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Rated 4.3 out of 5 by 205 reviewers.
Rated 5.0 out of 5.0 by Great Hotel at a convenient location Hotel was very close to the Boston area and the surrounding dining options were very suitable for my group. The service was friendly and the rooms were clean, both priorities in my travels. August 23, 2014
Rated 4.0 out of 5.0 by comfortable bed -free shuttle service We stayed here for a concert at TD Garden. Very close by and offered free shuttle to the venue. We did have a glitch with the shuttle pick up due to the fact that there was miscommunication between the driver and the hotel staff as to where we were supposed to be picked up. We waited for an hour outside of TD Garden at midnight which caused a bit of anxiety for my 14 year old daughter. If using this service - I would recommend clear instructions with the driver ! August 19, 2014
Rated 5.0 out of 5.0 by Nice and clean hotel with great game room for kids We we're suppose to stay one night. Ended up staying 3. The rooms were nice and clean. Breakfast was great. The kids loved the game room. Great service. Only issue was wifi was sometimes slow. Love hotel so much that if I return to Boston I will book there again. August 18, 2014
Rated 4.0 out of 5.0 by Good room amenities Excellent amenities in room. Two separate bathroom sinks; comfortable easy chair with footrest; large table for working and doing paperwork. Generally felt that the room was very pleasant and comfortable. August 17, 2014
Rated 5.0 out of 5.0 by Very comfortable be I would stay there again. I loved that we had use of the shuttle August 13, 2014
Rated 5.0 out of 5.0 Most awesome hotel The hotel is very clean, and all of the staff were very friendly. We enjoyed the breakfast buffet each morning that was included with our package. The food is very good, and there are lots of things to choose from. Our boys (ages 10 August 13, 2014
Rated 2.0 out of 5.0 by Not good I stayed in this hotel for 5 days in July. I am a little surprised to see that most of the reviews here give 5 (or 4) star rating, because this is one of the worst holiday Inn hotels I stayed for the past several years. Good things first: Amenities are good, especially for children, such as swimming pool. Large parking lot, and nice location. Bad things: A/C was extremely noisy. It produces strong (and cold) wind with a very large noise for a few minutes, then turned off, and start again with a big noise, turned off, … for 24 hours. Internet is very slow. 2nd day – When I came back to hotel, I noticed one of the trash cans had not been emptied. TV stopped working. I called the front desk, and it was repaired in an hour. 3nd day – When I was leaving the room, I asked for room maid service at the front desk. They confirmed that it would be done within an hour. When I came back after 2 hours, the room was not ready yet, but there was really no explanation. The staff member at the front desk was not helpful at all. She always looked “upset” everyday, and her voice and attitude was far from being kind or courteous. August 11, 2014
Rated 3.0 out of 5.0 by Internet, location and drain Overall it was okay. It was way too expensive for what it was. The Internet was slow, or did not work at all...which is not good if you are travelling on business. The drain in our shower was plugged. August 10, 2014
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