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Rated 4.3 out of 5 by 625 reviewers.
Rated 5.0 out of 5.0 by I'm Always pleased with Portland-by-the-bay I stay at this hotel at least once a year and have never had any issues. It is quiet and comfortable and I'm always treated well. When I checked in I was informed that the rate had GONE DOWN since I reserved and the room was $33. less than expected. On checking my bill in the morning, I found a $150 charge for a dinner which I did not have. The front desk immediately removed the charge and apologized for the error, no questions asked. November 23, 2015
Rated 5.0 out of 5.0 by Returning Customers from NYC Our son lives in Portland and when we visit we always stay at the Holiday Inn. What a great view of the town and the harbor. It is so well located, just walking distance to the downtown and its many good restaurants (Marcy's Diner, Asmara, Vinland, Nosh, etc.) and it also has its own great place for a decent breakfast, the Port of Call. So convenient in the morning. You can also walk to the harbor very easily from this location.The service is excellent and friendly. The parking garage is a blessing, especially in inclement weather as it is indoors and connected to the elevators. The rooms are comfortable and beds are, too. I highly recommend this location. November 23, 2015
Rated 5.0 out of 5.0 by Clean and comfortable This is my third stay at this hotel and I have never been disappointed. The staff are always friendly and welcoming and the hotel is very clean and comfortable. The pool is clean and warm. I love the towels the provide and the bed and pillows are so comfortable. I always choose this hotel when I need to stay in Portland. November 18, 2015
Rated 4.0 out of 5.0 by Friendly hotel! Great location and value in Portland. Stayed for a weekend. Staff was super friendly and welcoming. November 18, 2015
Rated 4.0 out of 5.0 by jazzy night in portland Recently had the good luck of being able to go to Portland for the night! Was able to secure a room and had a wonderful stay here We did have a problem with the heater in our room, it was very loud and the fan in the bathroom did not seem to work. We did let the front desk know about these issues upon check out and they seemed glad we had reported these issues. WE will return to this hotel, and totally understand that the heaters can be loud, but this one sounded like a plane going off, and most likely the fan was clogged November 18, 2015
Rated 5.0 out of 5.0 by Nice touches gone... Returned to the hotel after a 3-year absence. The hotel quality in terms of service, appearance and maintenance remain high. Gone are the extras that enriched the experience. A Rewards member usually received a bag with snacks and a lottery ticket, a nice start to the stay. Also, there is now a $10 parking fee. I understand the need for controlling entry to the convenient underground parking, but as a perk there should be either a reduction or elimination of the extra fee for Rewards members. It's the little things that bring you back. November 17, 2015
Rated 5.0 out of 5.0 by Comfortable room with a great view We really like the location of this property which is adjacent to the "Old Port" section of Portland. We walked to restaurants which is a nice feature, although the Hotel does offer complimentary shuttle service in the local area. My only complaints would be the poor quality of the sheets on the bed and the antiquated Heat/AC unit that is loud and totally dries the air in the room. November 15, 2015
Rated 5.0 out of 5.0 by great service Your reviews are too long .Questions were answered many times all ready. One problem I had was the height of the toilets in the room. As people get older the low toilets create a problem. November 12, 2015
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