 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property
Overall Experience 4.1
82%
Recommend This Property
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Great place to stay!
ByPerryNP
September 30, 2016
Facility was clean, comfortable and friendly. I would recommend this hotel to others and I would stay there again.
Nice Hotel for over night stay
Bywillisa
September 26, 2016
The hotel and room was very nice and comfortable. A little noisy right next to the hospital but not bad. The food/lounge has a lot to be desired. Only two people working and had to eat dinner in the lounge as the restaurant was closed. Food was OK and the waitress was doing the best she could. She was very nice but way over worked. For the price there should have been a breakfast buffet included. The food was cold or marginally warm. I would say that was the biggest disappointment for my hotel stay. If you are going to keep your restaurant closed don't advertise it as part of the hotel.
Great Staff, Great City
ByExtreme Soccer Mom
September 21, 2016
The living space in our room seemed to be recently renovated, but the restroom not so much... The staff opened the bar early so our soccer team could watch the Husker football game on the TVs together, and we really appreciated the space to gather and cheer! My 14-year-old daughter and her teammates walked to Zombie Burger for dinner, but the return walk felt intimidating in the dark in an unfamiliar city. The hotel shuttle van was just the ticket to get everyone back safely together!
comfortable bed and room,attentive staff
Bymayor01
September 21, 2016
I would like to see them have a back-up to the direct tv service one of the nights of my stay a storm passed thru and we did not have tv for about 3-4 hours. Other than that we had an enjoyable stay.
All around great service!
ByMickey G
September 09, 2016
We stayed 2 nights at this hotel. There was a wedding/party in the Tower both nights. We saw people from those parties, however there was no noise or wait for the elevator even though there were many more people in the hotel those evenings. The breakfast and staff at Genevieve's were AWESOME!
Very nice hotel
ByLisa Iowa
September 01, 2016
Great hotel! Convenient location for my travel needs (State Fair volunteering) Was acknowledged for my Platinum status and was upgraded to a three room suite! Couldn't have been happier with the accomodations.
Excellent staff
ByBaby John
August 31, 2016
Typical Iowa hospitality. Excellent staff and restaurant personnel.
Clean room
ByFanbelt
August 29, 2016
My room was clean and everything was convenient. I was right across from the elevator.
Staff are Great
Bybetterthanideserve
August 29, 2016
I plan on returning. As long my room is ready and it is not so hot outside since the ac does not keep up with the times.
Holiday Inn Des Moines - Mercy Area
ByPendarvis
August 28, 2016
The beds are very comfortable. We were on the freeway side but our white noise machine effectively cancelled the noise which wasn't excessive. Everything was clean and orderly, The fitness center has a variety of machines and the pool is great.
Quiet
ByHorseman99
August 26, 2016
Room was great - AC could have been colder but it was still comfortable. The design of the placement of the swimming pool has you walking through the lobby past the bar in your bathing attire.
Nice hotel but.....
By1967jeff
August 05, 2016
Get a room that doesn't front the freeway (it's noisy).