Rated 3.7 out of 5 by 52
Rated 3.0 out of 5.0 by Travel Biz Business Travel
I have stayed at this hotel twice in the last few months. It's in a convenient location, just off of I-55. The hotel is a nice new facility. Very clean and comfortable. The only problem I have is with the bar / restaurant. Both times I have visited, the bar was out of several premium brands of beer such as Budweiser, Bud Light, Coors Light. It seems to me like these popular brands should be stocked at all times. Also other customers had trouble getting certain call drinks. The bartender looked thoroughly confused about which brands he had and didn't have. Also, it took 45 minutes to get a salad. Way too long. Get this issue addressed and you will have a very nice hotel.
September 24, 2014
Rated 2.0 out of 5.0 by Ace0531 Beautiful facility but terrible staff
We paid for breakast tickets we had to ask for, we waited an hour and a half for food and had to listen to the food manager yell at everyone about service and being overworked. It was outrageously expensive for a holiday inn, the room was not cleaned well and we will not be staying there again
September 17, 2014
Rated 5.0 out of 5.0 Well appointed and peaceful
Very clean, neat and comfortable place to stay. Staff was very polite and personable. Great to have a full service restaurant in the hotel. Great food and coffee in Kem's. This may become a regular stop on our trips to Lexington, KY. Thank you for good meals and a good nights sleep. Oh, and there was great parking for our horse trailer without any grief from management or neighbors.
September 10, 2014