Rated 3.8 out of 5 by 89
Rated 5.0 out of 5.0 by TCB51 holiady inn west augusta
this hottel has always been a great place to stay. i send all of my partners there when in augusta
July 17, 2014
Rated 4.0 out of 5.0 by Kel69 Breakfast was not on point
the service during breakfast was slow. The staff was very good in trying to meet my needs but i assume the people cooking the food was slow and messed my order after i was waiting more than 15minutes for it to come out. and it took awhile for the tables to be clean when people were coming in to sit and eat.
the staff helping us and serving us was polite and they removed the pancake order from my bill when i asked them to when the pancakes came out undercooked
July 16, 2014
Rated 4.0 out of 5.0 by ztagirl Friendly staff
The staff was friendly and the hotel is well lit to make you feel safe when arriving in the evening.
July 15, 2014
Rated 4.0 out of 5.0 by DOCMom Appearance of Hotel great
I wasn't recognized as a "Priority Club" member.
The room was fine.
The restaurant above average for Holiday Inn.
July 14, 2014
Rated 1.0 out of 5.0 by djadt Watch your wallet!!
Made reservations at one rate, checked in and being charged a different rate. Called IHG care and negotiated yet another rate! Checked out and paid yet another rate. Called IHG once again and promised a response in 48 hours, we are now approaching 96 hours and no response. Very disappointing as I have stayed here since it opened. NEVER AGAIN.
July 7, 2014
Rated 4.0 out of 5.0 by bssb Great hotel
Carpeting in the halls appeared dirty, but my room was clean. Overall, I'll be back!
June 27, 2014
Rated 5.0 out of 5.0 by dayna111 Very nice place to stay
This was a great place to stay. The bed was comfortable, the pillows were great, and the staff was friendly and helpful with anything needed. I would stay here again.
June 26, 2014
Rated 4.0 out of 5.0 by PickyMomof2 Better than most - Great beds
Hotel was nice and clean. Room was well decorated. Beds were very comfortable. Pool was broke. Front desk staff very attentive but restaurant staff was was not.
June 24, 2014