Crowne Plaza Asheville

Hotel Front Desk: 1-828-2543211

Hotel Fax: 1-828-2852688

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Asheville Regional Airport (AVL)

- Distance from hotel: 15 MI/ 24.14 KM South East l

- Turn left at light on Airport Road. Go to the 3rd light and turn left on Exit Ramp for I-26 West. Go approximately 6 miles and take I-240 to Asheville. Go 3 miles and take Exit 3-B. Turn right at 2nd light on Regent Park Blvd. Turn left at sign.

Greenville-Spartanburg (GSP)

- Distance from hotel: 77 MI/ 123.92 KM South East l

- I-85 North to I-26 West. You will approach I-240 East, Exit 3A, Patton Avenue. At second light, take a right and follow road until you see the Crowne Plaza sign on your left. Take left and follow road to registration.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

If you’re looking for the best event space in Asheville, our elegant facilities and ideal location make us the perfect choice for your next function. The Crowne Plaza Asheville hotel and resort boasts 34,000 square feet of space for meetings, banquets, receptions and conventions from 10-1200 people, and such perks as our 16,000-square-foot ballroom and multipurpose Exposition Center.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 338 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Noisy but nice hotel


October 22, 2014


While this isn't necessarily their fault, the nighttime noise at the hotel was very annoying and made it hard to sleep. We were placed in one half of an adjoining room and could hear our neighbor use his phone on speaker well past 1 in the morning. We also had rowdy people walking up and down the hall between 11 pm an 1 am both nights we were there.

Another annoyance factor was that we had to go through four doors to get from outside to in our room. With two dogs, a toddler, an 8 year old, and all our baggage, it was a pain.

We were also told by the front desk staff that there were no set times for kids at the pool but when we went there at 8:30 am, the employee there said they weren't allowed until 9. Again, that's not a huge deal, but it was annoying. All the little annoyances added up over the course of the trip.

On the plus side, it's a lovely location and the rooms were nicely equipped. We especially liked the cookies and dog bones when they were out, but were disappointed one night when the cookies were missing as that was supposed to be the kids' dessert.

The employees were all very friendly and we liked that the dog-friendly rooms had patios to make it easy to take them out.

Overall, more soundproofing and eliminating some of the access doors would make for a more enjoyable experience.

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Great Room, good location


October 22, 2014


Room was clean and comfortable, very spacious. Shuttle to downtown was very convenient. Easy drive to the Biltmore.

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Staff wonderful, location beautiful but a couple of concerns


October 21, 2014

The facilty was beautiful and the staff very helpful. They were very responsive to any needs.

However, the website failed to mention that the indoor pool noted was greater than 1/4 mile from the main body of the hotel. This is not what was expected by our 12 year old son or his parents.

The laundress may need a bit more bleach in the washcloths. We learned of the staff's responsive nature when we were required to call a number of times for additional washcloths. There were multiple stains on them.

Additionally, there was NO water pressure and we were housed near the elevator and found there was a foyer area just outside our door where the sound traveled upward very effectively.

Posted byHotelStaff
October 23, 2014
Thank you for your feedback. We offer a free shuttle on our property to any of the amenities such as the racquet club and pool. We are situated on 125 acres and we realize that not all of the guests want to walk. I will pass along your comments about the laundry to our executive housekeeper. You can always request to not be close to an elevator or vending. Please consider staying with us again soon. Shannon Mason AGM
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Quirky layout in beautiful setting


October 21, 2014


I stayed at the hotel for one night to attend a professional conference. The location is difficult to find. The hotel was fully booked, as it was leaf season and Asheville is a great destination. At 6 pm in the evening, there was a long line for check in, and it went slowly. I was not provided with a map to my room, nor did I realize I would need one until the third try. I was at meetings for most of my stay, and found the staff very pleasant and helpful, the common areas a bit dated, and the banquet service somewhat careless. Had I had more time to explore the area, I might have had a more enthusiastic view of the place.

Posted byHotelStaff
October 23, 2014
Thank you for your feedback. I am sorry you were not given a map to show you where your room was located. I have asked our front desk staff to always give a map on directions to the room. I will check on the banquet service being some what careless. Please again accept my sincere apologies. Hope you can come back soon and give us another opportunity to make your stay a great one. Sincerely, Regina Cash General Manager
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