Rated 4.2 out of 5 by 281
Rated 5.0 out of 5.0 by GMRE Pet friendly rooms
This hotel offers pet friendly rooms conveniently located by the doors to the outside.
Room was large, clean and well stocked.
Bed was comfortable and I liked the sheets they had on the bed.
Had the option of a later check out time and that was very helpful.
Internet service worked well.
July 19, 2015
Rated 3.0 out of 5.0 by WestCoastTraveler2015 Nice Facility, lacking attention to detail
Great pool, clean quiet rooms. Attention to detail was lacking.
When we checked in, toilet seat was barely attached to toilet. - Staff promptly fixed but unsure why cleaning staff didn't report.
Very messy hallways that cleaning staff ignored repeatedly.
Mistake on the bill that staff did correct promptly when notified.
Restaurant service was the worst we experienced in years. Waited over 45 minutes for the meal to be ordered and arrive.
July 17, 2015
Rated 5.0 out of 5.0 by twandawomen comfortable, clean, and quiet.
Would stay here for work or for pleasure. Prices in the bar seemed to a little high, so we didn't spend much time in there.
July 15, 2015
Rated 2.0 out of 5.0 by vikceo Wont recommend
Lot of problems we faced while out stay
1. internet dead slow
2. they were out of all the accessories like a tooth brush etc and they write it as big "Promise" to provide all that to the guests
3. The reception is too far from the rooms and they dont even direct people properly
4. they provided us rooms with no microwaves and failed to provide even one for the 3 rooms i booked.
building looks old and overall ok
July 8, 2015
Rated 5.0 out of 5.0 by Lou 1 Comfortable bed - slept well.
Well located, nice room, quiet. Elevator for bringing suitcases to 2nd floor was appreciated.
Don't recommend breakfast as the food was good but took an hour to get.
July 7, 2015
Rated 3.0 out of 5.0 by Harley the Bird Not Given Welcome Points At Check-In
When I checked in I was thanked for being a IHG Rewards Platinum member. Then I was asked if I wanted 500 Welcome Points or a goodie bag. I asked for the Welcome Points. A week later I was given the hotel stay points; but not the Welcome Points. I then had to call the hotel on July 6th to ask for the Welcome Points. I was told that they would now add the points; but could not explain why I did not get the points sooner / automatically. This is the 3rd time I had to ask a hotel for 500 Welcome Points weeks later.
July 6, 2015
Rated 4.0 out of 5.0 by Tucson traveler70 Outdated furniture and a/c problems
The entire property is dated and needs updating. The A/C while working took forever to cool the room to the temp. selected.
July 4, 2015
Rated 5.0 out of 5.0 by Howaria Loved our stay
This hotel was clean and the staff professional. I truly appreciate the value and close proximity of restaurants for dining within walking distance.
The pool and hot tub area were wonderful and my kids and I truly enjoyed them.
The only two suggestions would be to update the decor in the foyer and restaurant: Give it some pizzazz!
Also, the exercise room, like many other hotels contained outdated machines and not much else. It did have a new TV, however.
Enjoy your stay at the Holiday Inn at Redding, CA!
June 26, 2015