Rated 3.9 out of 5 by 39
Rated 5.0 out of 5.0 by Chuckfranck Wonderful Staff
The amazing staff at this holiday inn always continues to impress me. This is the third time I have stayed at this particular Holiday Inn and the staff is ever more helpful each and every time. The gentleman working at the counter that evening as always made my stay worth my while.
December 2, 2013
Rated 5.0 out of 5.0 by HappyFatherof3 Excellent Staff
Great location; recognition of platinum membership; staff was friendly and very helpful; breakfast buffet was good.
November 27, 2013
Rated 5.0 out of 5.0 A Fantastic Weekend!
Five of us recently stayed in a suite. It was spacious and very clean. The staff members were always very polite, helpful, and prompt. We even went to Krave one of the nights for some drinks, and we were all surprised by how cheap they were. Delicious too! We will definitely stay here again.
November 20, 2013
Rated 5.0 out of 5.0 by dc25 Great Hotel, Newly Renovated
Had a great time at this hotel. Everything was fresh and new. The employees were very helpful and accommodating.
November 9, 2013
Rated 5.0 out of 5.0 by Babs41 Very nice!!!
What an upgrade from the old Comfort Inn that used to be there. All that anyone missed was the complimentary continental breakfast. The rooms are a little higher priced but that is to be expected.
Nice. clean and very comfortable!!
November 6, 2013
Rated 5.0 out of 5.0 by Lsrbuell Excellent stay. Nicely remodeled
This hotel was obviously recently remodeled. Everything about our stay was excellent. I hope all Holiday Inn's are now like this.
November 2, 2013
Rated 1.0 out of 5.0 by RPMP Service / Staff was very poor
Stayed for 2 days.
I usually never write a review or tend to complain. Since I understand that everyone tries do to the best. But here I got the impression that they were working to make sure that everything was poor or close to it.
The only bright spot was the breakfast staff, efficient, and the room that would be fine. But the staff who checked me in late at night, to the morning staff at the counter, to the dinner at Krave was to make the experience a bad one.Most clerks try to make the experience as easy as possible or at least make it a positive customer service, if there was an issue.. My dinner was given by to another person (which was not cooked as he wanted, but gave up waiting for the waiter to come back and complain). Then I had to wait for mine to be done, and that also was done wrong (cooked the wrong way). No apologies for the delay or to the mix up.
Have stayed in other Holiday Inns but this is the worst of the lot. I was very disappointed and would never recommend or stay there again.
This is my first ever bad review for anyone or for any one company.
October 18, 2013
Rated 5.0 out of 5.0 by KentNashville Nice Experience.
Although just one night stay here, it was a good experience. Clean room and warm staff as expected. I found a lot of food in walking distance and enjoyed one of the restaurant after appreciating sunset in Erie Lake.
October 13, 2013