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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.7

    based on 1214 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    1214reviews

    • 5 Stars
      992
    • 4 Stars
      128
    • 3 Stars
      42
    • 2 Stars
      29
    • 1 Stars
      23

    Diamond in the rough

    By

    January 11, 2020

    club

    Booked this hotel online and that went smoothly. The breakfast / social area where under construction and a office area across the parking lot held those events free. Can't wait to see the remodel after it is completed. Very pet friendly hotel. Thank you, Steve

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    Our stay

    By

    January 08, 2020

    club

    When the re-do is finished the place will be much better. But the water situation seems unimportant to the staff. It seemed to be the normal from comments we heard from other guests.

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    Pet Friendly

    By

    January 07, 2020

    This hotel is very pet friendly. They do charge a deposit which is expected. We stayed 2 nights and the deposit covered both nights. We were given a sign for our door to let the cleaning staff know we had a pet inside. We were given a lot of helpful information for vacationing with pets in the area. The room was clean, the towels were nice. The toiletries were full size and attached to the shower, I preferred this over the little bottles. They are currently renovating, and the staff is excited about the renovation process and the rooms and floors are next on the list. I was happy with our room in its current state. I plan to come back hopefully after renovations are completed.

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    Great overnight experience.

    By

    January 03, 2020

    club

    Great overnight experience. This is one of our favorite hotels in the IHG family.

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    Nice Stay with our family and dog

    By

    January 03, 2020

    club

    We had a nice stay over the holiday with or family and dog. Everyone was super friendly. It will be even nicer when the lobby renovations will be complete and the business center is put back into place.

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    Good rooms but pity about xmas

    By

    January 03, 2020

    club

    We looked forward to our stay here, needing a bit of space for the family. Xmas eve was wonderful with a good social however Xmas day morning we had an unstaffed breakfast area and essentially just bread and cereal with no one to restock so milk always ran out. Spending Xmas day touring we returned to be told there was no evening social as the staff had been sent home. We were not provided with alternative suggestions and left with a 2 hour search for somewhere to eat. The following morning the breakfast room was at least stocked but not well maintained and again milk and other constantly empty. Like the brand but just wouldn't stay here again.

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    Love the suites.

    By

    January 03, 2020

    club

    Staff was amazing. Suite was great. I will be back

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    VERY NICE

    By

    December 31, 2019

    platinumelite

    VERY NICE AND FRIENDLY - BREAKFAST WAS GREAT - CLEAN ROOMS AND PROFESSIONAL STAFF WAS MUCH APPRECIATED

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    Highly recommend

    By

    December 30, 2019

    club

    The king sized suite with kitchen was very comfortable and relaxing.

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    Nice Suite

    By

    December 30, 2019

    The location is perfect, next to both the beach and shopping center.

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    Very pleasant stay.

    By

    December 27, 2019

    club

    Room was clean and neat. There were plenty of very nice towels, etc. Front desk personnel were friendly and helpful, and ready for my check-in.

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    outdated facility

    By

    December 11, 2019

    the hotel overall is outdated, specially the bedrooms.

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