Rated 5.0 out of 5.0 by PeterBT Super Samantha
It was Thursday night, my two colleagues and I arrived at 11:00pm after a long day of travel. We were tired and hungry and realized that we had probably missed dinner at the restaurant. Nonetheless we asked Samantha if the restaurant was open. She could have easily stayed behind the desk and said the kitchen was closed. Instead Samantha went into the kitchen and asked the cook to stay; he agreed. Since the waitress was gone for the night, Samantha took our orders and served our food, clearly not her job ( She did a great job as a waitress )
We were very impressed how far she went out of her way to make us feel at home.
When we got to our rooms they were clean and comfortable with nice touches. Definitely a "must return" hotel
May 16, 2013
Rated 4.0 out of 5.0 by kabowman Great Beds
The Beds where comfortable. The General Manager was great. The rest of the staff not so. Breakfast was confusing. Sat. morning it was free but Sun. was not. 13.99 for breakfast not worth it.
May 13, 2013
Rated 5.0 out of 5.0 by PaulinaS Food was GREAT! So was the room
This Hotel had everything we needed to make our stay comfortable. Room was clean and no smoking so everything smelled good. We had room service bring us breakfast and everything was delicious. I give 5 stars!
May 11, 2013
Rated 5.0 out of 5.0 by MrPClubPlatinum One of the best Crowne Plaza's I've ever stayed in
We were there this past week for a training event and it was great. The staff was genuinely attentive and locked in to ensure that we had our needs met. The hotel was recently renovated and it shows everywhere from the outside, to your guest rooms to the restaurant.
A big pet pieve of mine is the internet and this hotel doesn't have that problem which was huge for us. In our class we had at least 40 laptops and iPads running on the web and didn't have any issues with internet speed so that's always a big help.
Great job Crowne Plaza Wilmington! We will definitely be back.
May 10, 2013
Rated 1.0 out of 5.0 by Preacherlady114 Displease for a few things
A lot of people were disappointed with the chose of food.
The first day for lunch we paid for lunch. There was just lettuce nothing else with the salad, pasta and meatballs.
What was really shocking was the grilled cheese sandwiches and salad served for lunch.
Some rooms were not cleaned and complaints were made to the front desk. There wasn't enough closet space, when you shared the room with someone else. Our conference was quite dissatisfied. I was disappointed with your facilities.
May 9, 2013
Rated 5.0 out of 5.0 by Rcmcfe The best Crowne Plaza yet.
My job requires that I travel 100% and I hate it. That being said, this hotel and it's staff actually make traveling enjoyable. I've stayed at numerous Crown Plaza's, and this one is by far the best. The rooms are great and the staff is beyond helpful.
May 5, 2013
Rated 4.0 out of 5.0 by Jekaben Annual trip home
We go home to Delaware 1 to 2 times a year to visit family. I always book a room at the Crowne Plaza. The rooms are large and very clean. The staff are always very helpful and professional. They have a wonderful restaurant and bar on premises to have friends and family come visit. It is convenient to Wilmington, Newark and Philly.
April 27, 2013
Rated 5.0 out of 5.0 by VALTECHllc Wilmington CP is the best
As a platinum elite member. I appreciate this Crowne Plaza over other properties I have stayed at. The restaurant is exquisite as well as the room. I loved the little creature comforts that were available to me. Bathrobes in the closet, and the fragrant spa kit that you find on that comfortable kingsize bed.
April 24, 2013