Experience the charm and hospitality of Staybridge Suites Fairfield/Napa Valley, an extended-stay all-suite hotel.
Located between San Francisco and Sacramento, the hotel is just minutes from Napa Valley Wine Country. Other area attractions include Six Flags Discovery Kingdom, Infinion Raceway, and the Budweiser Tour at Anheuser Busch. Corporate travelers will enjoy easy access to companies such as Kiewit, Johnson and Johnson, Copart, Jelly Belly, Travis Air Force Base and Boeing.
Retreat to superior accommodations that include complimentary amenities such as a daily hot breakfast buffet, evening Social reception with beer and wine on tap, Mondays through Wednesdays 5:30pm to 7:30pm. Open 24/7 is our fitness center, business center with fax and copy services and laundry facilities; all complimentary to guests. Our spacious suites have fully equipped kitchens with refrigerator, microwave, stovetop, and dishwasher. Every suite has a 32" flat screen high definition TV.
Overall Experience
4.4
Where was the desk clerk's mask?
ByMelissa M
June 26, 2020
I'm Spire, and I travel often. Upon arrival in June 2020 during the height of the coronavirus, the disappointment started when I was greeted by a desk clerk with no mask. She advised me the elevator was out. I inquired about a room on the first floor so I wouldn't have to lug my bags up the stairs after a full day of travel and was advised my room type was only on the 3rd floor. I did book the standard room because I almost always am upgraded because I've paid my dues with over 70 nights last year...and I'm entitled to it. I assumed the room type was the upgrade, but it was not. The dishes in the dishwasher hadn't been run or the dishwasher is inadequate. There were only 2 bath towels so between me and my husband, I used a hand towel for my hair, and the towels reeked of petroleum or some solvent that seriously gave me a headache. There was no hot food service, but the price didn't reflect this lost benefit....overall, I was annoyed but the location is really great for access to Napa or Contra Costa, so I'd probably stay there again...begrudgingly.
Terrible customer service
Byjackthereaper
June 24, 2020
I'm not sure how many of these reviews i have to do but i went in the morning to check in and the front desk attendant was not wearing a mask when its the law she is on camera. She mentioned a construction group of ten had called ahead and they were first even though i was there in person. She verified my number twice and assured me she would call. I waited past 10 and finally called and spoke with asia and she was very rude. She mentioned that it was my fault and before i finished speaking she hung up on me. I wanted to talk to the manager bit there was none. The bathroom we had contains excrement spots on the wall. The bed is uncomfortable. Servicr is thr worst. Not worth paying for a night there. Better off at a quality inn vs this specific place.
COVID-19
Byacolunga
June 12, 2020
AT STAYED AT THIS PROPERTY DURING COVID-19 DUE TO BUSINESS. THEY DOWNGRADED TO LIGHT CLEANING ONLY ONCE OR TWICE A WEEK; IT CONSISTED *ONLY* OF: PICKING UP TRASH, REFILL SHOWER TOWELS (NOT ENOUGH) AND RANDOMLY CHANGING BED SHEETS, WHICH ONLY HAPPENED ONCE OR TWICE. THE OUTSIDE OF THE BUILDING VERY UNATTENDED AND DIRTY. I KNOW THEY WERE SHORT ON PERSONNEL, BUT I VISITED OTHER CO-WORKERS THAT STAYED AT OTHER HOTELS IN THE VICINITY, AND I COULD SEE THEY WERE WELL TAKEN CARE OF.
Great Place
ByCyntrice
June 07, 2020
Loved this location, the beds are so comfortable, the room are a great size.