Rated 4.6 out of 5 by 51
Rated 5.0 out of 5.0 by cj1957 awesome stay
I had a wonderful stay again at this property. The staff try and anticipate your needs. It is nice to be recognized by name and platinum status upon arrival too! I will be back soon!
November 18, 2013
Rated 4.0 out of 5.0 by jdh1 convention location and nice staff
We have stayed at this same hotel several times before, this time the mattress wasn't as nearly as comfortable as during previous stays, the room was clean and comfortable otherwise but we did notice one of the towels in the bathroom was looking a little ratty, otherwise everything was fine.
I would still stay there again, it's very conveniently located for us. I am not sure why the mattress in this particular room was different than during previous visits, but it was definitely not as comfortable as the mattresses during our our previous visits. It wasn't bad, just not as comfortable as at other stays in the same hotel.
I had requested a single king with sofa as we'd had at previous visits (we have family in the area who sometimes stop by to visit and it's convenient to have them stop over and have a place to sit) but this time we had a single king with a single chair, maybe that is why the difference in mattresses?
The staff went out of their way to be hospitable as in every visit we make to this hotel.
November 14, 2013
Rated 2.0 out of 5.0 by jdhotel beds are terrible
Hotel was clean and staff was friendly and helpful. My only issue is the beds. Both in my room were broken down and no support.
November 10, 2013
Rated 5.0 out of 5.0 by cj1957 Outstanding service
My work has kept me coming back to this area. It has been nice to return to this location for rest. The staff remember me by name, have my room/paperwork ready with a smile. My room has always been clean and quiet. Thanks for a nice week. Now if you could work on Iowa weather! HA
November 4, 2013
Rated 3.0 out of 5.0 by jackieontherd Need new beds
The experience was fine except for the fact that the mattresses need replacing. They are soft and mushy. Two sleeping together keep rolling towards the middle. Woke up with a back ache.
October 29, 2013
Rated 5.0 out of 5.0 by cj1957 best staff
I have had to be in Cedar Rapids for some time now. The staff here are always friendly and helpful. Doesn't matter if during the week, weekend or even in the middle of the night. That means a lot to customers, and is much appreciated. My room is clean, comfortable and always ready when I check in. I enjoy the perks in the evenings too- cookies and hostess reception area. I am especially grateful they always seem to have the coffee ready too!
October 29, 2013
Rated 5.0 out of 5.0 by treelady Helpful staff
My husband and I accidentally left a framed picture of our granddaughter in the room. the hotel staff contacted us and went to the trouble to mail the photo back to us where we live in Illinois. It was GREATLY appreciated. The friendly staff makes us feel welcome and we want to stay there on future trips.
October 23, 2013
Rated 5.0 out of 5.0 by cj1957 awesome staff
The staff at this property have been so nice to work with. I have had to stay, come back etc. due to work. They have been great in meeting my crazy schedule. My room has been clean and comfortable. They greet me as a priority member and really make me feel that way. That is important when you are on the road so much.
October 21, 2013