 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property
Overall Experience 4.2
85%
Recommend This Property
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Open Gallery
Excellent Hotel Service, Quality and value
Bytommy
March 28, 2022
The staff is always very welcoming and abiliging.
The value is probably one of the best in downtown Des Moines.
Great service
ByChip
December 16, 2021
Staff very helpful ,room was nice and clean ,would recommend
Online Check-in Handled Well
ByShepardty50
December 15, 2021
I was pleasantly surprised with the way the staff handled my online check in. When I arrived my key and my room were there waiting for me.
Nice view and location
ByNotProvided
December 04, 2021
The view was nice and room was clean. Rooms were dated and in need of updating though.
Average at best
ByDance Coach
December 03, 2021
Rooms were terribly hot, 79-degrees at check in and after turning down the heat was still 75 degrees 8 hours later.
The cost of breakfast is terrible.
Friends stay
ByVanya
November 30, 2021
My friends stayed here and we all had a really good time
Clean room - bad food service
ByAnn R
November 30, 2021
The front desk staff when we checked in was great. Room was clean and comfortable. Food service was very poor. Kitchen did not open at posted time - hour late as the cook did not show up. This happened both at dinner and breakfast. No free breakfast on site. Food was good when we finally got it. Coffee had run out at the front desk at 8:00 am in the morning had to search out coffee and wait for it. Front desk staff in the morning was not friendly.
Great location
ByWmjtl
November 29, 2021
Great location and free parking
Not great-room temp control, windows old and howls, rarely saw staff members, bed was not comfortable
Awesome clean and restful stay
ByWhiplash881
November 23, 2021
This was one of the best Holiday Inn stays ever. Close to downtown for a fun night out.
Hospital stay
ByJulie
November 22, 2021
I am not a seasoned driver and when we found out that my husband had to have major surgery, we immediately booked rooms for two nights. Unexpectedly we needed a third night and the staff was very cordial in granting that request. They even offered to have the maintenance man take me to the hospital had I needed that service. With the Covid situation, I felt very safe.
Always perfect!
ByLonniesurveyor
November 22, 2021
Love staying here. Handy in and out, close to downtown. The shuttle service rocks!
excellent motel
ByDiana
November 20, 2021
This establishment is very convenient to Mercy Hospital. I wish they had a special program for short term visits just to sleep, no amenities. They did give me a discount for this visit, but was still pricey under the circumstances. The staff was excellent, the room was excellent, but I only got to enjoy it for a few hours.