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Rated 4.6 out of 5 by 78 reviewers.
Rated 5.0 out of 5.0 by Visiting my daughter I was pleased to see that I was upgraded after I was nicely greeted on my late arrival...around 9:30 pm, Thursday night. The king suite was comfortable and offered two areas for TV watching so it came in handy when one of us wanted to sleep and the other wanted to watch a show. Enjoyed the stay! Breakfast Sunday morning was great. Had the buffet. The check out time of noon worked very well with my plans. February 26, 2014
Rated 4.0 out of 5.0 by Nice Hotel - Comfortable Beds We stayed one night in this hotel while we were visiting the Dallas area. The hotel is fairly new and has close access to I-75. Upon checking in I was given a voucher for a free drink or appetizer for being a platinum member. (got a free appetizer and it was tasty) When asked if I could get an upgrade the front desk person first told me that there were no rooms clean. When I told her that's ok, I can wait, she called someone on the phone and said she was told the house was full tonight so no upgrade available. I seriously doubted that since there were maybe only 30 cars in the parking lot. Anyways, went up to room and was pleasantly surprised. The room was nice, updated, and clean. There was even a microwave and mini refrigerator. The only thing was there was no bathtub in this room and it appeared to have been a handicap accessible room. The chair in the room was a chaise lounge which was great to be able to prop legs up. Overall, I would recommend this hotel and would consider staying here again if we are ever in the area. January 30, 2014
Rated 1.0 out of 5.0 by Worse stay yet I wrote an email describing our visit to Holiday Inn. Got a form email back promising a response within 48 hours. It has been 4 days and nothing. Only bright spot was breakfast. Service was outstanding. Food was very good. We have stayed at this hotel several times since it opened and have always been pleased. The hotel this time was in disarray and seemed dirty in areas. Front desk staff was very indifferent. Not only to me but every guest I observed while sitting in the lobby. January 29, 2014
Rated 5.0 out of 5.0 by Excellent HI Great location, friendly staff, nicely decorated. Some HI properties are a bit tired and dated but not this one. January 10, 2014
Rated 1.0 out of 5.0 by Requests not met We had requested (both on line and called the day of arrival) a quiet room not overlooking the freeway and upon check in we were assigned a room that faced the freeway. the only other room was a non-suite at the end of a hallway. The front desk clerk told me our room rate could not be adjusted. also the TV was not working properly and we were told this could not be fixed either. We asked for a regular blanket and not a comforter. I was told the hotel did not have regular blankets. The business center printer was out of order and I could not easily print my boarding pass. upon check out I was charged for an extra night. So overall, this was not a good experience. January 1, 2014
Rated 5.0 out of 5.0 by Beautiful Place I would definitely stay here again. All of the staff was very friendly. The pool area had a strange smell and the water was green. December 19, 2013
Rated 5.0 out of 5.0 by Ist time here. Won't be last. I travel a lot for business and frequently stay in the McKinney area. This is the first time I have stayed at this property, but it is now going to be my preferred destination when in the area. Staff was friendly, room was clean and comfortable and amenities were top notch. After a long business day, the convenience of having a full service lounge with a complimentary beverage is truly appreciated. There are quite a few dining options available within a short distance including a restaurant on site (which I did not eat at but will on future stays). The only downside to this property was the highway construction which made it a little difficult to get to, but this is not the fault of the hotel and is temporary. Definitely will be back. December 14, 2013
Rated 5.0 out of 5.0 by Best hotel staff ever Arrived after long difficult trip with snow and ice. Manager (?owner) had the restaurant open early so we could get something to eat. Alex,bartender/waiter was extremely helpful. Returned with 18 people at close to 10 pm and all were fed cheerfully and expertly! Great place and great people! December 9, 2013
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