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Rated 4.2 out of 5 by 206 reviewers.
Rated 2.0 out of 5.0 by Well... When you first pull up to the property it looks great! You can definitely tell you're at a Holiday Inn and not a Holiday Inn Express. I tried to check in when I first got into town, which was a little early in their defense...and I was happy to go explore Redding for a few. Around 1-1:30 I called back to see if maybe by then they had a room ready...sadly, they did not. Now, being in the hotel industry, I know that housekeepers tend to arrive a little early and that travelers leave at all different hours of the morning...so I found it a little weird that they didn't have anything ready by then, especially for a rewards member. Finally, we were able to get into a room! Which was very exciting after being on the road for HOURS, and then having to get back into the car for a few more hours while housekeeping cleaned some rooms. Once in the room I had a hard time convincing myself that this property was, in fact, a Holiday Inn and not an Express. I've stayed at a LOT of Expresses and the cleanliness of the rooms, and the over-all conditions are WAY better than the room at this location. Everything was covered in a layer of dust, aside from the desk and the bedding. I also happened to look up while showering and noticed all the old shampoo/conditioner residue on the ceiling...wished I hadn't looked up haha. Also, I was going to make myself some tea with the complimentary tea bags that the brand provides, but sadly they had all been wet at some point and never replaced. The evening front desk clerk is a little misinformed about the services they provide, as well as the services that the local casino provides for guests. I was told that the casino would send out a cab for guests at the Holiday Inn, but once I called the casino I was told that the Holiday Inn was not included. Overall, I was disappointed with the quality, and the cleanliness...too bad I can't get my points back for this stay. March 2, 2015
Rated 5.0 out of 5.0 by Sales Meeting Starting with the staff at the front desk the service was second to none. As always the banquet staff was outstanding - service with a smile and attention to even the smallest of details. Overall it was a great success. March 2, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service Enjoyed my stay and the staff did a great job of accommodating our very large group for the week March 2, 2015
Rated 5.0 out of 5.0 by Very Friendly Staff They are always friendly and have helped me more times than I can count. The rooms are clean and up to date. The in Hotel Restaurant/Bar is pretty good, but if you're in the mood for something nice, there are over a dozen restaurants on the same street. February 27, 2015
Rated 3.0 out of 5.0 by Great service, comfortable room Visited this hotel for our lacrosse tournament. It was clean, room was good, bed was comfortable, staff was very good, very helpful. Hotel has a somewhat sterile feel to it. It would be better if breakfast was included with the stay rather than having to pay for it. Our stay included a breakfast under a group package, but the offering was skimpy. February 26, 2015
Rated 3.0 out of 5.0 by Decent enough hotel Would have given this a better review if price had been less. February 26, 2015
Rated 4.0 out of 5.0 by Good Value - Friendly Staff Good value and friendly staff - I would stay here again! February 26, 2015
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