Crowne Plaza Jacksonville Airport/I-95N

Hotel Front Desk: 1-904-7414404

Hotel Fax: 1-904-7414907

Hotel Email: cpjacksonvilleairport@mmihg.com

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Jacksonville International Airport (JAX)

- Distance from hotel: 2 MI/ 3.22 KM East l

- Complimentary shuttle available

- Head south on Dixie Clipper Dr toward Thomas Imeson Ave,Slight left to stay on Dixie Clipper Dr 0.2 mi,Continue onto Airport Rd,1.1 mi Turn right at Duval Rd Destination will be on the left 14670 Duval Rd Jacksonville, FL 32218

Train
Amtrak

- Distance from hotel: 10 MI/ 16.09 KM South

- I-95 South to I-295 South to exit 28A and turn right on Clifford Lane

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- Car Parking Available

- Complimentary Daily Self-Parking

- Abundant complimentary parking is available for all including oversized vehicles.

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Hotel Highlights

Park & Fly Package! Closest full service hotel to airport, minutes from Rivercity Marketplace with FREE Airport Shuttle, FREE Parking, and FREE Wi-Fi!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.5

based on 253 reviews
94%
Recommend This Property
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Ratings Breakdown

253reviews

  • 5 Stars
    176
  • 4 Stars
    52
  • 3 Stars
    13
  • 2 Stars
    5
  • 1 Stars
    7

Weekend Retreat

By

March 26, 2015

The hotel is amazing, the staff is very nice. I loved the swimming pool and the bar makes the best drinks

Posted by HotelStaff
March 26, 2015
"LadyWess", We appreciate your post and thank you for your kind comments. We also appreciate your loyalty to IHG Hotels as a Gold Elite member of the Rewards Club. We look forward to your return. Your room will be ready anytime you need it. Have a great Day! Mark Kane General Manager
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Helpful staff

By

March 23, 2015

club

The staff moved me quickly to a room that did not smell of smoke and they pointed me in the direction of the running route maps which were safe and useful.

Posted by HotelStaff
March 24, 2015
"guyfly", Thank you very much for posting your comments. We are glad that you found the staff to be so helpful. We look forward to your return soon! Mark Kane General Manager
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Areas in need of improvement

By

March 21, 2015

While I enjoyed my stay in Crowne Plaza: the comfort of the room, the meals, the atmosphere, shuttle, etc; I have three things I think need to be improved upon.
1. For check in, after a long journey of 15 hours, it was not pleasant to have to hang around. The front desk staff were wonderful but all a weary costumer would love to do is to be checked in and to rest. There may be the need to stagger bookings so there is sufficient time between a check out and a subsequent check in!
2. Some of the staff seemed a bit over worked with the many meetings and programmes they had to attend to - especially in the restaurant area. As a result, some tried to be genuinely pleasant but the façade did not cover up for someone like me who could tell when a smile or welcome was from the heart or otherwise! The schedule of staff needs to be looked into so they can have some time to rest when the hotel is hosting so many meetings and programmes!
3. When the rooms are cleaned, the toilet bowl should be properly washed daily just as the rest of the room is well cleaned.

Posted by HotelStaff
March 24, 2015
"orewa", Thank you very much for your detailed feedback following your recent stay. We will certainly discuss the many aspects of your post and expect to improve as a result. We hope you have a wonderful day. Mark Kane General Manager
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Inadequate Internet

By

March 20, 2015

Rooms lack ethernet connections. WiFi weak in rooms farthest from router. Bandwidth insufficient for video teleconferencing.

Posted by HotelStaff
March 22, 2015
"WantEthernetTraveler", Thank you very much for taking the time to post your comments following your recent stay. Please accept our apologies for the internet issues you experienced that ultimately affected your video conference. We are working toward another expansion of our network to meet the ever increasing demands of this essential tool for today's travelers. We have forwarded your comments to the staff and vendor working on our current project. Unfortunately these efforts are not timely enough to have served you and we regret that. Thank you again and have a great day. Mark Kane General Manager
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