Guest Reviews
Overall Experience
4.7
Welcome to the Staybridge Suites Hotel Plano-The Colony. This all-suite hotel is a contemporary upscale hotel located in the Five Star Complex District off Hwy 121-Sam Rayburn Tollway. We are the perfect solution when traveling for business, leisure, or relocating to the area.
Close by are major North Dallas Corporations such as: Toyota, FedEx, PepsiCo, Liberty Mutual, Capital One, Oracle and Ericsson. Close to shopping, dining and entertainment at Grandscape and Nebraska Furniture Mart, Top Golf, Andretti Karting and Scheels All Sports to name a few.
Our sophisticated suites have home-style decor that offers full kitchens, 49" flat-screen TVs, and DirecTV Residential Experience. Daily complimentary hot breakfast buffet and complimentary evening reception serving light dinner with beer, wine, and soda are available Monday through Wednesday. The complimentary high-speed wireless internet ensures you can stay connected. Enjoy a great workout in the spacious 24-hour Fitness Center and then relax in our outdoor saltwater pool. Stay fit with a half-court game of basketball in our outdoor courtyard that is equipped with a fire pit and gas grill, perfect for a family gathering or for an after-work get-together. Free guest laundry facilities, on-site convenience store, and other hotel amenities await your arrival. Make your reservation today and stay Hugely Different!Overall Experience
4.7
Does this hotel have in-room kitchens?
Staybridge Suites Plano - The Colony offers fully furnished in-room kitchens in all rooms. Our full kitchens have everything you need to cook your own meals while traveling. Visit our Amenities page for more details.
Can I cancel my booking at Staybridge Suites Plano - The Colony for a full refund?
Yes, when you book your stay at Staybridge Suites Plano - The Colony direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.
How much is parking at Staybridge Suites Plano - The Colony?
Complimentary parking is available at Staybridge Suites Plano - The Colony for hotel guests.
Is there an area shuttle available at Staybridge Suites Plano - The Colony?
Yes, Staybridge Suites Plano - The Colony offers a local area shuttle. Check our Area Transportation page for more details.
Does Staybridge Suites Plano - The Colony have a pool?
Yes, Staybridge Suites Plano - The Colony has an outdoor pool.
Is there free breakfast available at Staybridge Suites Plano - The Colony?
Yes, Staybridge Suites Plano - The Colony currently offers grab-and-go options for our complimentary breakfast.
When is breakfast at Staybridge Suites Plano - The Colony?
Breakfast at Staybridge Suites Plano - The Colony is available from 6:30 AM to 9:30 AM.
What are the check-in and check-out times for Staybridge Suites Plano - The Colony?
Check-in at Staybridge Suites Plano - The Colony is from 3:00 PM, and check-out time is 11:00 AM. Contact the hotel directly for options available for early check-in or late check-out.
Does Staybridge Suites Plano - The Colony offer free Wi-Fi?
Yes, the Staybridge Suites Plano - The Colony offers free WiFi!
Does Staybridge Suites Plano - The Colony have a restaurant on site?
No, there is no on site restaurant at Staybridge Suites Plano - The Colony.
Is there a fitness center at Staybridge Suites Plano - The Colony?
Yes, there is an onsite fitness center at Staybridge Suites Plano - The Colony.
How much does it cost to stay at Staybridge Suites Plano - The Colony?
Rates for accommodations at Staybridge Suites Plano - The Colony vary by season. For your rate options, please input your dates.
How many rooms does the Staybridge Suites Plano - The Colony have?
The Staybridge Suites Plano - The Colony has 98 guest rooms. Enter your dates to view available rooms for your stay.
Can I bring my pet to Staybridge Suites Plano - The Colony?
Pets are welcome at Staybridge Suites Plano - The Colony. Our Pet Policy: Pets allowed with nonrefundable fee, 75 dollars for 1 to 6 nights and 150 dollars for 7 or more nights per pet, two pets max. Pet must weigh less than 50lbs. Pet agreement to be signed at check in. Record of vaccinations required. Call hotel for details.
Nice
ByWhy tho
May 10, 2022
Happy with everything, but fountain in pool apparently inoperable. 50 words required. Is it 50 words yet? Is it 50 words yet? Is it 50 words yet? Is it 50 words yet? Is it 50 words yet? Is it 50 words yet?
Don’t stay
ByBrown review
April 26, 2022
Worst stay I ever had staff was not friendly and didn’t help make my stay great. I will never stay again or advise anyone to stay at this location. I also had ants in my room and no one ever came to help get them away
Average Hotel
ByWarrior Chik
April 21, 2022
This hotel is right off 121 Highway in The Colony and convenient to numerous locations. Otherwise you are getting an average hotel for a little above average price.
I was on the second floor for two days and every morning heard the person above me showering.
Holes in the blanket with a few yellow stains. Toilet was so low you would have thought it was a child toilet.
Not again for me folks!
terrible customer service
ByAJ2121
February 21, 2022
i stayed here a few times now and will not be coming back.
staff is not attentive. the past few stays ive had to wait in front of the front desk for 20+ minutes, just waiting for a staff member to help me.
I also am not provided a hotel bill and have to waste my time chasing this down ( by the way, no one ever answers the phone at the front desk when i do).
i will NOT be returning to this property due to the poor customer service