Rated 4.4 out of 5 by 426
Rated 5.0 out of 5.0 by Solman1000 Great service and Comfortable
I stayed with my family of 4 for one night. The room was excellent and clean. My son has some allergies and the restaurant staff were very helpful in providing the ingredients for any food they provided. All the staff were very friendly and attentive. My kids loved the pool and all the common parts were very clean too. The parking was right in front of the hotel entrance and I would recommend this hotel greatly.
September 30, 2015
Rated 3.0 out of 5.0 by Falcon29 Great Staff, But VERY Tired Hotel
Not sure how old the Hotel actually is, but looks VERY tired and in need of a lot of TLC, especially the rooms. They could also benefit from being ventilated between times of occupation to remove stale odours.
Restaurant looks more like a Works Canteen and in need of some major overhaul work. Desperately in need of brightening up to make it appealing, table cloths, better lighting, better ventilation/heating system that actually senses the real temperature, better, brighter uniforms for the Staff (the current ones are Depressing).
Baffled about Reward Club recognition, after having to produce Membership Card, only to be told that Ambassadors only recognised as Elite Level!!!!
The one saving grace, the Staff. From Check In to Check Out, the entire Team were Great, now they need a Great Hotel to work in!
September 29, 2015
Rated 4.0 out of 5.0 by Marius_F Excellent staff
Sarah, you are very professional and all personnel that are working in lobby/front desk are well proficiency.
Thinking about to find a solution in order to exchange money (ex. from euro to pounds), easily, not to go in ASDA, SUPERSTORE... you know...
Thank you again!
Excellent services, great job!!!!!!!!!!!!!
September 28, 2015