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Rated 4.0 out of 5 by 211 reviewers.
Rated 5.0 out of 5.0 by Comfortable Room and great service Thoroughly enjoyed breakfast and happy hour service. Kathy was a friendly and welcoming host. Front desk accommodated need for toothbrush and was welcoming and friendly. Room was clean and well maintained throughout the stay. Location of hotel is near great places to eat. November 23, 2014
Rated 4.0 out of 5.0 by Nice hotel for business trip Overall stay was above average. Rooms were comfortable and hotel restaurant was convenient. Friendly, personable staff at the front desk upon check-in. November 21, 2014
Rated 3.0 out of 5.0 by Ok but Don't wate money on executive rooms The hotel is average and in a bad spot with all the construction going on which of course is not their fault. The executive lounge is one of the worst of all the Holiday Inn Chains I have stayed in around the world with the Holiday Inn Downtown Shanghai being the best. At this one only 1 hot food item and a policy of only two glasses of cheap wine or 2 beers and no liquor. A lot of people like myself book the executive level for the added perks and this one falls short. On this basis and policy alone I would not stay at this hotel again. It is a shame as overall it is a good hotel and great staff at the desk and restaurant. If you don't book the executive level and expect a better level of service and amenities I suppose it is your average Holiday Inn but a bit over priced in my view. November 21, 2014
Rated 3.0 out of 5.0 Promises not fulfilled. Like my previous stay, when I wasn't given a king sized bed I specified, this last visit will be my last to any IHG affiliated hotel. For this stay, I was assured and promised by the front desk clerk, that although I received a best flexible rate room price, I will still indeed receive reward points. However that was not the case. It is very unsatisfying that after 10 plus nights i have stayed at this hotel, I only have 5,500 points, and to be considered to redeem points a minimum of 10 thousand points is required. I don't sense any reason for this promotion to be in effect if it will take so much to get something in return. November 20, 2014
Rated 5.0 out of 5.0 by Business stay Hotel was clean. Staff was professional, friendly and helpful. Located very convenient to my place of meeting. November 15, 2014
Rated 5.0 out of 5.0 by staff friendliness the Management and Catering staff were outstanding, adapting to our various changes cheerfully and efficiently. . Management staff November 13, 2014
Rated 5.0 out of 5.0 by Great Overall Experience Great amount of space, comfortable beds and amazing service. My wife slept like a baby and requested I make Holday Inn our primary hotel to use from now on! November 12, 2014
Rated 5.0 out of 5.0 by Good location, Clean Confortable. Close to where we wanted to be. Nice bed, clean room, friendly staff. Would recommend. November 12, 2014
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