Rated 4.6 out of 5 by 180
Rated 4.0 out of 5.0 by Giraud Clean and comfortable rooms
We found both rooms we booked to be exceptionally clean and the rooms and beds there very comfortable. The hotel is nicely appointed and the grounds well kept. If we were to return to the McKinney area, we would strongly consider staying at this hotel again.
January 23, 2015
Rated 5.0 out of 5.0 by dixie2418 Great location
Although there was construction on the major hwys, getting around McKinney and to the hotel was fairly easy.
January 22, 2015
Rated 5.0 out of 5.0 by MAC68 Exceptional
Used points for two rooms. Both were exceptional in decode and amenities. Will definetely stay at this property if I return to McKinney. Great location. Staff was welcoming, helpful and excellent.
January 10, 2015
Rated 5.0 out of 5.0 by Tricia 3 Wonderful personal service and a great indoor pool and hot tub!
The restaurant went out of their way to deliver food up to our room on New Years morning, as my granddaughters were still asleep after a late night. The front desk was very helpful with DART information, and extra towels for the room and at the pool.
January 6, 2015
Rated 5.0 out of 5.0 by Nana_8 Very nice stay!
Everything was really nice, very helpful and friendly staff. Making the reservation was EXCELLENT!!!
Did not use the restaurant.
January 4, 2015
Rated 3.0 out of 5.0 by Rick Las Vegas Nice facility. Poor service
Wife and I checked in late after long day. At around 11:30, got ready for bed, put a coffee morning room service door hanger on our door and turned on the TV. The TV didn't get any channel input. We actually scanned it to try HDMI, cable, etc and nothing gave us input merely a screen that said "no input" We called the desk to ask if there is some secret to this TV. He said "no, just push the power button on the remote" He then came up and said he can't do anything about it. The next morning our coffee never came and as we left we saw the door hanger still on our room door. No coffee.
Just left and said "never again"
December 30, 2014
Rated 3.0 out of 5.0 by RAZ1 NEEDS WORK
No management on sight . . . seem to have Bankers hours.
Hard to get toilet paper . . . did not replace mouthwash, shampoo, soap . . . never cleaned room. even after complaints to desk staff.
Great service and food in restaurant.
December 27, 2014
Rated 5.0 out of 5.0 by upsgirl The staff was great
Overall, the stay was really comfortable and nice. I looked forward each day coming the hotel to relax. Recommend to anyone to stay there. The staff made you feel as if you were home and greeted you with a hello every time.
December 20, 2014