Rated 4.5 out of 5 by 107
Rated 3.0 out of 5.0 by SCRedneck Very Friendly Front Desk Staff
Front desk staff probably the friendliest of any IHG Hotel I have stayed at. I was immediately greeted and recognized as a Platinum Elite member. Almost every time I left the hotel I heard a "have a good day sir" and upon returning I was greeted with a warm "hello or hi". I have listed the pros and cons of the hotel below:
• Very friendly front desk staff
• Was recognized as a IHG member
• Quiet hotel with clean rooms/bathroom; however, rooms could use updating
• Breakfast contained the normal Hi-Express choices, was well stocked, and flavorful
• Coffee available 24 hours was a plus
• No Microwave or Mini-Fridge in room
• Wi-Fi service in room painfully slow making online work difficult. Numerous “page cannot be displayed” errors then finally it connects but errors continue
• Water pressure in shower weak
• For me, the bed was too firm and the pillows uncomfortable but I am use to a Tempur-Pedic mattress and memory foam pillow
• Chair at desk in room sits to low even after adjusting height
• Only one computer in the business center resulting in room being used frequently and for extended periods (possibly due to slow internet in room); however, internet service much faster in business center
Would possibly stay again due to the friendly front desk staff.
August 18, 2014
Rated 5.0 out of 5.0 by TeresaNYTraveler Great hotel
I have stayed at this location 3 times so far, and plan on returning again. It is close to entertainment, parks, and shopping. The staff are friendly and were able to accommodate my request in no time!! Definitely would recommend this hotel to others. Also, the hotel's gym is better than other hotel gyms I have been to in the past.
August 18, 2014
Rated 5.0 out of 5.0 by Martie99 A Great Stay
The folks here are great and the room was clean and comfortable.
The pool is awesome!!! If you find yourself in Allentown this is the place. There are some fun and good restaurants right across the street. The price is right and this place is a great value.
August 14, 2014