Rated 4.3 out of 5 by 190
Rated 5.0 out of 5.0 by dkeidt Excellent Hotel
Awesome as usual! I've stayed at this hotel several times. Staff are excellent, rooms are great, and the location is perfect for me. I will stay again and again many times.
December 1, 2013
Rated 5.0 out of 5.0 by Heather23juan Fabulous experience!
Staff continually went above and beyond! Anthony at the desk made us feel like royalty on our first visit to Seattle . Concierge set us up on a great tour into Canada! Loved every minute! Thank you thank you thank you!
November 27, 2013
Rated 5.0 out of 5.0 by 7238 Excellent Service
Everything was excellent! I would tell all my friends about this hotel! I would stay here again!
November 20, 2013
Rated 5.0 out of 5.0 by NH3Service Excellent Service from Check-In On
Service at this hotel was top notch. At check-in Magda was a great help and extremely courteous. She even put us in a perfect room. She was even nice enough to ask us the next morning how we liked the room and if we needed anything changed.
November 17, 2013
Rated 5.0 out of 5.0 by GoSeahawks Great room for the price.
I've always thought it was the best solid downtown hotel for the money.
November 14, 2013
Rated 5.0 out of 5.0 by Alisonrit great breakfast and evening snacks
Very nice, clean, short walk to the convention center
November 14, 2013
Rated 4.0 out of 5.0 by thenorthman Great view, Good Location
Being a platinum member here, my family and I were happy we were placed on the executive floor. The whole parking experience was a little confusing, as our rate we had prepaid for included parking, but the staff were very helpful. The view of downtown from the 33rd floor was spectacular. My little boy was amazed by the skyscrapers. The hotel is in a great location with an easy walk to the tourist areas. We were given a ticket to breakfast on the floor below us. My only complaint about our stay was the breakfast staff were frankly rude. We were enjoying the view with my 5 year old, and probably were not paying attention to the time. My husband had helped clear our table, and I was talking to my son about all the buildings. We were looking them up and discussing how old they were, their height, etc. My husband overheard some of staff discussing the amount of children there, what messes they made, etc. My son was not loud, screaming, or making a scene. We were sitting quietly talking about the buildings. If they had a problem with us enjoying the view, it would have been better to nicely ask us to leave the area rather than making rude comments about children behind our backs. Maybe they were more used to catering to the rich and elite than families. I'm not sure, but it put a sour note on my stay here, and it's unfortunate because my little boy commented on how much he liked the hotel.
The front desk staff were spectacular in their customer service and helpfulness.
November 13, 2013
Rated 5.0 out of 5.0 by WSM3 Great Stay - Again
Have stay here many time and every time the expectation is the same, good service, great facility and we always enjoy the friendly staff and how we are treated.
November 11, 2013