Crowne Plaza Helsinki

Hotel Front Desk: 358-9-25210000

Hotel Fax: 358-9-25213999

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Helsinki-Vantaa International Airport (HEL)

- Distance from hotel: 11.18 MI/ 18 KM South l

- From the airport follow the signs "Keskusta/Centrum". Down on Mannerheimintie, right on Kivelänkatu.

Helsinki Central Station

- Distance from hotel: 0.62 MI/ 1 KM South

- Follow the mainstreet, Mannerheimintie, turn left on Pohjoinen Hesperiankatu, turn right on Töölönkatu and right again on Kivelänkatu

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- Car Parking Available

- Self-Parking Fee: 24.00 EUR

- Underneath the hotel premises Crowne Plaza Helsinki features a safe and warm garage for 75 cars. Public car parking by the street of "Kivelänkatu".

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Hotel Highlights

The Spa Package at Crowne Plaza Helsinki is tailored to suit your mood, with treatments accompanied with music designed for rest and relaxation or to energise and refresh. Our treatment rooms evoke the 5 Eastern elements, and you can rejuvenate in the Finnish sauna.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 150 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Schöne Atmosphäre


December 23, 2014

Das Personal und der Service waren perfekt. Der einzige Haken war das Bett und die Bettdecken. Das Bett war schon leicht abgelegen und die Bettdecken hatte Wulste oder kaum Füllug

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Rooms of poor quality and services that do not meet guests needs.


December 20, 2014


Rooms vary in quality for the same price and you need to understand to request the special "Finnish room configuration" to avoid that bad carpets and get a room with a nice floor. In addition, I stayed in 2 different rooms and the second room was superior to the first. Breakfast service was completely unsatisfactory in terms of hours. Breakfast did not start to get served until 6:30 which is to late for a lot of the customers that were in the hotel because of business.

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Very disappointing


December 19, 2014

This hotel is tired, tired, tired. Despite the eye-watering prices, the furniture must be a good ten years old (lights hanging perilously off the wall, damaged fittings, furniture you would throw out if it was yours), the room was not properly cleaned (hairs, smears, smells) and the service on reception was poor (cold, unsmiling, long queues, unhelpful attitude mostly).

On the positive side, the gym is great. It is nothing to do with the hotel, I think.

The location is acceptable.

Overall, a big disappointment compared to other Crown Plazas where we've stayed recently (fabulous Edinburgh, superlative Liege).

No recognition for IHG Rewards Club Members (Gold Ambassadors): No special welcome, no upgrade, no executive lounge admission, no drink in the bar, no points even. These benefits are not guaranteed, but our experience at other Crowne Plazas has been immeasurably better.

Posted byHotelStaff
December 23, 2014
Dear 40's couple, thank you for staying with us and for leaving your review. I am so sorry to hear that our hotel was below your expectations. I am glad to hear that you liked the gym and our location. We do really value you as our guest and as an IHG Gold member. I apologize also that you did not get welcome gift points when arriving to the hotel. Kindly contact me directly by e-mail, so we can look into this matter and give you the missing points. Our e-mail address is Thank you again for taking time to leave your comments. We hope you continue to choose IHG hotels for your future travel needs. Best regards, Anna Kauppila Duty Manager
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visiting Helsonki


December 19, 2014


Hotel have very good location if you like to make short walk . Its 10min walk from downtown. Staff is pleasent. Room was very good.

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