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Rated 4.3 out of 5 by 239 reviewers.
Rated 2.0 out of 5.0 by Poor breakfast I was part of a tour group which was shunted into a side room for breakfast. Service was poor. Choice was quite inadequate eg one day the hot choice at breakfast was a beefburger (but with no onions or bun - just the beef) a pancake and fried potato wedges. Cereal bowls were not provided - paper soup bowls had to be used. I have stayed in Holiday Inns in various parts of the world and the breakfast here was by far the worst that I have ever experienced. If the hotel cannot cope with a tour party of 39 in its restaurant it should not accept such bookings. My first experience of a hotel in the USA was not a good one. October 20, 2014
Rated 5.0 out of 5.0 by Nice new hotel The room was huge with a 60" tv. The "high speed internet" was like most hotels and averaged around 1MB down and .5MB up but the hand off between access points was horrendous. If i moved 10 feet down the hall i needed to sign in again after it reconnected. That was probably the worst part about the stay. Joe the bartender was very friendly. I had the opportunity to stay almost a month and had everything on the menu, i was not disappointed once. October 20, 2014
Rated 5.0 out of 5.0 by great price and service our favourite place to stay when travelling to Boston October 20, 2014
Rated 3.0 out of 5.0 by Great Value but don't expect to use the shuttle Great beds, great value for the dollar but the Shuttle Service is not user friendly and staff don't seem to be happy to be at work. October 16, 2014
Rated 3.0 out of 5.0 by housekeeping Very poor - especially in the bathroom. Must improve. Your rates suggest a better experience in the housekeeping. Very upset with the towel situation. I have never had such a poor experience before even in traveling and overnight stays. The front desk was very helpful and did a good job. October 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great access to Somerville Our stay was comfortable, with polite and responsive staff service. Our room (2 double beds) was large enough with comfortable beds and all the necessary amenities. Parking was easy and the hotel was central to our needs in Somerville. Breakfast was easy and convenient but ordinary and not a good value for the price. October 14, 2014
Rated 4.0 out of 5.0 by SErvice Portia and Cecelia were excellent, friendly and accomadating. The first representative was a little blonde female that was not freindly and would not give us a key for the room, even though we booked it and payed for it. She asked if someone else was staying in the room and we gave the name of our daughter. She said she could not give us the room key, because we were not staying in the room. We did have to push, but she finally gave us the room key. But was not happy about it at all!! October 14, 2014
Rated 3.0 out of 5.0 Holiday Inn® The stay was uneventful except for a problem with the key card not working when we first went to our room. The staff was helpful otherwise. October 8, 2014
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