Rated 4.0 out of 5 by 156
Rated 3.0 out of 5.0 by AndrewG86 Great service, a bit meh
My stay at the Holiday Inn Express at Pismo Beach wasn't that bad. There were a few rough edges, such as the top of my bedframe not being dusted at all, Wi-Fi being very slow and choppy, and the ice machine being out of order. All little things that could easily be resolved, but not exactly the end of the world. At the end, I was very satisfied with the price adjustment. The customer service here was golden, so that's the most important thing. I'd recommend this hotel overall - staying here on a Saturday night may have been the reason for all the issues I had.
December 18, 2014
Rated 5.0 out of 5.0 by TrailBoss14 Comfortable Stay
Nice welcoming staff at registration. Comfortable room. Small refrigerator is a plus. The bed is firm with firm and soft pillows. The room smells nice when entering.
December 17, 2014
Rated 2.0 out of 5.0 by LNelson1577 Below Standard Holiday Inn Express
First, let me say that the staff at this HIE were excellent. They were very friendly and responsive.
Bathroom floods because shower curtain doesn't reach tub.
Bed is very uncomfortable.
Water smells like mold.
Breakfast food is below average HIE.
December 16, 2014