Crowne Plaza Suzhou

Hotel Front Desk: 86-512-67616688

Hotel Fax: 86-512-67612288

Hotel Email: SUZCHHRESER@IHG.COM

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Shanghai Hongqiao Airport (SHA)

- Distance from hotel: 49.71 MI/ 80 KM North East l

- By Car: Limo pick-up from Airport for a 1.2-hour drive directly to Hotel By High Speed Train: Board the Shanghai-Suzhou high-speed train at (SHA) Hongqiao Airport Train Station for the 30-minute train ride to Suzhou Railway Station. Pre-arranged limo pick-up or take a taxi for a 20-minute drive to Crowne Plaza Suzhou.

Shanghai Pudong International Airport (PVG)

- Distance from hotel: 99.42 MI/ 160 KM North East l

- Board the “Meglev Train” at PVG Train Station for 15-mins ride to LONGYANG ROAD Station. Change to Metro Line 2 for 1.5-hour ride straight to Hongqiao Airport Train Station (SHA) OR take a 35-min taxi directly to SHA Train Station. Then take the Shanghai-Suzhou high-speed train for a 30-mins train to Suzhou Railway Station. Pre-arrange limo pick-up or take a taxi for a 20-mins drive to Hotel.

Wuxi Shuofang Airport (WUX)

- Distance from hotel: 22.37 MI/ 36 KM North West l

- Drive along G42# highway, turn to Huning highway , east Suzhou hutong. Take the SIP (Suzhou Industrial Park) exit, drive along Xiandai avenue and turn right onto Xinggang street. The hotel is on the right.

Train
Suzhou Industrial Park Station

- Distance from hotel: 3.36 MI/ 5.4 KM North East

- Exit Suzhou Industrial Park Station into Zhihexilu Highway, turn into Linglong Street, the into Modern Avenue. At the traffic light, turn into Xinggang Street for another 250 metre, turn left into the entry road to Crowne Plaza Suzhou.

Subway

Dongfang zhimen Station123

- Distance from hotel: 0.37 MI/ 0.6 KM South West

- The subway station is within 10 minutes walk from Crowne Plaza Suzhou. On exiting the subway station (North Exit), turr right along Xinggang Road and walk for 300 metres to the entry road to the Hotel. The prominent "cruise liner" shape of the hotel is clearly visible so just follow the entry road for another 300 metres to the hotel entrance.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Parking space available to room and banquet guests free of charge. Indoor parking is on 2 levels in the hotel basement with convenient lifts to lobby level and Chinese restaurant.

Print Hotel Fact Sheet

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Hotel Highlights

Jutting out into Jinji Lake, the dramatic cruise ship design of Crowne Plaza Suzhou impresses. A luxurious maritime theme dominates the interiors, from inspirational lake views to nautical artwork in stylish guest rooms. This is the only hotel with an outdoor freeform pool, ideal for the long summer. Enjoy magnificent views of the lake over afternoon tea or evening BBQ on the outdoor terraces.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.6

based on 239 reviews
95%
Recommend This Property
Read All Reviews

Ratings Breakdown

239reviews

  • 5 Stars
    179
  • 4 Stars
    45
  • 3 Stars
    9
  • 2 Stars
    2
  • 1 Stars
    4

环境及硬件优秀,管理需改进

By

September 11, 2014

club

国内五星级酒店硬件都没话说,贵酒店与其它国内五星级酒店对比服务和管理也很优秀,但若与境外五星级酒店相比,管理与员工基础素质培训则还需要提高.

Posted byHotelStaff
September 19, 2014
尊敬的Mason723: 感谢您下榻苏州中茵皇冠假日酒店,并留下您的宝贵点评。 我们很荣幸,能得到您对酒店硬件设施和服务的认可。同时,您所提到的管理和员工培训问题,酒店管理层高度重视。欢迎您发送邮件至dekker.zhang@ihg.com,我们的房务总监张炜先生希望与您取得联系,了解您具体的意见和建议,以便我们能够不断优化和进步。 诚挚感谢您对我们工作的支持。我们期待再次为您奉上愉悦的入住体验! 李玥 市场传讯总监
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comfortable guestroom, cold swimming pool

By

September 11, 2014

club

Outdoor swimming pool is quite small. Both indoor and outdoor pool were cold. Kids got a cold after swimming.

The buffet seating were too close, not comfortable.
Food selection was limited.

Posted byHotelStaff
September 19, 2014
Dear Robert888, Thank you very much for your stay at Crowne Plaza Suzhou and sharing your experience with us. We are pleased to read that you liked our room, which has helped make your stay more comfortable. Your comments about the swimming pool water temperature and buffet restaurant are also highly appreciated. Our Indoor Swimming Pool is heated to an average temperature of 30 Celsius Degrees. Sun Seeker, the buffet restaurant, is going to finish renovation early next year. We look forward to the pleasure of welcoming you back with a more pleasant dining ambience. Thanks again for your stay and review. We hope to see you again soon. Leah Li Marketing and Communications Director
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床铺舒适,服务一流

By

September 09, 2014

club

不错的选择,就是价格有点小贵,还好公司安排的出差,房间整洁,特别是客房服务非常的好,床铺舒适,服务一流

Posted byHotelStaff
September 19, 2014
尊敬的jack668: 感谢您入住苏州中茵皇冠假日酒店,并抽空和我们分享您的体验。 非常高兴能得到您对酒店房间、设施、服务的称赞,我们感到倍受鼓舞。我们将继续为您提供高效的服务、洁净的空间和舒适的客房,让您享受更为优质的入住体验。欢迎您通过我们的官方网站www.crowneplaza.com预订房间,我们为您提供最优惠的房间价格。 再次感谢您的支持和点评,我们期待着您的再次光临。 李玥 市场传讯总监
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设施一流,服务周到

By

September 09, 2014

club

大堂所有服务人员都会有礼貌的和客户打招呼并询问解决客户需求,服务态度和方式都令人印象深刻。住宿方面,体验了一次免费升级,很不错,希望下次有机会体验酒店的餐饮和其他设施

Posted byHotelStaff
September 19, 2014
尊敬的帝国斜阳: 感谢下榻苏州中茵皇冠假日酒店,并和我们分享您的宝贵点评。 能得到您对酒店员工、服务、房间的认可和好评,我们深感荣幸。苏州中茵皇冠假日酒店位于美丽的金鸡湖畔,拥有六个特色餐厅和酒吧、设施齐备的健身房、室内外游泳池以及放松身心的水疗中心。欢迎您下次下榻酒店时,亲自体验这些一流的设施与服务。 再次感谢您的支持和点评,诚挚期待您的光临! 李玥 市场传讯总监
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