English
Louisville East - Hurstbourne
Book online or call:
1 888 233 0367
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Hotel Contact Information
Hotel Front Desk: 1-502-4262600
Hotel Fax: 1-502-4231605
Hotel Fax: 1-502-4231605
Rated 3.4 out of 5 by 27
reviewers.
Rated 3.0 out of 5.0 by Boo2some Use to be one of my favorites
This hotel is generally where we stay when we go home to visit. However, we happened to be there the same weekend has a group of Archers from I assume around the country were in some sort of compitition. Teens and kids EVERYWHERE, so you know what that means...talking LOUD in the hall as though they were the only ones in the hotel, running up and down the halls. This was not our best visit, and it makes me want to consider another hotel.
May 15, 2013
Rated 2.0 out of 5.0 by bballfamily Horrible cleaning staff
My son threw up in our room and it took 5 hours for us to get new bedding and supplies to clean up the room. GROSS. And then when they changed the bedding the sheets had holes in them.
April 16, 2013
Rated 5.0 out of 5.0 by bolo44 RESTURANT
i had the special and it was the best ribeye i have ever had. the chef there is the best.
April 16, 2013
Rated 1.0 out of 5.0 by JBrady4 Dirty and Trashy
First room was dirty and not fully cleaned - got switched to another room that smelled like cigarettes and had a broken sleeper sofa with a stained mattress pad. Hotel had trash everywhere...in the elevators, on top of EMPTY vending machines, in the halls, etc. No towels at the pool so we had to use room towels and then request more. Glass and windows throughout the hotel and on elevator were filthy. Finally, beds were as hard as a brick and breakfast was old and nasty. Not a good experience.
April 12, 2013
Rated 5.0 out of 5.0 by Doc55 Food and Beverage: To receive and excellent rating, the bar would have to open somewhat earlier. Staff would need more vigilance.
Value: Due to the age of the property, there are some idiosyncracies that need to be corrected, such as the door taking quite some time to open after repeatedly using the card reader. That's frustating.
April 6, 2013
Rated 3.0 out of 5.0 by rjwatts Seen Better Days
Holiday Inn needs to invest some capital in this older building. My wife loved her room service the first morning! However when she placed an order the next day, they never showed! Also closed room service early rather then staying open the hours noted in the room booklets. I stay weekly in Holiday Inns so I'm not knocking it but it is a far cry from service at the other facilities.
March 22, 2013
Rated 3.0 out of 5.0 by Janet25 Mrs.
Our room had NOT been vacuumed thoroughly nor had the pillow covers been changed recently; bathroom door had a fish punch through it, check Room #139. I have stayed there for the last 11 years; but it is really looking rough now~! Staff is most friendly and congenial and willing to help, but room and cleanliness leave a lot to be desired, sorry but true.
March 21, 2013
Rated 4.0 out of 5.0 by hotelguest2 Nice room, good housekeeping, pet friendly (really)
The hotel had nice rooms and housekeeping did a great job. Service in the restaurant was slow and not overly friendly, but food was pretty good. Pet fee was kind of high but the staff was animal friendly and that was worth the fee to us. Grounds were nicely maintained. We would stay here again.
March 21, 2013
