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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    98%
    Recommend This Property

    Overall Experience

    4.8

    based on 1123 reviews
    98%
    Recommend This Property

    Ratings Breakdown

    1123reviews

    • 5 Stars
      948
    • 4 Stars
      128
    • 3 Stars
      27
    • 2 Stars
      11
    • 1 Stars
      9

    Nice Hotel, Poor Customer Service

    By

    December 09, 2019

    I have stayed at this hotel on many occasions. Well located, clean, and usually very friendly staff. Even though I have stated stay preferences on my posting, this hotel continually ignores them. No matter who the desk staff is, they always blame someone else. Simply, as a light sleeper, I always ask for top floor away from elevators. Never get it without some fight, this time not at all, and wouldn't you know it, they assigned the room above me to an elephant who needed to be up at 4:45 in the morning. No respect for my preferences at this hotel, as an Elite reward member.

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    Excellent Location

    By

    December 09, 2019

    The suite was very nice with plenty of amenities. The staff was friendly and professional, and the location was excellent. The only hiccup was that it took quite a while for the airport shuttle to pick us up at the airport even though we had let the front desk know ahead of time what time we would be landing.

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    Clean and comfy

    By

    December 07, 2019

    club

    Stayed 2 weeks, Kitchenette served all my needs, was hoping to see an oven for some pies, but stovetop was useful. Free onsite laundry was a plus(bring HE detergent). Being on night shift I didn’t get to try all the different breakfasts offered or the night social dinners. But the breakfast I did have was quite good.
    Will stay again if life brings me back to Great Falls.

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    Clean, tidy and friendly

    By

    December 04, 2019

    Lovely hotel. The rooms are spacious, clean, tidy and comfortable. The breakfast was also really nice and the staff friendly.

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    Treatment of staff member

    By

    December 03, 2019

    club

    Treatment of staff member Was very rude. It actually made my wife cry. And every other staff member was very nice. And when I brought it to the attention of the manager and the front desk there was nothing that they offered to do to make it better.

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    Love Staybridge

    By

    December 02, 2019

    The suites are comfortable and clean. My family were able to relax in the living area - it felt like we were home.

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    Great stay

    By

    November 28, 2019

    Excellent property with great views and comfortable rooms. Facilities well kept and the grounds were beautiful

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    Comfortable

    By

    November 25, 2019

    club

    Had a 17 day stay
    Was comfortable and nice place to stay

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    My Home Away From Home

    By

    November 25, 2019

    I have been working in Great Falls for the last two years and have stayed in a few different properties. Staybridge suites has consistently provided the greatest value without sacrificing quality. Comfortable rooms and friendly staff.

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    Extremely friendly staff and very clean facility

    By

    November 23, 2019

    I would come back and stay any time or any day. This was the first time staying at this hotel, and I drive through Montana very regularly. During my next travel through i will for sure be staying at this facility. The staff at the front desk was a pleasure to deal with and she always has a smile on her face.

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    Love this hotel!

    By

    November 22, 2019

    This hotel is just like a home away from home. It's always clean and the breakfast/social event in the evenings are fantastic! I love staying at the Staybridge whenever we travel to Great Falls.

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    Noisy train at night

    By

    November 22, 2019

    platinumelite

    This hotel has train tracks very close to the back of the hotel. The train went by and honked the horn at 11:45 PM and did the same at 1:30 AM. The whole time the train was going by, the hotel shook like there was an earthquake and I was on the 3rd floor. I will not stay at this hotel again.

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