Crowne Plaza Toluca-Lancaster

Hotel Front Desk: 52-722-2754475

Hotel Fax: 52-722-2754475

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


- Distance from hotel: 3.73 MI/ 6 KM South l

- Take Blvd. Aeropuerto north exit on Tecnologico street and turn to your left on the red sign.


- Distance from hotel: 27.96 MI/ 45 KM West l

- Take Viaducto Miguel Aleman, exit Autopista México-Toluca, then exit Blvd. Tecnologico-Zoologico, exit to the rigth and then in the red sign turn to your left

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

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Hotel Highlights

We know how important a good night's sleep is for you, so we do more than other Toluca hotels and offer the Crowne Plaza Sleep Advantage® Program, featuring sleep amenities and comfortable beds.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 70 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Exceptional Service


April 08, 2015

The entire staff did a great job of making you feel comfortable and at ease, especially after a long day. They would do what ever was needed to meet your needs.

The room were large and mostly comfortable. It would be nice if they had a better selection of pillows.

The quality of the complementary breakfast was OK.

Posted by HotelStaff
April 10, 2015
Dear Geoff14, Thank you very much for your comments, it's great to know you had a comfortable stay and good breakfast. About the pillows, we have two kinds, next time you stay with us you can ask Mario, the concierge, to give you the options. We hope to see you again soon. Sincerely, General Manager
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April Stay


March 31, 2015

Good Hotel...a bit outdated but the Concierge Mario makes a solid effort to overcome the age of the Hotel

Posted by HotelStaff
March 31, 2015
Dear Dubaceklub, Thank you very much for your comments, I'll make sure Mario knows about it. Sincerely, General Manager
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Confortable hotel and rooms if not on the road


March 22, 2015


- Only one night
- Good hotel with large bedroolms. No noise if the rooms ar not on the road.

Posted by HotelStaff
March 31, 2015
Dear JCHY, Thank you very much for your comments, we hope to see you again soon. Sincerely, General Manager
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Internet schlecht, daher keine Business Eigneschaften


March 21, 2015


Frühstück Durchschnitt, zuviele externe Aktivitäten im Hotel, Internet sehr schlecht, Zimmer nicht durchsichtig, Zimmer kalt....
Der Rest passt..

Von mir keine Empfehlung


Posted by CustomerCare
March 30, 2015
Sehr geehrter LeBroke, Vielen Dank, dass Sie sich die Zeit genommen haben uns ein Feedback zu hinterlassen. Es tut uns leid, dass Ihnen unsere Zimmer nicht sehr gefallen haben und das Sie Probleme mit der Internetverbindung hinnehmen mussten. Auf der anderen Seite freut es uns sehr, dass Sie unseren Service, als auch die Sauberkeit im Hotel mit sehr gut bewertet haben. Nochmals vielen Dank für Ihre Kommentare, welche uns helfen unseren Service weiter zu steigern. Mit freundlichen Grüßen, Pascal N Case Manager IHGCare
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