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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    98%
    Recommend This Property

    Overall Experience

    4.8

    based on 421 reviews
    98%
    Recommend This Property

    Ratings Breakdown

    421reviews

    • 5 Stars
      355
    • 4 Stars
      48
    • 3 Stars
      15
    • 2 Stars
      2
    • 1 Stars
      1

    Home away from home

    By

    July 28, 2016

    My husband and I have stayed at the Staybridge Suites in Great Falls, MT many times and the hospitality and service have always been excellent. The staff welcomes us back and asks about our pets that they know well, by name. It is the most pet friendly hotel I have ever stayed in with a beautiful courtyard and magnificent view of the Missouri River with access to 60 miles of Riverwalk right out your backdoor. The location is very close to Downtown with several restaurants within walking distance. I would highly recommend it to anyone visiting Great Falls.

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    Large, beautiful, comfortable suite

    By

    July 28, 2016

    club

    We were amazed when we first walked into the suite to see how large and beautiful the suite was. We had a full kitchen, stocked with dishes, glassware, silverware, pots and pans--everything we needed if we wanted to cook. We barbequed on the grills outside one night. We had a beautiful breakfast bar in the suite. The suite had all high-end finishes, room darkening shades, the bed and pillows were very comfortable and the room was very quiet. We utilized the seating areas in the lobby as well as all of the space outside, including the firepit area. We rented their bicycles (the bike trail was right behind the property) and played the lawn games provided. The outside is as beautiful as the inside, with flowers everywhere. The breakfasts were delicious and hot, the variety of items was huge and the quantities abundant. Wifi worked well. Staff was friendly, courteous and helpful. We will definitely be back!

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    Great peo;le and facility

    By

    July 27, 2016

    club

    This Staybridge is almost new and has a great patio overlooking the Missouri river. The facility is very updated. The staff is super friendly and helpful. The room was great and they accommodated our request to be closest to the elevator as we had a lot of luggage. The free laundry was perfect after a week vacation ! I was able to easily wash all of my clothes.
    I've stayed at this Staybridge before for business and it did not disappoint! Great breakfast.

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    Great help from IHG staff in changing initial reservation.

    By

    July 26, 2016

    club

    With one phone call I was able to change my initial reservation to accomodate a change in needs. The women with IHG took my information and while I was on the line made al the necessary phone calls to move me from one hotel to another. The Staybridge is all it aspires to be. I especially liked the hotel outside area that was full of coloful flowers and clearly designed to create a pleasing experience.

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    My stay was simply easy.

    By

    July 26, 2016

    club

    From check in to my night's sleep, to breakfast the next morning, there were no hiccups for me. Great stay, and I would suggest this hotel to anyone, especially if you like craft beer (since The Front Brewing Company across the parking lot makes incredible beer). Thank you Staybridge for a very pleasant evening. I know it's just "another day of work" for your employees, but I needed the good mojo and rest. Much appreciated.

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    Great place and service

    By

    July 23, 2016

    club

    Friendly and helpful staff. Hotel is clean, in great condition and in a good location.

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    Great service

    By

    July 21, 2016

    My husband became ill during our stay and the hotel staff was so helpful and kind. It was only a 24 hour thingso he was able to enjoy the rest of our stay at your beautiful hotel. We come to Great Falls every year and usually stay at the Holiday Inn Express, but no more. We loved the Staybridge.

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    Beautiful and Comfortable Hotel

    By

    July 20, 2016

    club

    I recommend this hotel, the rooms were clean and beautiful with a wonderful view. The staff was very friendly and acommadating and the area was very welcoming.

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    Beautiful Accomodations

    By

    July 20, 2016

    club

    Peaceful atmosphere inside and relativity to the river made sitting outside a pleasurable experience. The rooms were clean and comfortable and the staff was very helpful. I would definitely recommend anyone to stay there and will be staying there many more times in the future.

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    Great place to stay

    By

    July 11, 2016

    We spend a lot of time in hotels and this is the nicest in the area we have found. very convenient.

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    ok not the best...

    By

    July 06, 2016

    club

    Hotels needs better housekeeping service. Hotel location is good. Price is high. Years ago was way better. Management needs to review cleaning procedures and train better staff.

    Posted byCustomerCare
    July 19, 2016
    Dear MKalgary, Thank you for taking the time to write a review about your stay with us. We appreciate your nice feedback on our location. However, we would like to apologize for falling short of your expectations regarding our housekeeping service. We also regret that you found our price to be steep. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback will be forwarded to the appropriate departments for evaluation. We value you as an IHG Rewards Club member and hope to have another opportunity to provide you with a much better experience. Sincerely, Joel A Case Manager IHGService
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    Great service and accomodations!

    By

    July 04, 2016

    club

    Stopped here on a motorcycle trip and received excellent service and the suite was perfect!

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