ummmm...there was bacon on the floor when I checked in. (!) Crumbs in every room of the suite. Mildew in the toilets. Crusty whatever on the toaster oven. Crusty food on the dishes in the cabinet (despite the magnet on the fridge saying that everything was clean and ready for use).
I brought the situation to the attention of the overworked guy at the front desk who seemed to be alone. He ended up asking the head of the laundry/linens to come and vacuum the place - there was no one left on duty from housekeeping. After she graciously did a thorough job, I then proceeded to clean the entire place.
Here is my question: If we can't trust them to clean up BACON on the floor, how would we trust them to have truly disinfected the place?
My answer is - DON'T trust them. Bring your own cleaners and do it yourself. Luckily, I had brought them and some dishwasher detergent (they only provide one packet). I had to run the dishes and flatware twice to get everything clean - and that was after soaking the crusty parts.
I really like this hotel, but corporate is ruining it.
great service
ByNeicey
July 29, 2020
love this hotel very clean and quiet its around shops and restaurants.