Rated 3.6 out of 5 by 347
Rated 2.0 out of 5.0 by crabby5684 Not recommended
Hotel pillows too small - postage size
no food while renovating
August 25, 2015
Rated 4.0 out of 5.0 by deltadeb5 Comfortable stay...
Last minute decision to stay overnight but most of the experience was good. This is an older hotel that is under renovation and we ended up with an older room. The benefits of it were having the door to the outside and the terrace right outside, but the room wasn't the most updated. Overall a decent stay. The staff was amazing though!
August 23, 2015
Rated 5.0 out of 5.0 by rjb46 Helpful staff
The front desk staff and breakfast staff were all very helpful and cheerful. Enjoyed our stay.
August 22, 2015
Rated 4.0 out of 5.0 by breezer man ample parking for our truck
easy to get to from expressway and plenty of room in lot.
August 18, 2015
Rated 2.0 out of 5.0 by Toddb1 Staff
I was not welcomed as an IHG rewards member, the restaurant is still under construction. I paid $5 extra for a breakfast that was not available . The air conditioning was loud. I have stayed here before, but will not be coming back
August 17, 2015
Rated 4.0 out of 5.0 by Ryan94 Great service
My overall experience was great but I was somewhat disappointed by the gym so I got a temporary membership elsewhere,
August 17, 2015
Rated 3.0 out of 5.0 by chriscincinnati Bar closed early, No complimentery coffee
bar closed too early and could have coffee in the lobby.
August 15, 2015
Rated 1.0 out of 5.0 by Goldenman53z Staying in the 'Old Wing' of the 1970's Holiday Inn!
The customer service upon check in was unforgivable.
I have nothing 'good' to say about this hotel. Suggest you take a refresher course in customer service! Honor your policies and be polite and respectful to your loyal customers.
I've stayed at several Holiday Inns, and this one is below par.
Have a nice day management. :)
August 12, 2015