Rated 4.1 out of 5 by 175
Rated 5.0 out of 5.0 by Gra1882 great location friendly staff
This hotel is a regular stop over for us. The location is ideal just off the m6. Staff are always friendly and helpful. Accommodation well up to the usual holiday inn standard and breakfast is great.
September 2, 2014
Rated 4.0 out of 5.0 by Sammyseal_1951 Great hotel location shame about the pop concert
The staff are excellent at this hotel and it offers a great location for surrounding towns and cities (Warrington, Liverpool and Manchester). However, on our visit the hotel was base for many guests attending the local pop concert. This resulted in a lot of mud throughout the hotel and beer cans and bottles left in the car park, bar and restaurant. However, the staff gave us a quiet room and tried to make our stay as comfortable as possible. Certainly the breakfast was excellent but a little cold due to lack of early risers. The chef did come out to address the comment. The pancake machine was a pleasant surprise and the in-house movie selection varied, fairly priced and up to date.
If I had one suggestion to give to the hotel it would be to update details about the area (its not just a stop off on the M6) and sell the fact that there is an excellent regular bus service to Manchester and Warrington situated 1 minute from the hotel. I'll certainly use this hotel as an overnight stay rather than going into Manchester.
September 1, 2014
Rated 2.0 out of 5.0 by Alch55 Could do better
I am a regular at this hotel on business but there are a couple of things that need to improve:
1. Room Cleaniness - Bed sheets were stained when I visited! Staff did change them but it was something they should have noticed!
2. Food: Room Service is not up to scratch; everytime I have ordered something, it always comes wrong. Also could do with updating the menu too many burgers!
September 1, 2014