Rated 4.2 out of 5 by 67
Rated 5.0 out of 5.0 by ItsSimonToo Romantic Getaway
Right in the city centre. This hotel has highly professional, exceedingly helpful & friendly staff.
I turned up early, which I often do, by prearrangement, (though on this occasion, I had forgotten to ask for that facility). But all the same, was allowed to wait in the restaurant, on the fourth floor, while my room was cleaned.
The hotel has a bright modern feel & a prime location. Although set above the Gentling club, I have stayed at this hotel often & never had a problem with noise from outside.
This is my favourite hotel.
Parking is a bit of a faff, as there is no onsite parking, you have to use the shopping centre carpark, But ths is only about 50 yards away. Although, being disabled, the walk back up the slight slope to the carpark is a bit of a challenge, with a couple of bags & a laptop.
The food in the hotel is very good & the portion sizes generous
February 26, 2014
Rated 5.0 out of 5.0 by Niamhms23 Great stay!
Spacious room with great view of the river Derwent and nearby Brewery Tap pub. Really enjoyed my two night stay in Derby. Will definitely return.
February 23, 2014
Rated 3.0 out of 5.0 by Michelle144 Car park directions misleading resulting in paying double the advertised rate
The hotel is ok and handily located to the shops and bars but my view of the hotel is tainted by the car parking experience. We used the postcode given on this website and parked in the Westfield centre. It was only on checking out two days later that we were told we had parked in the wrong car park and our ticket couldn't be validated. We paid £30 for a weekends parking instead of the quoted £14. Emailed the hotel two days ago to complain and not received a response. It doesn't take much to update a website and put clear instructions on there especially given the other reviews I have now seen on here which criticise the parking. It would also be nice if the reception team confirmed with you on check in that you had parked in the right place.
February 19, 2014