Rated 3.9 out of 5 by 95
Rated 1.0 out of 5.0 by mtron Room 110
My wife and I were traveling with our six month old son to Lompoc, CA to visit his grandparents. We stopped at this location just past midnight to get some rest and finish the drive the following morning. It ended up being an unpleasant and uncomfortable experience.
The lobby seemed clean, the hotel seemed nice enough. When I asked the front desk clerk how he was doing, he said "I've been better": We were given room 110, which is on the first floor at the end of the hall. We were immediately hit with a humid bleach and body odor smell when we opened the door. We initially wanted to change rooms, but with a sleeping infant and it being past midnight, we decided to just open the sliding glass door and do our best to air out the room. Unfortunately, we ended up looking at the back patio which was crumbling and wet and looked out into a dirt hill that had assorted pieces of garbage strewn about. Sort of like an entrance to a cave. We aired out the room for about twenty minutes while we checked out the place. A couple of loud lightbulbs. Bathroom was really old. Smallest toilet I've ever seen. My wife pulled back the covers just to make sure it was safe for the baby. The only good thing about the room was the bed. Once we had him sorted and we had changed, I went to close the sliding door and it was difficult to lock.
Anyway, when we woke up the next morning at 7, the room looked even worse in the daylight so we immediately packed up and left. The rest of the hotel looked like it may be nice, but certainly not our room. I will not be staying at this location ever again. I'm not even sure why it should be associated with Pismo in any way, it's closer to Grover/Arroyo Grande.
I've stayed about 20 room nights this year at HIE in different locations, and this was the worst experience by far. So disappointing.
July 22, 2014
Rated 5.0 out of 5.0 by Mark277 Comfort I have come to expect
We planned a last minute trip to the Pismo Beach area and chose this hotel, even though it was not in view of the beach. We were pleasantly surprise by both the appearance and even a sunset view from out balcony (room faced north). The staff were friendly and ready to answer any of our questions. When we left, my wife left her phone in the room and they called us before we even new it was missing and ready with information for shipping. Even though the eggs weren't very appetizing, there was plenty of other food options to choose from. Holiday In Express aspires to provide a positive experience that we have come to expect. We will definitely stay there again.
July 21, 2014
Rated 5.0 out of 5.0 by turber9 This is too long
Enjoyed our stay, nice amenities, quiet, but the length of this is getting ridiculous
July 19, 2014