Rated 4.6 out of 5 by 128
Rated 4.0 out of 5.0 by JohnPW General staff comments
As a Platinum member, I expected the normal courtesy, but it almost seemed that because I used reward points to stay, that I did not exist as a normal customer. It seemed like all the staff was un-friendly instead of the normal greetings of Holiday Express staff friendship.
December 15, 2014
Rated 5.0 out of 5.0 by mellie413 Great Place to Stay
We had reserved an executive queen suite for 4 nights so that my husband would be able to sleep during the day and we wouldn't be forced out to keep from waking him. He was able to snuggle in this nice bed and was out! While he was at work at night, my grandson and I would go down to the pool or hot tub and end the night with hot cocoa and tv by their fireplace in the lobby. The last night which fell on a Sunday, I had even asked if cookies were offered to have with his hot cocoa and to my surprise, they made some just for him. Wonderful crew they have here!
December 10, 2014
Rated 5.0 out of 5.0 by CharlieRPh Excellent Service
The staff were all very friendly and helpful, from the front desk to the breakfast room cleanup ladies to the maid service.
December 3, 2014