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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 435 reviews
88%
Recommend This Property

Ratings Breakdown

435reviews

  • 5 Stars
    262
  • 4 Stars
    95
  • 3 Stars
    30
  • 2 Stars
    30
  • 1 Stars
    18

Not up to par

By

May 24, 2017

Only one tv remote for 2 tvs in separate rooms; mirrors, pictures and bathroom robe hook were falling off; curtains did not cover windows so bright sun came streaming in the mornings. I have stayed at better hotels. Very disappointing.

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Comfortable bed and friendly service

By

May 24, 2017

club

This was a great hotel and I would highly recommend it to anyone in the future. Great staff, great rooms and a great sleep

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Friendly Staff and Clean Hotel

By

May 15, 2017

I come into town often for work and always stay here. This location is always clean and they take care of their reward program members.

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Beware of using hotel for wedding guests

By

May 13, 2017

Reserved blocks for our sons wedding based on restraunt and bar at facility for guests. It had horrible hours and wasn't open when the hours stated that it was and when asking the front desk what was going on they just blew us off as not their problem, it's separately owned and offered no help to get us in contact with the owners. Not a friendly hotel.

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barely enough toilet paper

By

May 11, 2017

club

read title thankfully I was able to ration and had just enough

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Great Service Friendly Staff

By

May 08, 2017

Clean hotel with friendly staff, great location for my purpose. Also close to lots of Shopping, Dining and Entertainment to fill the evening.

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Straight forward hotel

By

May 07, 2017

club

Beds arent the greatest, but the shower pressure was good, rooms are fairly new and the staff is nice. No issues staying here. I stated here for work and since we use a corporate rate we are excluded from the breakfast. The only hotel I stay at that does this that I stay at.

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Comfortable bed and great service

By

May 01, 2017

club

I had the opportunity to use this facility for the first time for business and found it to be a pleasant and convenient place to stay. I enjoyed my stay here for 4 nights and would recommend it to anyone.

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Cleveland mentot

By

May 01, 2017

platinumelite

Nice hotel. Good breakfast. Location is convenient. Many restaurants in a walking distance.

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nice stay

By

April 30, 2017

club

This hotel is clean and the crew was efficient. I would recommend this hotel to anyone.

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Holiday Inn

By

April 24, 2017

Nice clean rooms and great staff. Good location. Comfortable beds.

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Sweet and simple

By

April 24, 2017

The Holiday inn Mentor Ohio is second best to home. Comfortable, convenient, hastle free accommodations you can count on.

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