Rated 3.5 out of 5 by 34
Rated 5.0 out of 5.0 by DK74 Good place to stay for conference
Was attending a trade show and conference that is held here each year and the stay this year was very nice. Looking forward to returning next year.
May 15, 2013
Rated 1.0 out of 5.0 by Buckeye05 AC Didn't work, Fan Didn't work in Bathroom
I have stayed here before and not had a problem, but this time AC ran all night but still 80 degrees in the room and had to take a cold shower to cool off. Then fan in the bathroom was broken too. I told them at check-out but just "I'm sorry" was what I got.
May 12, 2013
Rated 3.0 out of 5.0 by CPXX Crowne Plaza Stays
Its too bad that each stay at a Crowne Plaza is a roll of the dice. Some properties are great, others a terrible disappointment. Learned that I cannot rely on the name brand anymore. This particular stay was a bit below average. Shower curtain rod was broken and water backed up into the tub. Staff fixed the shower curtain and were courteous and responsive.
May 8, 2013
Rated 5.0 out of 5.0 by GR27 Great Experience
very nice hotel, workout room was great. Loved the priority club amenities
May 7, 2013
Rated 2.0 out of 5.0 by JJK1944 Cheap..!!!!!
I have stayed at many Crown Plaza's over the years and this hotel has to rank at the bottom of the list. The management/owners are cheap. #1. They want $10.00 per day for a mini refrig. in the room. #2. They want $8.95 per day for Wi-Fi hookup. In this day and age this is totally unacceptable. The room was clean and the beds were comfortable. The hotel in general was also clean, but for the price we paid....it should be VERY clean. The food was decent and the breakfast buffet even had smoked salmon on it. The salmon disappeared on the weekend though. I inquired where the salmon was and was told that "we don't put the salmon out on the weekends"....maybe the management would have to spend an extra $20-$30.00 per day..???
Will I consider staying at this hotel again...NO.
May 5, 2013
Rated 1.0 out of 5.0 by TinyTim0001 The Crowne of Scrooge
My first and last experience of the Crowne Plaza. I did not realize I was staying at Motel Scrooge where they up-charge you for internet access. When I book rooms I avoid the cheap, scrooge-like hotels that what to nickel and dime you. I arrange the hotel rooms for 2 to 4 soccer teams; that is 25-50 rooms for 2 to 3 night between 6 to 10 times per year. I will be returning to the other hotels that I can't list in this criticism. They are hotel chains that understand the meaning of a value add experience. I have also informed the tournament committee that we will not be back if we have to stay at the Crowne Plaza.
May 3, 2013
Rated 3.0 out of 5.0 by Mike62884 Extreamly POOR desk staff
I can't say enough bad things about the front desk staff. They were rude and we're more concerned about answering the telephone than waiting on the guest standing in front of them at the desk. One person I talked to three times in person and on the fourth time told me she had never saw me or talked to me before!!!
I never saw a bellhop the entire time I was there and I believe they only have three luggage carts for 900 rooms! I never got to use a cart and I heard the font desk lady tell a guest they could keep on of the carts in their room until they were ready to check out! I made SEVEN trips up the elevator to the ninth floor packing my things in from my van to stay there for the week.
The rooms were clean and nice....no complaints there. I also liked the cleaning staff; although, the elevators were neglected while I was there and I even found a razor blade in the elevator floor.
And did I mention that the front deck staff were terrible?!!!
The only person who did go out of their way to help me was the younger man who has an office across from Ballroom 1. He deserves a raise and/or a promotion!!!!
May 3, 2013
Rated 1.0 out of 5.0 by Rhinos8 Better Stays Elsewhere
I thought the fact of paying for internet service was terrible, the road noise in the room, and the loud heat/air unit made the stay a little less than desirable.
May 3, 2013