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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.7

    based on 613 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    613reviews

    • 5 Stars
      469
    • 4 Stars
      106
    • 3 Stars
      19
    • 2 Stars
      11
    • 1 Stars
      8

    Good downtown option

    By

    July 19, 2017

    platinumelite

    If you need to be downtown, this place is fine. Steps from the nightlife of Hess Village.

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    convenient, clean, comfortable

    By

    July 17, 2017

    club

    All of those, and love the popcorn. I'd come back again. Great for short stay.

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    Staybridge

    By

    July 16, 2017

    club

    Great rooms and a fantastic breakfast at an affordable price!

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    Nice hotel

    By

    July 16, 2017

    Stayed at this hotel during my recent business trip. room was spacious and clean. Hotel staff very friendly. Would recommend this hotel.

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    GREAT STAFF

    By

    July 14, 2017

    platinumelite

    Immaculate 1-BR and excellent staff. Good breakfast, safe indoor parking.

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    Great Accommodations

    By

    July 13, 2017

    club

    We spent one night for a wedding and was pleasantly surprised by this hotel. The staff, cleanliness, homelike atmosphere of the rooms and decor were just wonderful. Will definitely recommend staying at this hotel and hopefully all locations are the same.

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    Excellent hotel

    By

    July 12, 2017

    platinumelite

    Staff friendly, excellent flexibility of check in/out time. Very good rewards program. Nice and comfortable beds and home-like atmosphere. Very kid-friendly. Nice facilities including pool and fitness centre.

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    Hamilton

    By

    July 11, 2017

    The hotel was nice. Expected bigger beds for the price paid.

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    Good visit to Hamilton

    By

    July 11, 2017

    club

    Arrived very early but room was not available so wandered about the city. Suite was roomy and temperature on arrival was perfect. Used this hotel as a hub for our travels in lower Ontario.

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    Perfect

    By

    July 10, 2017

    club

    Friendly staff throughout the entire hotel. The rooms are clean and beautiful. The breakfast was delicious. Would recommend and stay her again.

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    Comfortable bed and great service.

    By

    July 10, 2017

    Install more lights in the room. It's too dark and difficult to read in the room.

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    Great stay even if it was only for one night

    By

    July 06, 2017

    club

    We stopped here on our way to Boston from Chicago and we had a wonderful sleep.

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