 Guest Reviews
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89%
Recommend This Property
Overall Experience 4.3
89%
Recommend This Property
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Good rooms ,paying to park brings it down.
ByMarc
January 23, 2020
Not bad as far as stay, but $20 to park per night is just ridiculous.
Another Great Stay
Byvspiotti
January 22, 2020
Another great stay at our favorite hotel in Boston. The hotel is clean, the rooms are great, and food service is excellent and the staff is extraordinaire.
This hotel is a great place to stay - well managed, well maintained and excellent staff.
Great Pool room
ByStephie32
January 21, 2020
We come here several times a year with family to enjoy the pool room, its always enjoyable.
The room was very comfortable and I really enjoyed that we were upgraded when we inquired about one.
They also made sure to put all of our families rooms near each other.
I will be coming back again, but I will suggest that they stop renting out the pool room for birthday parties, the first night was very loud, pool was too busy and there were no seats. I had called the day before to confirm there were no parties and was told there wasn't or I would have tried to change the date of our stay as we have run into this before. We do intend to visit again as its close enough to home and reasonable enough that its a nice swim break in the winter.
The rest of our stay was more enjoyable.
Pleasant stay
Bycm317
January 21, 2020
We had a very nice stay. Staff was courteous and attentive, room was clean and well designed
Great valve for Boston Garden area
ByCwR229
January 20, 2020
Great staff with shuttle bus and close to a north end restaurants all history areas too and local places and new casino
Good deal nice rooms
Good Value
ByHarry J
January 17, 2020
This has been my go to Hotel in the Boston area for almost a decade
A review
ByGuestHobbYExpress22315
January 17, 2020
Clean, comfortable, and quiet. Its a nice place to sleep for a night.
Good option for Boston area.
ByRich
January 16, 2020
Was traveling in the Boston area on business and decided not stay here after reviewing several options. Service and cleanliness were very good. The only criticism I have and this goes for most Holiday Inns that I’ve stayed at, is that some of the room furniture and bed are worn and need to be updated.
Bathroom not very clean y miscommunication
ByMon16
January 15, 2020
Bathrooms are horrible. They need to be cleaned. Filthy bathrooms. Coffee maker was disgusting. They gave us a new one after they saw how bad it was.see attached pictures.
Per front desk, “central office reservation” gave me them wrong info for example on the phone they told us our package included free breakfast when I got there I was informed my package didn’t include anything. Also, I was advised free parking but they charged 20 per day.
Att: Hotel Management
ByH. Dianat
January 13, 2020
The hotel staffs need hospitality training. They looked they did not want to be there. The staffs (front desk) did not want to talk to guests. She gave me the keys only, no direction to the room or any other info was provided. If you ask question, never get straight or any answer. I do not want to post my review. I want to talk to the Hotel Manager. It is a nice/quite hotel and hope they do not charge parking, because they will loose customers. Needs Improvement.
员工非常友好
By
January 13, 2020
整个入住过程员工友善，快速提供帮忙和支持，很好的入住体验。
Short Stay
ByAECC
January 12, 2020
Was just a couple of days sightseeing. Everything was fine. The shuttle services were hit and miss. If shuttle services was not running they provided alternative transportation. We found out that after 1/1/20 you would have to pay for parking at the hotel not crazy about that as you would think it would be included in the price of the room.