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Rated 3.8 out of 5 by 241 reviewers.
Rated 4.0 out of 5.0 by Requested roll-away bed exceeded expectations Wonderful stay. Enjoyed hot tub and swimming pool with our family. The hotel reservations were very accommodating when we needed to change our original request. A different room was set up and the hotel supplied a fine-quality roll-away bed. January 21, 2015
Rated 4.0 out of 5.0 by Exceptionally friendly and helpful front desk staff! This was an older motel that is currently undergoing renovations. It is noisy during the day. However, the room was large. Because of this, the couch was too far away from the TV for comfortable watching. However, the bed was comfortable. Temperature was hard to regulate. It stayed hot until we turned the air conditioner on. Temps outside were in the 30's and 40's....so unusual. The food in the restaurant was a nice surprise. Very good salads. The pool and hot tub were wonderful. Clean and spacious! The best thing about our stay was the front desk staff. Very professional, knowledgable and friendly. As were the servers in the restaurant. What a difference a smile can make! I would definitely stay here again. Also, convenient to everything Louisville has to offer. January 18, 2015
Rated 3.0 out of 5.0 by Friendly Stayed while they were renovating. Really enjoyed the stay and the staff was friendly. Tara was very helpful and friendly. The only downside it's that it's an older building. January 13, 2015
Rated 5.0 out of 5.0 by Great place This place has always taken care of our family, and this is always our first choice in the Louisville area. January 1, 2015
Rated 4.0 out of 5.0 by Nice Hotel Great staff A few issues with TV's and a couple things not working but over all not a bad hotel. December 30, 2014
Rated 5.0 out of 5.0 by Friendlyness, comfort beds the desk employees very friendly, the hotel clean, the rooms as expected ( clean, and beds just right ) December 25, 2014
Rated 4.0 out of 5.0 by Air would not cool - Rooms need updated Great price for a Holiday Inn except the temp in the room was too warm and would not cool December 24, 2014
Rated 1.0 out of 5.0 by Avoid at All Cost This hotel did nothing but quote policy and contract but didn't honor their part of the deal. There was no hotel shuttle available on Wed. The sleeping room was noisy - first night was due to loud motor in fridge, then after unplugging that, the next night I awoke to clanking sounds of pipes in the wall. Late check out was allowed, but only after a "scolding" comment about how if I hadn't been a frequent guest, that I would have been charged for asking to check out one hour later. I used a meeting room that was supposed to be ready at 7am (per our contract), but it wasn't fully set up with tables and a screen until after 8am. When I asked for the room to be locked over night, I checked back after dinner and only one of the two ajoining doors had been locked which meant I (or anyone up to no good) could open them both. I was also overcharged on the room service menu and then told that was because the menus in the room hadn't been updated. I'd suggest you stay anywhere but here. December 23, 2014
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