Rated 4.2 out of 5 by 93
Rated 5.0 out of 5.0 by Jacko5 great location for relaxing break
We stayed here for a relaxing break and are glad we did. The hotel is clean, modern and the suites are excellent.
The hotel is ideally situated for walks in the countryside and by the Thames.
Outdoor hot tub is a great perk to.
Nice friendly staff in all areas.
The only thing I would advise the hotel to improve is the club lounge as it was neglected during the day with no soft drinks left in the fridges and a small selection when replenish in the evening. Also in the evening only beer and wine is served no spirits. I would like to see a greater range of non alcoholic drinks on offer also.
This would not put me off going again but would make it the perfect stay.
December 4, 2013
Rated 3.0 out of 5.0 by AllieA Comfortable, clean, good value but watch out for overcharging in bar
Overall we had a good stay. Check in was quick and friendly, room was clean and comfortable and we slept well.
We are overcharged in the bar - a couple of extra coffees had been added on. Also there is a small sign, not obvious until you actually look for it, stating all spirits are served as doubles. I find it irresponsible not to also tell people this when the sign is not easy to spot. In fact it was only when we went back the next day to check we found it. Not only does this lead to a bigger bill than expected but it could mean someone driving doesn't realise they have had two drinks. Not sure this fits with the idea of "responsible service of drinks" but instead seems to just be aimed to get people to spend more without realising.
For this reason and a disappointing breakfast (why is it so hard to serve decent tea and coffee?) I will think twice about staying again.
December 4, 2013
Rated 5.0 out of 5.0 by jecj Excellent Hotel, Comfortable and Friendly
Really lovely hotel, the staff are extrmely friendly and helpful.
Food at breakfast and dinner was really high standard.
November 28, 2013