Rated 4.0 out of 5 by 105
Rated 5.0 out of 5.0 by Peksu Nice room, excellent bed, great service
Good location near by the city center, helpful staff, breakfast was ok. My room at the 4th floor was very quiet. I didn't hear any noice from outside or inside of the hotel.
Terrace of the restaurant is nice, but cleaning could be better. There was the same coffee cups all day on the table. Sauna and gym is ok, but the locks of cabinet at the locker room should be different. Pool area was a little tired.
Service was great in the bar but also in the reception.
September 19, 2014
Rated 1.0 out of 5.0 by Azhar Disappointed Service
Check in to hotel and the very next day had issue with AC and the staff could not do anything about it nor were they interested in solving my issues, Hence I check out on the weekend and moved to better hotel which treat their customers better
September 17, 2014
Rated 5.0 out of 5.0 by hmbp Execellent hotel in center of Helsinki
Crowne Plaza Helsinki is conveniently located along a main road in the city. Its proximity to public transportation and several attractions are hard to beat. There are many good restaurants in the vicinity of the hotel. We have been much pleased with our stay of 6 days.
September 14, 2014
Rated 5.0 out of 5.0 by Arembepe Great choice in Helsinki
My favorite hotel in Helsinkis AND in the Crown Plaza chain.
For Scandinavia, the rooms are super large. The gym
September 13, 2014
Rated 5.0 out of 5.0 by JoWin great place to stay
We had a wonderful stay here. Friendly staff on arrival , received upgrade for platinum status to junior suite. Club floor lounge was open (some previous reviews said it might not be)- a comfortable place to get a light breakfast in the morning. Location is good if you don't mind walking into the centre ( or take tram 10 down). Front desk staff very helpful pointing out how to get to places. Swimming pool and sauna were wonderful- very relaxing. There are a couple of restaurants and a supermarket nearby (out of door, turn left, then left), and Finnair bus drops off from airport, 5 minute walk, and picks up over the road for trip back. very handy. I did see where problems might be for other guests, ie one receptionist working and line of guests waiting to check in /out but luckily we weren't affected by this. We'll definitely be back to this hotel next time we come to Helsinki.
September 8, 2014
Rated 2.0 out of 5.0 by TimNo A real bad day ...
I believe first impressions are important and should be a priority. When I arrived to check in - it was definately NOT !
Boarderline rude and unhelpful.
I recieved no preference for my status and had to even repetedly ask for everything -
Late check out (only 1 hr 30 min max)
No room upgrade as I was informed, they sold them all
Not a happy experience and definately somthing to learn from, I wont be back!
September 7, 2014
Rated 1.0 out of 5.0 Defenetily at reception when check in
- Check customer room prefereance in advance (Smoking or non smoking )
-Check Gold status members ask for there membership card ensure they get services they are suppose to
- If there is problem take good service approach in friendly and polite why what problem is and provide alternatives Stay in another Hotel Holiday inn etc
September 6, 2014
Rated 5.0 out of 5.0 by Tomasquito Exceeding expectations
It was my second stay at the Crowne Plaza in Helsingfors and I was very pleased with everything - the service was this time so great that it exceeded expectations, though already high. Thank you for making my one night stay and great one stay experience.
September 1, 2014