Crowne Plaza Kansas City Downtown

Hotel Front Desk: 1-816-4746664

Hotel Fax: 1-816-4740424

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Kansas City International Airport (MCI)

- Distance from hotel: 19.4 MI/ 31.22 KM North l

- Go SW on LP COOKINGHAM DR toward INTERNATIONAL CIR.Enter next roundabout and exit onto LP COOKINGHAM DR.Merge onto I 29 S toward KANSAS CITY.Merge onto US 169 S toward KANSAS CITY DOWNTOWN.LEFT onto W 12TH ST.Turn RIGHT onto WYANDOTTE ST.Hotel on left.

Union Station

- Distance from hotel: 1 MI/ 1.61 KM North

- Head SW on W Pershing Road. Turn Right on W Pennway, which turns into Broadway, Turn Right on 14th Street. Hotel is on right.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 15.00 USD

- Valet Parking Available

- Valet Parking Fee: 19.00 USD

- The hotel parking garage is on-site with a $15 nightly charge that comes with unlimited in-and-out privileges. We also offer valet parking at a charge of $19 per night.

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Hotel Highlights

The Crowne Plaza Kansas City Downtown is 100% non-smoking. Located in the heart of downtown Kansas City, we're directly across from the Convention Center and just a few blocks from the Power & Light District, Sprint Center Arena, Kauffman Center for the Performing Arts, restaurants and entertainment venues galore!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 227 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

A complete mess from start to finish


October 25, 2014

I reserved a Suite online 3 weeks ahead of a wedding. We were told to check in at 3pm. We arrived at 3:30pm and our room was not ready. The man told us to wait 10 minutes - go have a coffee - and come back. We did. The room still was not ready. He sent us away 2 more times. By 4:45 we were getting nervous, as we needed to get ready for the wedding that started at 5:30. I was told our Suite style room was not available, and there wouldn't be one available. They asked if we would stay in another style room. At this point, it was 5pm and I said yes, please just give us any room available. They checked us in, and we walked in to a room that had NOT been cleaned - there was food everywhere, bed unmade, bathroom wet, etc. We changed our clothes quickly and took our belongings back to our car. I told the man at the desk and he said he would move us. I told him we had to leave for the wedding and that our room should be FREE. He said he would comp it. When we got back from the wedding around 11:30pm we finally got a room, with two small beds. The room was free but we left feeling like we should have just driven home after the wedding. There's no way, after the complete run-around, that we'd go back or recommend the hotel to others. He also said he would comp our parking, and there wasn't even an attendant there when we left - what a joke!!

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Messed up my reservation


October 23, 2014

This hotel is nice but it messed up my hotel reservation. I booked a King Exec suite and was put in a king room. That is unsatisfactory when you spent as much money as I did on my stay. I also had dirty clothes left from the previous guest left in the bathroom. Pretty ridiculous

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Dated Hotel


October 23, 2014


This hotel is under renovation - some areas such as the lobby and bar and some guest rooms are newly redecorated, other areas - looking very run down.

The exterior is looking very rough, the poor is out of order, the corridors in rough shape.

The hotel is located very near the convention center and decent restaurants are short walk away. The onsite dinning is very limited - The Starbucks is about all you can expect.

Watch for convention and groups - this hotel caters to party events - a very noisy and crowded stay.

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Nice hotel but very disappointed


October 23, 2014


We stayed at the crowne plaza for a wedding and were very disappointed. Our check in was suppose to be at 3 PM we arrived at 3:30 and they had no room ready for us. We sat in the lobby for over an hour waiting. Finally got in a room about 4:45 and had to rush to be ready for 5:30 wedding. Cannot believe for the price of rooms they don't have there act together for check ins.

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