Note: IHG® Dining Rewards memberships will no longer be renewable from December 15, 2015. The program will remain unchanged to current members until 31 December, 2016.
A: IHG® Dining Rewards is an exclusive new programme offering generous benefits on dining and accommodation at participating IHG hotels. As a member, you also receive automatic Elite status in IHG® Rewards Club - the world’s largest hotel loyalty programme.
A: With IHG® Dining Rewards, you will enjoy the following benefits:
• Gold or Platinum Elite status in IHG® Rewards Club—the world’s largest hotel loyalty program (if you are already Gold Elite, you will be upgraded to Platinum Elite)
• One free night at any of IHG’s over 4,700 hotels worldwide
• 25% off our Best Flexible Rate on one stay at any participating hotel
• A generous e-voucher for dining and beverages at any participating restaurant
• 25% off dining and beverages at any participating restaurant
• 10% off Best Flexible, Advance Purchase & Advance Booking room rates
• Exclusive access to premium offers on dining and rooms at individual participating hotels
A: Your initial membership in IHG® Dining Rewards will be valid for 12 months from the day you join the programme.
A: No, members can currently redeem benefits across participating InterContinental®, Crowne Plaza®, Hotel Indigo®, Holiday Inn®, and Holiday Inn Resort® Hotels. To see list of participating hotels, click here.
A: Your membership card will be delivered to you within 4 weeks from joining the program. If your card does not arrive within this timeframe, please contact the IHG® Dining Rewards Service Centre by clicking here.
A: You can enjoy the majority of your benefits immediately upon receiving your confirmation email whilst waiting for your Membership Card to arrive. Simply present your confirmation email or membership card at participating restaurants and bars in order to receive your ongoing dining benefits.
A: You can currently redeem your benefits at a wide range of participating hotels. Later in 2014, you’ll be able to use your benefits at even more participating hotels across Asia, Australasia & the Middle East. Please visit www.ihg.com/diningrewards for the latest information on participating hotels and restaurants.
A: Upon logging on to the IHG® Dining Rewards website with your membership details, you will be able to confirm the status and expiration date of your free night e-certificate.
The status of your dining e-voucher and your 25% Off Best Flexible Rate room discount are not currently available online. To check on the availability of your dining e-voucher, please contact the IHG® Dining Rewards Service Centre by clicking here. The availability of your 25% Off Best Flexible Rate discount is based on the paper certificate that is included in your membership kit.
A: Please contact the IHG® Dining Rewards Service Centre by clicking here. Your replacement card will take approximately 4 weeks to arrive. In the meantime, if you still have your IHG® Rewards Club membership card or your temporary IHG® Dining Rewards membership card, you can temporarily use that card in order to continue enjoying your IHG® Dining Rewards benefits.
A: Unfortunately, no. Your benefits and membership card are both individual and not transferable. Members can only use the room benefits for their personal room and must be present in order to receive their dining benefits. However, you are welcome to bring up to 15 guests with you to enjoy your dining benefits.
A: Yes. Your free night benefit can be redeemed globally at any of IHG’s 4,700+ hotels.
A: To book your free night benefit, please log into your IHG®® Rewards Club account at www.ihgdiningrewards.com, go to the “My Account” section, and click on “Free Night Status”. You can also contact the IHG® Dining Rewards Service Centre by clicking here. Your free night is redeemable for a standard room (including tax) at any IHG hotel property globally.
A: Please log onto www.ihgdiningrewards.com and go to the “Participating Hotels & Offers” page. Then choose your preferred participating hotel, select the discount rate that you want to use, and book your room. You can also contact the IHG® Dining Rewards Service Centre by clicking here to book your stay.
A: Your dining benefits are available for use in almost all restaurants and bars in participating hotels. However, there are a few restaurants and bars, including those not owned and managed by the hotels, that do not offer the dining benefits. Also, the 25% off dining & beverage discount may not be available at some participating hotels during specified public holidays. Please visit www.ihg.com/diningrewards for the most up to date information on participating restaurants and what public holidays are excluded.
Your dining e-voucher is automatically pre-loaded onto your membership card when you join. To use your e-voucher, simply present your card in the participating restaurant or bar when you request the bill and tell your server that you would like to redeem your e-voucher. Please note that the value of the e-voucher varies depending on which participating country you redeem it in. The current values by country are: Australia – 50 AUD; Bahrain - 20BHD; Hong Kong – 500 HKD; Egypt – 400 EGP; Fiji – 85 FJD; Greater China – 398 RMB ; New Zealand – 55 NZD; Jordan- 40JOD; Saudi Arabia - 200 SAR; Singapore – 70 SGD; United Arab Emirates – 200AED; and Vanuatu –4,400 VUV.
A: Your dining benefits are available for use in almost all restaurants and bars in participating hotels. However, there are a few restaurants and bars, including those not owned and managed by the hotels, that do not offer the dining benefits.
Also, at the discretion of individual Participating Hotels, the 25% Off Dining & Beverage Discount may not be available during major public holidays including, but not limited the below. For additional information please contact the hotel outlet directly.
Australasia - Christmas Eve, Christmas Day, New Year's Eve, Melbourne Cup Day and Australia Day
Middle East - Valentine's Day, Christmas Eve, Christmas Day, New Year's Eve, Ramadan and Eid al-Fitr
Greater China - Christmas Eve, New Year's Eve and Chinese New Year
Singapore - Eve of Public Holidays, Public Holidays, Special occasions like Father's Day, Mother's Day and Valentine's Day
Indonesia (Batam) - Eve of Public Holidays, Public Holidays, Chinese New Year (3 days) and special occasions like Father's Day, Mother's Day, Valentine's Day, 1 month for Ramadan break fast dinner promotion except a la carte menu and first 2 days and of Eid-al-Fitri.
A: IHG® Rewards Club is the world’s largest hotel loyalty programme, backed by IHG’s nine trusted brands in more than 100 countries and territories worldwide. As a member, you can easily earn and redeem points. You’ll also enjoy no blackout dates for Reward Nights and the ability to use points to book a room virtually anywhere, even at competitors’ hotels.
For a complete list of benefits and rewards, please click here.
A: Yes, absolutely. A non-IHG® Rewards Club member who purchases the programme will automatically be enrolled in IHG® Rewards Club and will be instantly upgraded to Gold Elite status. For a complete list of benefits and rewards, please click here.
A: When you join IHG® Dining Rewards you will automatically receive a one-level status upgrade in IHG® Rewards Club. Please note, Spire Elite is excluded. If you are currently a Club member, you would be automatically upgraded to Gold Elite; and if you are already a Gold Elite member, you will be instantly upgraded to Platinum Elite. A non-IHG® Rewards Club member who joins IHG® Dining Rewards will automatically be enrolled in IHG® Rewards Club and be upgraded to Gold Elite. Please see ihgrewardsclub.com for more details on the benefits of Elite Status and full Terms and Conditions.
A: No, your new card will be for both IHG® Dining Rewards & IHG® Rewards Club. It is a joint membership card, which enables you to enjoy all the benefits of both programmes, including earning points for your stays at over 4,700 IHG hotels worldwide.
A: Yes, in some cases. If you are staying in a participating IHG hotel and charge your bill to your room, you will typically be eligible to earn points on your dining purchase. However, if you are not staying at the hotel or if you choose to pay your bill directly in the restaurant, you would not earn points. Please see the IHG® Rewards Club website for full Terms and Conditions.