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Rated 3.9 out of 5 by 295 reviewers.
Rated 4.0 out of 5.0 by Great Service and Friendly Staff Staff was very friendly and helpful, Food was very tasty. Enjoyed my stay. February 23, 2015
Rated 5.0 out of 5.0 by Clean room and excellent in-house restaurant! This Holiday Inn-Mercy Campus in Des Moines (Iowa) was recently updated and it showed. Everything was very clean and fresh. The in-house restaurant was tremendous with delicious food, nice menu selection and attentive Wait Staff. The Room Service for Dinner from the site restaurant was a nice break after traveling. Wished the television would have been better. The t.v. signal kept going out sporadically throughout the stay. February 21, 2015
Rated 5.0 out of 5.0 by Great Stay Friendly staff and updated look and feel to the hotel. Would definitely recommend. February 19, 2015
Rated 5.0 out of 5.0 by comfy bed nice hotel staff was friendly food was excellent wish they had more options February 18, 2015
Rated 5.0 out of 5.0 by Business Traveler I stay at this location quite often for business. They have a friendly staff and a good restaurant. I am able to work peacefully in my room when needed. February 16, 2015
Rated 5.0 out of 5.0 by Great place to stay for a concert. Shuttle for concert was great. Very comfortable room and great food. Drinks were also excellent. Overall experience was wonderful. February 15, 2015
Rated 4.0 out of 5.0 by great convenience near the hospital! Having to travel for a sick family member isn't fun, but a hotel so near the hospital is a great convenience, especially since they offer a Mercy rate! The hotel was comfortable, the beds/pillows were nice. The bar and staff were great, and the food good. The complimentary shuttle to/from the hospital was a godsend; the airport shuttle is a great convenience as well, but make sure that you confirm the hours that they run! I would've been calling a cab at midnight if the desk clerk had chosen not to honor what I was told earlier in the day. Overall, a good experience--no big complaints! February 14, 2015
Rated 3.0 out of 5.0 by Great new Bar Area and close to Convention Center We have stayed here several times over the last 10 years. The current improvements that are being done were greatly needed and have made the lobby and bar area much more appealing. The service for the bar area needs to be improved to match the ambiance. The housekeeping and restaurant service are friendly and really nice. That is one of the reasons we will continue to come back. Even though the hotel is going through remodeling we did not hear any construction noise at night and very minimal during the day. This part did not impact our stay at all, which we were very grateful! February 14, 2015
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