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Rated 3.8 out of 5 by 89 reviewers.
Rated 5.0 out of 5.0 by holiady inn west augusta this hottel has always been a great place to stay. i send all of my partners there when in augusta July 17, 2014
Rated 4.0 out of 5.0 by Breakfast was not on point the service during breakfast was slow. The staff was very good in trying to meet my needs but i assume the people cooking the food was slow and messed my order after i was waiting more than 15minutes for it to come out. and it took awhile for the tables to be clean when people were coming in to sit and eat. the staff helping us and serving us was polite and they removed the pancake order from my bill when i asked them to when the pancakes came out undercooked July 16, 2014
Rated 4.0 out of 5.0 by Friendly staff The staff was friendly and the hotel is well lit to make you feel safe when arriving in the evening. July 15, 2014
Rated 4.0 out of 5.0 by Appearance of Hotel great I wasn't recognized as a "Priority Club" member. The room was fine. The restaurant above average for Holiday Inn. July 14, 2014
Rated 1.0 out of 5.0 by Watch your wallet!! Made reservations at one rate, checked in and being charged a different rate. Called IHG care and negotiated yet another rate! Checked out and paid yet another rate. Called IHG once again and promised a response in 48 hours, we are now approaching 96 hours and no response. Very disappointing as I have stayed here since it opened. NEVER AGAIN. July 7, 2014
Rated 4.0 out of 5.0 by Great hotel Carpeting in the halls appeared dirty, but my room was clean. Overall, I'll be back! June 27, 2014
Rated 5.0 out of 5.0 by Very nice place to stay This was a great place to stay. The bed was comfortable, the pillows were great, and the staff was friendly and helpful with anything needed. I would stay here again. June 26, 2014
Rated 4.0 out of 5.0 by Better than most - Great beds Hotel was nice and clean. Room was well decorated. Beds were very comfortable. Pool was broke. Front desk staff very attentive but restaurant staff was was not. June 24, 2014
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