Rated 5.0 out of 5.0 by Ali511 Great service
I don't usually write reviews of hotels but I was really impressed by the staff during my last stay in Seattle. They really made an effort to make me feel welcome. The hotel is a bit pricey (along with the valet parking) but I felt very comfortable, clean and safe and the location was great. Good walking distance to shops, places to eat and attractions.
May 20, 2013
Rated 4.0 out of 5.0 by willydee outrageous parking fees
$44 to park overnight? ridiculous, absurd, unbelievable, highway robbery...
May 17, 2013
Rated 5.0 out of 5.0 by DDDD77 Very nice hotel !
The location was great and the rooms comfortable.
The fitness center served my fitness needs.
May 10, 2013
Rated 5.0 out of 5.0 by RonInColorado Relaxing Weekend Getaway -- Comfy Room & Friendly Staff w Minor Issues
Just a very relaxing weekend getaway last-minute kind of thing gotten through an opaque travel site -- but I'm one of those folks who knew ahead of time that the designated hotel would be the Crowne Plaza and booked as a result.
Check-in was a breeze and the assistant manager (cant remember her name, very friendly woman with blonde hair) was kind enough to give me a nice room on a higher floor. Staff also graciously gave me a slightly later checkout when my flight was delayed and also made a great late night food takeout recommendation within walking distance. Very comfy room and bed, nice touch with the mini-frig, and super view -- totally hit the spot.
In general on a scale from 1 to 10, this stay was a 9 -- easily -- but I did want to provide helpful and constructive feedback as well. On the logistics, the location was both a good and bad thing. Very central and close to First Hill/Cap Hill as well as Pikes and downtown. However, from a physical standpoint, the hotel is on a very steep hill so you should be prepared for/OK with the walking aspect.
Finally, as other reviewers have stated on various sites, something absolutely needs to be done about insulating rooms so that noise from neighboring rooms is better contained/muffled. I was in a room that had a connecting door and literally every word or laugh that the partying people in the adjoining room made I heard it -- same with housekeeping cleaning that room early in a morning when I was trying to sleep. Speaking of housekeeping, staff needs to be better trained to respect that a "do not disturb" sign absolutely means "do not disturb" -- I had the sign up (and called to state I didnt need housekeeping) one day and the housekeeper still felt the need to call me (and wake me up) to see if I needed housekeeping. Other similar quality hotels have the housekeeper place a standard note under a door (saying to contact if towels etc needed) or leave a voicemail (without calling to disturb).
May 5, 2013
Rated 3.0 out of 5.0 by LizzieVampy0206 Overnight only
The reception staff are very professional and nice and Room is clean, huge and comfortable, BUT the place is a bit noisy considering we are already in the 17th floor, plus the air conditioning unit is very noisy. The parking area capacity is small and outrageously price, overnight is almost $45. Overall stay is ok though, maybe get a room in a higher floors so that there is less noise from the traffic
May 2, 2013
Rated 4.0 out of 5.0 by ethan67 Return to Seattle
Always a great experience when traveling back to Seattle. Staff is welcoming and provides excellent service.
Thank you always for making my visits to Seattle relaxing.
April 29, 2013
Rated 5.0 out of 5.0 by randman Wonderful
Traveling through Seattle for just one night. The staff were great, the room nice, the view beautiful and the hospitality more than I could hope for. I hope I have to get up to Seattle more often so I can stay there.
April 28, 2013
Rated 5.0 out of 5.0 by JudiC Loved our stay!
We only stayed for one night as we were at a seminar - but we enjoyed ourselves immensely! The staff was wonderful! I especially LOVED the young lady who checked us in and the young man who waited on us at lunch! She called me by name each time I went to the desk and always had a huge smile on her face! ( I would love to steal her away to work in my office!)
There were a few issues with bathrooms on the 5th floor- but again, the staff did everything in their power to accomodate us!
The only con would be that the rooms don't seem to be insulated very well. Lots of noise being heard through the door- I'm assuming that is being addressed with the renovation. Additionally, maybe it was having lots of motorcross riders and baseball players staying at the hotel that made it a bit more noisy too!
I would definitely recommend the Crowne Plaza! Judi
April 25, 2013