Rated 4.1 out of 5 by 200
Rated 5.0 out of 5.0 by beejy85 Clean, updated, and affordable
This is my hotel of choice when I am in the Augusta, GA area. It's central to many of the areas I visit, and the amenities are worthwhile.
August 24, 2015
Rated 5.0 out of 5.0 by tiesta Mrs
very good service good people good staff
good location good parking
August 22, 2015
Rated 5.0 out of 5.0 by Red56 Secure and comfortable!
The best hotel! Comfortable, feel safe, good breakfast, great indoor pool, friendly staff! You will not be sorry you stayed here!! Have stayed many times!!
August 7, 2015
Rated 1.0 out of 5.0 by hr@fge internet not delivered as promised
you advertise free internet access.
on 7/31 internet not working in your business center. front desk person said he would reboot & that did not help
on 8/1 internet not working again and front desk staff of april & nekia said it was ' intermittent '. they needed to put a ' not working ' sign on business center.
they refused to make an adjustment on the bill & referred me to asst manager debra patridge instead.
you need to be honest about the service you supply. internet is not one you supply at this location based on this experience.
August 3, 2015
Rated 3.0 out of 5.0 by tdobber Can't sleep in a warm room.
The number one thing a hotel should do is provide a good night's sleep. I cannot sleep in a warm room and the room I was in stayed warm all night. It was too late and bothersome to switch rooms by the time I got back to the hotel. Everything else was fine.
July 31, 2015
Rated 2.0 out of 5.0 by ClintandJennifer 10 nights at The Holiday Inn Express.
The vending machines on every floor were out of comission. The washing machine on our floor was out of comission and there was not a dryer in the entire hotel. 3 nights in a row of repeated calls to the front desk begging for the neighboring room to quiet down, ranging from midnight to 4am. The basketball team in the adjacent room was loud and running around on the floor. It was the worst hotel experience I have ever had. They had one handicap accessible room so they could not move us and apparently they couldn't move the basketball boys or maybe ask them to leave. I am so disappointed and if my husband hadn't booked a 10 day stay we would have left.
July 26, 2015
Rated 5.0 out of 5.0 by RinggoldS Amazing Service Great Rest
Very busy week with lots of teams in hotel. We stay every year this same time. Beds and pillows are top quality. Breakfast is wonderful and free. Staff busy but didn't great job keeping up. April at front desk has been here last three years when we stay and she is amazing handling every thing that comes her way. Seems like she works all the time. Thank you young lady for making our stay a enjoyable one. See you for sure next year.
July 25, 2015
Rated 2.0 out of 5.0 by etwins do not recommend
The beds are really confortable, the location is good if you travel by car and parking.
The hotel was very busy, so the breakfast buffet was almost empty. No forks, knives available. There was only one employee to take care of everything. Housekeeping forgot to leave enough towes (only 2 for 4 people) and no floor towel. One of the only 2 had big brown stains on it (dirty towel).
July 14, 2015