Rated 3.8 out of 5 by 92
Rated 5.0 out of 5.0 by Sean C. Always dependable and clean
I stay in the Augusta area frequently for work. The only time I do not stay here is when there are no rooms available. The staff and accommodations are top notch. Always my first choice.
August 15, 2014
Rated 4.0 out of 5.0 by MOnique M Clean rooms and great service
The service, rooms and dining were great. Only con is the carpet on the room floor halls and elevators should be changed.
August 3, 2014
Rated 5.0 out of 5.0 by Jimmy007 Comfy and quiet
I travel extensively for work and must say this hotel is in my top ten for comfort and quietness, the desk staff was very friendly, the bar/breakfast staff were great and I slept so good on the pillow I used that night, I asked if I could buy it. I sleep much better now...
July 28, 2014
Rated 5.0 out of 5.0 by TCB51 holiady inn west augusta
this hottel has always been a great place to stay. i send all of my partners there when in augusta
July 17, 2014
Rated 4.0 out of 5.0 by Kel69 Breakfast was not on point
the service during breakfast was slow. The staff was very good in trying to meet my needs but i assume the people cooking the food was slow and messed my order after i was waiting more than 15minutes for it to come out. and it took awhile for the tables to be clean when people were coming in to sit and eat.
the staff helping us and serving us was polite and they removed the pancake order from my bill when i asked them to when the pancakes came out undercooked
July 16, 2014
Rated 4.0 out of 5.0 by ztagirl Friendly staff
The staff was friendly and the hotel is well lit to make you feel safe when arriving in the evening.
July 15, 2014
Rated 4.0 out of 5.0 by DOCMom Appearance of Hotel great
I wasn't recognized as a "Priority Club" member.
The room was fine.
The restaurant above average for Holiday Inn.
July 14, 2014
Rated 1.0 out of 5.0 by djadt Watch your wallet!!
Made reservations at one rate, checked in and being charged a different rate. Called IHG care and negotiated yet another rate! Checked out and paid yet another rate. Called IHG once again and promised a response in 48 hours, we are now approaching 96 hours and no response. Very disappointing as I have stayed here since it opened. NEVER AGAIN.
July 7, 2014