Rated 4.3 out of 5 by 194
Rated 2.0 out of 5.0 by Bwhite Not Impressed!
For the amount of money they charged for my TINY room
Which was supposed to be a King Leisure Room was ridiculous! Room was VERY tiny, then they wanted to charge me $43 for parking in top if an over priced room. My husband ordered room
Service and the cheeseburger cost us $27 and the meat was raw in the middle. Overall not impressed and will not be returning. Auctuall thinking about writing a letter to ask for a refund or some sort!
December 6, 2013
Rated 3.0 out of 5.0 by Rina123 Noisy
Traffic noise quite loud on sixth floor. Heater was excessively noisy. Gym was very well appointed. Elevators did not require room card swipe to activate probably due to renovation works. Hotel restaurant was unable to accommodate 2 extra people for dinner although there were empty tables available. Excuse given-lack of serving staff. Advised to eat meal in bar but prices same as restaurant!
December 5, 2013
Rated 5.0 out of 5.0 by dmsbaa Thanksgiving Weekend
The staff, room, food, and bar area were all very nice. The location was perfect for walking to several great spots .
December 4, 2013
Rated 4.0 out of 5.0 by Qstar Overall good
I stay at IHG hotels at least 100/ year so trust this rating.
The hotel is in a great location. It is walking distance to shopping, space needle, pike place and other activities.
The front desk clerk was very patient and offered an immediate upgrade which was nice. however she did not have knowledge of any late night places to eat and there was no late concierge on staff. she suggest my wife and I fine in the hotel restaurant but they closed 10 min prior than the posted close time.
Several problems with the restaurant
The. Bartender continued to close early each night I was there.
The free breakfast for members is terrible.
I didn't think you could get bad coffee in WA but this was bad and the mini bagels and pancakes are the worst I've ever had.
Stay the night. But go out for breakfast.
December 4, 2013
Rated 5.0 out of 5.0 by dkeidt Excellent Hotel
Awesome as usual! I've stayed at this hotel several times. Staff are excellent, rooms are great, and the location is perfect for me. I will stay again and again many times.
December 1, 2013
Rated 5.0 out of 5.0 by Heather23juan Fabulous experience!
Staff continually went above and beyond! Anthony at the desk made us feel like royalty on our first visit to Seattle . Concierge set us up on a great tour into Canada! Loved every minute! Thank you thank you thank you!
November 27, 2013
Rated 5.0 out of 5.0 by 7238 Excellent Service
Everything was excellent! I would tell all my friends about this hotel! I would stay here again!
November 20, 2013
Rated 5.0 out of 5.0 by NH3Service Excellent Service from Check-In On
Service at this hotel was top notch. At check-in Magda was a great help and extremely courteous. She even put us in a perfect room. She was even nice enough to ask us the next morning how we liked the room and if we needed anything changed.
November 17, 2013