Rated 4.0 out of 5 by 479
Rated 5.0 out of 5.0 by Carnie Friend Great service and good room
The Holiday Inn Des Moines Dtwn--Mercy Area has improved since my last stay. The staff was extremely friendly and helpful, taking time for all guests and being sure to try to accommodate the many requests. The room was good with reliable internet service. I stayed in a Junior Suite, which was great for a longer stay. I had lots of room and didn't have the traditional hotel look. The hotel does have a restaurant with ok food. Not something to write home about but, if you didn't want to leave the hotel, it was there and most things were reasonably priced. I would eat there again, but, as I stated, it was good food but not necessarily great food. The bathroom was clean, but for the size and condition of the main part of the room, it was small, hard to manuever, and dated.
February 6, 2016
Rated 5.0 out of 5.0 by Moscato Great Friendly Service
From the time of arrival to departure, this facility has an excellent track record of service and accomodations. I stay here frequently and have always been completely satisfied.
February 5, 2016
Rated 5.0 out of 5.0 by minnesnowta3 Comfortable Beds, Able to Relax!
A great overnight stay in the Des Moines area. We were in town for a RAGBRAI event and found the Holiday Inn to be close to the venue and nearby attractions. The beds were very comfortable and the options to have both soft and firm pillows was great. (Talking about pillows may seem funny, but having good pillows makes a huge difference in sleep quality, at least for us.)
We did not use any of the amenities at the hotel since we were out and about for the majority of our overnight stay, but the bar and restaurant were both very busy whenever we walked by.
We would definitely select this hotel in the future when visiting downtown Des Moines!
February 3, 2016