Crowne Plaza Milan - Linate

Hotel Front Desk: 39-02-516001

Hotel Fax: 39-02-510115

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


- Distance from hotel: 3.11 MI/ 5 KM East l

- From Milano Linate Airport, take the East ring road (Tangenziale Est) direction Torino and exit at SAN DONATO MILANESE. You can reach the hotel also by taxi (estimated taxi charge 25.00 euro) or by our complimentary shuttle bus, available at scheduled times (Shuttle bus stops on the first floor - DEPARTURES - exit 4).


- Distance from hotel: 43.5 MI/ 70 KM North West l

- Take the highway A4 - direction Bologna, and exit at TANGENZIALE EST/BOLOGNA/GENOVA/MILANO CENTRO. Take the east ring road Tangenziale Est and exit at SAN DOANTO/METANOPOLI/VIA EMILIA. You can reach the hotel also by taxi (estimated taxi charge 110.00€).


- Distance from hotel: 34.18 MI/ 55 KM North East l

- Take the highway A4 to Milan, and exit at TANGENZIAEL EST/BOLOGNA/GENOVA/MILANO CENTRO. Take the east ring road Tangenziale Est and exit at SAN DONATO/METANOPOLI/EMILIA.


- Distance from hotel: 1.24 MI/ 2 KM North



- Distance from hotel: 0.62 MI/ 1 KM North East

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- At our guests' disposal a free public parking in front of the hotel and an attended parking on the left side of the building.

Print Hotel Fact Sheet

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Hotel Highlights

Easy to reach from the Milan Linate Airport using our free shuttle bus, the hotel is perfect for your business travel with its 436 rooms, 15 meeting rooms and the ExpoPlaza with 2300 sqm space for events.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 53 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Not a Crowning experience


October 17, 2014

This would have to be the worst Crowne property I have ever stayed in.
Extremely poor check-in experience, poor food in the restaurant, had to send the Fruit salad back due to smell.
No airport shuttle service running.
Will not be staying here again

Posted byHotelStaff
October 21, 2014
Dear SteveCBX, Thank you for taking time to review our property. We are extremely concerned to read your disappointing experience with us and we are very sorry that your expectations were not met. We regret for the unhappy experience occurred upon your arrival at the hotel which as affected your impression and memories on us. As per your TripAdvisor's review we are glad you had a quiet and comfortable stay and that you appreciate our complimentary airport shuttle service, "one of the main reasons you chose to stay here". I also read your HeartBeat Survey and I would like to contact you privately to investigate more because we value our guests’ comments very highly. Regards
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October 15, 2014


Not satisfied with the service of the receptionist who checked us in. Booked this hotel bec it was advertised with its proximity to the airport, but not really that close. It was a 27Euros taxi ride from hotel to airport. Free shuttle is good only if you're in the "regular" hrs flight sched. otherwise, no service if you have early or late flight.
The room has smell, especially the bathroom, then, you can tell it's not clean.

Posted byHotelStaff
October 21, 2014
Dear KPSF, Thank you for taking the time to share your feedback. We regret and may understand that a taxi charge very far from the expectations would make anyone nervous making all the stay unpleasant. Crowne Plaza Milan Linate is conveniently located just 5 kms from Milan Linate Airport and easy to reach in just 15 minutes using our complimentary shuttle bus, running every day on time schedule (every 30 minutes) from 5.30am to 11pm. On Sunday the service starts from 6.30am and during the week-end there is a break from 10am to 6pm. Complimentary shuttle bus updated timetible is available in our facebook page. We apologize for the wrong perception received of not recognizing you as a valued guest and would like to assure you that all your notes and comments have been discussed with the departments involved during our internal meetings and appropriate actions taken. We sincerely hope to have the opportunity of having you back and in such a case meet your expectations and regain your confidence on us. Regards,
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Generally disappointing


October 14, 2014


- Weak shower pressure
- Relatively uncomfortable beds / pillows
- At times very bad in-room food
- One of the slowest internet connections ever encountered

Posted byHotelStaff
October 21, 2014
Dear jlbr87, Thank you for your feedback and for having stayed at Crowne Plaza Milan Linate. We do not aim to provide unhappy experiences to our guests and when this happen we regret for not meeting their expectations. We take it, as a great opportunity of improvement since our guests comments are of great importance to better serve you and our clients in the future. We would like to remind to our guests that our staff are always on hand to assist them in any way possible to improve their stays. We will check with our maintenance team to improve the shower pressure in our rooms. Let us express our regret reading about your disappointment for our Sleep Advantage program with new soft bedding, soft pillows, body-hugging duvet and coverlet. We would like to thank you too for giving us the opportunity to explain to our Guests that we offer two types of internet connections. The Standard Wi-Fi connection is complimentary for our IHG Rewards Club members and is recommended for browsing, Instant messaging, Voice-over-IP, Social media and Home banking. The Premium Wi-Fi connection is available for Videoconferencing, Multimedia, Gaming, VPN, Cloud services and Remote Access. The service is at a charge and the connection can be used within 12 months from the first activation. If you reserve a deluxe room you can join 3-hour premium wi-fi connection included in the room rate. We apologize for all the unintentional inconveniences and for the wrong perception received of not caring to your needs and would like to assure you that all your notes and comments have been discussed with the departments involved during our internal meetings and appropriate actions taken. I will contact you privately as per your request. We look forward to welcome you back in the future, and in such a case meet your expectations. Warmest regards,
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Very good


October 06, 2014


One minor thing: the person who received me at reception upon arrival was not really friendly. Helpful yes, but not really friendly.

Posted byHotelStaff
October 13, 2014
Dear Aapje, Thank you for staying with us and for your review. We take seriously your comment for the appropriate consideration and we apologize if you have not been felt appropriately assisted. In our opinion a much more "friendly and smiling" approach could have make the difference and would like to apologize for letting you down to your needs. We do care about our Client and hope you will give us another possibility to meet your expectations. Regards,
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