Crowne Plaza Hailing Island

Hotel Front Desk: 86-662-3868888

Hotel Fax: 86-662-3878888

Hotel Email: info@cphailing.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Guangzhou Baiyun International Airport (CAN)

- Distance from hotel: 189.52 MI/ 305 KM North East l

- Drive to the west direction into airport highway; Drive forward into Daguang highway; Enter S15 highway toward Yangjiang Port; Turn right into Luoyang Highway and drive into X593; Enter S277 at the 1st exit and drive towards Hailing direction; Turn right into S277; Drive on Haibin Rd and reach destination.

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- Car Parking Available

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Hotel Highlights

Located in the scenic Binhai seaside resort area, Crowne Plaza Hailing Island is the ideal place to enjoy the splendid landscapes of the city of Yangjiang. The hotel welcomes you to take in the surrounding beautiful skies and magnificent South China Sea as you successfully tend to all your business or leisure needs in southwestern Guangdong Province.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 81 reviews
91%
Recommend This Property
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Ratings Breakdown

81reviews

  • 5 Stars
    56
  • 4 Stars
    12
  • 3 Stars
    8
  • 2 Stars
    2
  • 1 Stars
    3

前台服务很贴心

By

avril 24, 2015

club

前台值班经理餐饮服务都很贴心 酒店环境面朝大海 让人心旷神怡 心胸开阔 很舒服 自驾还是很方便的 无论是度假 商务 该酒店都是首选

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服务太差!!

By

avril 23, 2015

platinumelite

订房资料错误!!
电话无人接!!!
会员无待遇!!!
空调出问题!!!
室内泳池的水太凉!!
除了环境不错外,没有其他任何可加分项!!!

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环境优美,体验浪漫,但清洁度一般。

By

avril 17, 2015

房间比较大,就是清洁还需加强哦~符合度假酒店的氛围,因为周边配套还非常不完善,希望酒店中餐厅用餐可以给予折扣。

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Good enviroment, spacious Room, poor maintenance, bad service

By

avril 15, 2015

club

When I checked-in, I told the lady at the front desk that I would like to settle my bill with visa card. She told me that I can only use a union pay card and she charged the deposit to my union pay card. . However, I was able to settle my bill with my visa card when I checked out (by another staff). As an international brand hotel, I am surprised that the staff failed to operate the card machine for visa transactions.

The handle of the faucet in the shower cubicle fell off when I turned on the water; the shower cubicle drain was blocked which has caused water flooding in the toilet. I switched to the bath tub, but found water leaking in the plastic tube of the bath tub which made the water flooding even worse.

When I and my wife returned to the room after breakfast on the next day, the room make up was completed; however, there was no refill of soap or shampoo.

We went to the front desk at 3pm to report the issues 2-4 above and left the hotel for some sightseeing. We returned to the hotel at 8pm and your front desk staff told us ALL issues have been resolved.

When I returned to the room, the balcony door was widely opened, small insects running on the floor, and there were mosquitos inside the room. The lids of the shower drain were removed (i.e they have resolved the the drain block by a quick and dirty way); however, the problem of the handle of the faucet still not fixed, water leaking in then bath tub persisted, no shampoo/soap has not added.

I went to the front desk again to complain AGAIN. Finally they sent a guy to my room after 15 minutes and the faucet handle and water leakage have been fixed within 10 minutes. I waited another 15 minutes to get my soap and shampoo.

I found this service of the hotel is not up to the standard of Crown Plaza. I hope that by providing this feedback, I could help improve IHG's level of service and prevent the same experience to occur for other guests.

Posted by CustomerCare
avril 23, 2015
Dear Guest, Thank you for taking the time to review our property. We are very disappointed to hear about your experience on your recent stay. Your concerns regarding the service and facilities have been documented as well as forwarded to hotel management team.We want to assure you that we will look into it and would love the opportunity to regain your faith and show you some of our improvements for your next stay. David Z
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