Crowne Plaza Toluca-Lancaster

Hotel Front Desk: 52-722-2754475

Hotel Fax: 52-722-2712106

Hotel Email: frontdesk@cptoluca.com.mx

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

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Hotel Highlights

We know how important a good night's sleep is for you, so we do more than other Toluca hotels and offer the Crowne Plaza Sleep Advantage® Program, featuring sleep amenities and comfortable beds.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 45 reviews
87%
Recommend This Property
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Ratings Breakdown

45reviews

  • 5 Stars
    26
  • 4 Stars
    14
  • 3 Stars
    1
  • 2 Stars
    4
  • 1 Stars

Habitacion grande y cama igual

By

24 noviembre 2014

Mi estadia en el Crown Plaza de Toluca estuvo muy buena, casi excelente, la habitacion muy bonita y grande, un poco Retro sin embargo en excelentes condiciones.
La cama esta grandicima y muy comoda, coneccion a Internet en perfectas condiciones.
muy buen servico por parte del Personal, quizas nada mas areas de oportunidad en el desayuno.
La televicion esta muy retirada de la cama por lo mismo grande de la habiatacion,
pero si recomiendo ampliamente el hotel y me volveria a hospedar ahi.

Posted byHotelStaff
27 noviembre 2014
Mucha gracias por haberse hospedado con nosotros, su retroalimentación es muy importante para nosotros ya que de esa forma podemos proveer un mejor servicio, esperamos con nos visite nuevamente.
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Cincykid

By

15 noviembre 2014

platinumelite

I have now stayed here two times during the past two years. The hotel itself is great, and the front desk is very professional. My only minor complaint would be that the manager offered discounts to the local restaurants, which I really did not want to walk to. I would of rather had a discount to the onsite restaurant as I found it a bit pricey for food and beverages.

Other than that, it is a very nice hotel, with great service. I will most likely stay again when in Toluca.

Posted byHotelStaff
24 noviembre 2014
We appreciate the time you took to give us a review and told you that we are following up on your request, we hope to have some new policy as regards discounts inside the restaurant "Antibes". We expect you to come back soon.
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FIN DE SEMANA

By

14 noviembre 2014

GRATA EXPERIENCIA EN ESTE HOTEL.
HABITACINES SUPER AMPLIAS, COMODAS Y EXCELENTE SERVICIO DE TODO EL PERSONAL.
LA COMIDA MUY RICA Y BUENOS PRECIOS.
EL UNICO INCONVENIENTE ES QUE ESTAN REMODELANDO LA CALLE DEL HOTEL Y NO HABIA SEÑALIZACION PARA LLEGAR.
NOS METIMOS DE REVERSA Y EN SENTIDO CONTRARIO.
TODO LO DEMAS MUY BIEN.

Posted byHotelStaff
24 noviembre 2014
Muchas gractias por haberse hospedado con nosotros, nos alegra mucho el ver este tipo de reseñas para seguir dando el servicio que se merecen todos nuestros huéspedes, por otro lado le comento y le pido una disculpa por el inconveniente de la construccion, ya que las obras viales en Toluca y Metepec están a la orden del día, pero afortunadamente ya terminaron, así que la invito a que nos visite nuevamente cuando usted quiera, aqui la esperamos.
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Great Experience

By

31 octubre 2014

Great facility and staff. No issues and will stay here again.

Posted byHotelStaff
24 noviembre 2014
Thanks for staying with us, we expect to see you again very soon and offer you the service you deserve.
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