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 Guest Reviews
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87%
Recommend This Property
Overall Experience 4.3
87%
Recommend This Property
|
Better than expected
Bypaulq207
September 28, 2016
This was my first stay at a "Staybridge Suites" hotel. I typically stay at another brand hotel when choosing an extended stay hotel. But my stay here has me coming back to Staybridge as my first choice on future trips. Staff was extremely friendly and accommodating. The suite kitchens are extremely well stocked with kitchen supplies needed for an extended stay. Also found the breakfast buffet to be very good. Overall had a very comfortable stay and the convenience to the airport was great. A new mall also just opened within walking distance offering some good choices for dining out. Will be back !
Just Ok
ByMoTo5555
September 27, 2016
Stayed overnight near the airport due to an early flight. My experience was just ok. The rooms are starting to be dated, and cleanliness was just mediocre but acceptable.
No breakfast was available to morning flyers--they told us that they ran out.
Pre Wedding Cruise Stay
By
September 26, 2016
I enjoyed my stay at this hotel. Just incurred 1 minor issues at check-in which was resolved. Beautiful grounds, comfortable beds and clean rooms. The best shuttle transportation gentleman were the evening and day porters. The night porter had a very nasty attitude and in addition, we had a party that arrived late night and was left at the airport due to the night shuttle bus worker not showing up for work. The hotel did pay for a taxi to bring them to the hotel, but that was only after they called after waiting 1 hour for someone to show up at the airport.
Very Disappointed
ByAlbany NY
September 26, 2016
I am a loyal IHG member but I was very disappointed in this hotel! I was on vacation with my family and I booked this room on points. When I went to check in after my flight arrived I was told by the woman at the front desk that my room type reserved had become "unavailable", so I was given a different room type. The room i was given had some type of splatter on the walls and at the base of the toilet. They switched my room the next day into one of the renovated rooms, well this room smelled of mildew and it was outside of the banquet hall, which was the scene of a loud sweet 15 party one of the nights I was there that lasted until 12:30 am. I went into the bathroom outside of my room since 4 people in my room had to share a bathroom and I believe that one of the people attending the sweet 15 party got sick and had thrown up all over this bathroom and I stepped in it. Based on all of these issues I will never stay in this hotel again.
Feels like home
Byluishern
September 23, 2016
The hotel is designed for the most part for extended stay, There's no daily maid service but overall a great place to stay. Spacious rooms with great suite layout.
Warm Room
Bymikemandar25
September 22, 2016
I have stayed here about 4 times this year and this time will be the last. The a/c in the room did not work. They sent somebody to look at it and they said it was fine. The room was warm the entire stay and all they offered me was some point on my IHG account
very poor experance
Byhunter1393
September 19, 2016
mediocre in all respects. we do not recommend this run down facility.
great place to stay
Bynanfla
September 19, 2016
l;oved the hotel only recommendation is to start breakfast earlier for those who take the 6;00 am shuttle . had to leave on that shuttle because they only run on the hour.......real early for my flight
Comfortable furniture
ByArmysupport
September 19, 2016
It was nice to come back to my room at night and be able to sit on the couch and watch TV before going to bed. Having a full fridge in the room made it easier for me to keep cold food for my lunches during the day. The bed was very comfortable along with the pillows.
review
Bytechnical
September 17, 2016
problems with key cards not working otherwise ok. took the staff 4 times reprogramming key before they issued a new one
Needs a deep clean or remodel
ByTerW70
September 16, 2016
We had to get ready for our event in the lobby bathroom because they kept telling us our room would be ready soon. We had to store our luggage behind the desk and deal with it at 1:00 in the morning because our room was not ready for check-in. The room carpet was stained as well as the old bathroom fixtures. We had to use the other toilet because our's was not flushing correctly. The bed was good but other than that..felt dirty.
large suite
ByChlodog
September 13, 2016
This is an excellent Staybridge. Staff was great and room comfortable