Crowne Plaza Kansas City Downtown

Hotel Front Desk: 1-816-4746664

Hotel Fax: 1-816-4740424

Hotel Email: sales@cpkansascity.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Kansas City International Airport (MCI)

- Distance from hotel: 19.4 MI/ 31.22 KM North l

- Go SW on LP COOKINGHAM DR toward INTERNATIONAL CIR.Enter next roundabout and exit onto LP COOKINGHAM DR.Merge onto I 29 S toward KANSAS CITY.Merge onto US 169 S toward KANSAS CITY DOWNTOWN.LEFT onto W 12TH ST.Turn RIGHT onto WYANDOTTE ST.Hotel on left.

Train
Union Station

- Distance from hotel: 1 MI/ 1.61 KM North

- Head SW on W Pershing Road. Turn Right on W Pennway, which turns into Broadway, Turn Right on 14th Street. Hotel is on right.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 17.00 USD

- Valet Parking Available

- Valet Parking Fee: 20.00 USD

- The hotel parking garage is on-site with a $17 nightly charge that comes with unlimited in-and-out privileges. We also offer valet parking at a charge of $20 per night. Parking rates are subject to change.

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 307 reviews
78%
Recommend This Property
Read All Reviews

Ratings Breakdown

307reviews

  • 5 Stars
    156
  • 4 Stars
    69
  • 3 Stars
    37
  • 2 Stars
    26
  • 1 Stars
    19

staff was excellent, confortable rooms

By

February 27, 2015

It was a good experience. The only problems we had was waiting on room. We were given comp drinks, The TV didn't work so I had to pull it out and plug it back into the back.

Posted by HotelStaff
February 27, 2015
Dear Staples67416, Thank you for your review regarding your stay at the Crowne Plaza Kansas City Downtown. I am pleased to read you enjoyed your stay. I have alerted our housekeeping department to double check the TV's before they finish each room. Thank you, Ashley Blair Guest Services
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Great overall experience

By

February 26, 2015

club

Very nice, friendly hotel. I used the courtesy shuttle and the driver was very friendly, knowledgeable, and took me straight to where I wanted to go.

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NH

By

February 26, 2015

Great Staff & lots to do around the area with P&L so close.

Posted by HotelStaff
February 26, 2015
Dear JDS01, Thank you for your 5-Star review of the Crowne Plaza Kansas City Downtown. We appreciate your feedback and patronage as a guest. Thank you for recognizing our staff. We take a lot of pride in providing the best service possible and I believe we are getting closer to perfection every day. I am pleased to hear you enjoyed the area as well. Our location next to Power and Light District as well as other KC attractions is superb! Should you come back to the area, we'd love to have you as our guest again. Regards, Ashley Blair Guest Services
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Bad Experience

By

February 26, 2015

Restaurant out of food and served half prepared plates without teeming us ahead of time so we could choose something else. Very loud guests that kept us up all night. Nothing was done.

Posted by HotelStaff
February 27, 2015
Dear thekosals, Thank you for sharing your feedback with us regarding your experience at our hotel. I am sorry that your service was not 100% satisfactory and you had issues with the restaurant and other loud guests. Unfortunately, your concerns were not brought to our attention or we would have made sure you left a happy camper. If you'd like to discuss your stay in greater detail please feel free to contact me directly at ablair@cpkansascity.com or at the hotel's main number. Sincerely, Ashley Blair Guest Services
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We are excited to announce that this property completed an extensive renovation to the parking deck elevator system on 04/01/2014. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation that mention "elevator(s)". IHG has not in any way considered the rating of individual reviews. All reviews were removed that mentioned "elevator(s)" prior to the date listed above to ensure that our guests have the mostt up-to-date, unbiased reviews from real guests who have completed a stay at our property.