Rated 4.1 out of 5 by 129
Rated 3.0 out of 5.0 by Margola Needs a complete make-over
While the hotel staff was welcoming and helpful and the maintenance man working very hard, the hotel is run down and in need of attention. The outside temperature was 100 degrees and the a/c in our room could only provide a very limited stream of cool air. The ice machines were broken down and the maintenance man was wonderful...running back and forth for guests fetching ice from the restaurant for us. I do not blame the staff for the state of the hotel, but rather, suggest to the management to cough up some cash and fix the place up.
September 13, 2014
Rated 5.0 out of 5.0 by hbrenda Nice place
Comfortable bed. Nice room - clean. Staff was great. Breakfast in the restaurant was good, fast, and staff was great.
September 11, 2014
Rated 4.0 out of 5.0 by loridon Bed was comfortable.
The only complaint that I had was that the quality of the food served to the group left a lot to be desired. Of course that may be because of the selections that were made.
September 9, 2014
Rated 3.0 out of 5.0 by kcboy Too many little items to be my favorite IHG hotel
Returned to Redding, and stayed again. This time, my room key worked every day (Hurrah!), but my TV didn't. Wireless was at times superslow, and hard to connect with. I suspect from my troubleshooting, it doesn't like Firefox (did just fine with internet explorer, so I simply opened up with internet explorer, got the wireless connected, then switched browsers). Still had a slow night, but it was liveable.
My biggest improvement is why doesn't the hotel slip my check out under my door. It's just a pain, albeit a minor one, to pack up the vehicle to leave, then go to the front desk, wait in a line to check out and get my receipt.
Just print it the night before, and slide it under the door. I'll leave the keys in the room, and we are all happy.
September 8, 2014
Rated 4.0 out of 5.0 by bigronk location
location is good cooling is noisy and not very efficent
September 8, 2014
Rated 2.0 out of 5.0 by Skittles19 Out dated
Facility very outdated for the price. You can go across the street for the same price, but be in a new facility with a free breakfast, fresh cookies and coffee at nght, sundrie store, friendlier clientel, more comfortable beds, pillows and rooms, larger rooms with kitchenettes and just as good reward points. SOLD!!!!!
September 7, 2014
Rated 5.0 out of 5.0 by I don't have a nick name Great Service
I have had the opportunity to visit this property a number of times and have always been made to feel welcome.
September 5, 2014
Rated 5.0 out of 5.0 by zetexyann Great Stopover on the way to Lassen NP
huge property! great bed, quiet room despite proximity to highway. Room was very clean and modern.
September 3, 2014