Overall Experience
4.3
Does this hotel have in-room kitchens?
Staybridge Suites Cranbury-South Brunswick offers fully furnished in-room kitchens in all rooms. Our full kitchens have everything you need to cook your own meals while traveling. Visit our Amenities page for more details.
Can I cancel my booking at Staybridge Suites Cranbury-South Brunswick for a full refund?
Yes, when you book your stay at Staybridge Suites Cranbury-South Brunswick direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.
How much is parking at Staybridge Suites Cranbury-South Brunswick?
Complimentary parking is available at Staybridge Suites Cranbury-South Brunswick for hotel guests.
Does Staybridge Suites Cranbury-South Brunswick have a pool?
Yes, Staybridge Suites Cranbury-South Brunswick has an outdoor pool.
Is there free breakfast available at Staybridge Suites Cranbury-South Brunswick?
Yes, Staybridge Suites Cranbury-South Brunswick currently offers grab-and-go options for our complimentary breakfast.
When is breakfast at Staybridge Suites Cranbury-South Brunswick?
Breakfast at Staybridge Suites Cranbury-South Brunswick is available from 6:30 AM to 9:30 AM.
What are the check-in and check-out times for Staybridge Suites Cranbury-South Brunswick?
Check-in at Staybridge Suites Cranbury-South Brunswick is from 3:00 PM, and check-out time is 12:00 PM. Contact the hotel directly for options available for early check-in or late check-out.
Does Staybridge Suites Cranbury-South Brunswick offer free Wi-Fi?
Yes, the Staybridge Suites Cranbury-South Brunswick offers free WiFi!
Does Staybridge Suites Cranbury-South Brunswick have a restaurant on site?
No, there is no on site restaurant at Staybridge Suites Cranbury-South Brunswick.
Is there a fitness center at Staybridge Suites Cranbury-South Brunswick?
Yes, there is an onsite fitness center at Staybridge Suites Cranbury-South Brunswick.
How much does it cost to stay at Staybridge Suites Cranbury-South Brunswick?
Rates for accommodations at Staybridge Suites Cranbury-South Brunswick vary by season. For your rate options, please input your dates.
How many rooms does the Staybridge Suites Cranbury-South Brunswick have?
The Staybridge Suites Cranbury-South Brunswick has 87 guest rooms. Enter your dates to view available rooms for your stay.
Can I bring my pet to Staybridge Suites Cranbury-South Brunswick?
Pets are welcome at Staybridge Suites Cranbury-South Brunswick. There is a pet deposit per stay of 75 USD. Our Pet Policy: Pets allowed with non refundable fee of 75.00 for 1 to 6 night stays or 150.00 for 7 nights or more. Each pet must weigh less than 80lbs. Pet agreement must be signed at check in. Call hotel for details. Record of up to date vaccinations required..
Great customer service
ByClo1492
January 25, 2023
Great customer service staff is polite and attentive management has raised the bar here.
Dimond/ elite
ByDimond Elite
January 22, 2023
Worst experience in 20 years of traveling with IHG
Very Disappointed
ByChez95
January 12, 2023
I was very disappointed with the StayBridge Cranbury South Brunswick. We have stayed at various Staybridge hotels because the hotels are nice and the service is usually really good. The Staybridge at South Brunswick Cranbury needs a new staff overhaul. I made my reservation months in advance. I needed to change from 2 days to 1 day. I called the hotel well before the set deadline to change/cancel my reservation and the front desk attendant told me that I couldn’t do it because they were negative 2 rooms. I told her I had no idea what that meant but I am calling before the deadline and nothing in the fine print said I had to stay a minimum number of days. She refused to help. I replied to her and said so you would rather me cancel my entire reservation and go to another hotel than accommodate my request. Her reply was “if thats what you have to do”. I hung up and called the reservation number and they made the change for me with no problem.
We checked into our room and I was pleasantly surprised at the look of the room. We were not happy with the hallway smelling like weed. I didn’t have time to get settled right away because we had to get to our son’s basketball games. When we arrived at the hotel later that night after the games, we noticed that the room was cold because all 3 of the windows were open. I shut them but couldn’t lock them. One of the TVs in the bedroom did not work along with the lamp and the phone did not work. The outlets in the King bed room didn’t work and my husband could not use his sleep apnea machine as a result. And you guessed it, the hallway continued to smell like weed since the guests needed to smoke throughout the day. I went downstairs to the front desk since I couldn’t call, to tell the front desk attendant. She told me that I could come downstairs to watch TV but who wants to do that all night. The TV in my son’s room was working and the living room was working but the main bedroom didn’t have a working tv. The front desk attendant told me she would write the information in the book and have the manager call me. I told the front desk attendant I was canceling my reservation for March and her response was yes, you should do that.
The next morning we went down for breakfast. They had not replinished the food or condiments. The attendant was on her phone on a personal call. Guests were trying to get her attention and she acted as if she was bothered. At one point I had to go to the employee section to get her because she was not paying attention to what was needed and she was back there on her phone texting and talking on her phone. Myself as well as other team members families canceled our rooms for March. We all had issues with this hotel. The manager stated that someone would contact me regarding the issues that I had but I have yet to hear from anyone.
Loved my stay
ByMr Capricorn
January 02, 2023
I had a great experience here. Only con whenever someone has children running down the hallways. The floors are little hallow. So basically can hear someone walk. But overall great staff from the front desk and management and staff who clean my suite.